Great location for touring around the area a steep walk to the castle or a 5 minute drive to the cite. This hotel Just reopened and is planning to install wifi ,the reception staff spoke perfect English which was very helpful as my French was very rusty. Clean room with a big bed and most things needed to cater for a stay for a week. As there are no shops very near the hotel it would be useful if they sold a few items in reception, for example bottled water, washing up liquid, bottle opener, maybe a ready meal vending machine. It would also be helpful if there was a way to dispose of rubbish without waiting for the maid to empty the bin,when self catering you tend to produce some extra rubbish. when we booked the reservation described the hotels as accepting credit cards, but as we found when we checked out they didn't have a credit card machine, hopefully when you check in they will have one, please ensure you ask when you check in as its rather embarrassing to be asked for cash on the last day of your holiday.
It was very close to the castle and in the low season was 38€ a night. That is exactly how much it's worth. Happy Very basic
very friendly staff. clean and big apartment. fantastic location so close to the castle. the jacuzzi was great for my family and at the end of a busy day
In amazing location, right next to the old city. Hotel staff were lovely and helpful. The room was excellent value for money.
The hotel was recently refurbished and all room facilities were quite new. There is no one to contact if you get locked out of the complex and forget the door code as we did. You would be locked out all night if you could not find anyone to let you in, this is not very satisfactory.
perfect location, beautiful hotel
The atmosphere and the cleanliness.
Excellent restaurant - we ate there on two occasions. Beautiful situation, lovely room, friendly staff. No
solicitous staff .... every detail considered, every comfort covered. grand hotel in the early 20th century tradition, elegant restaurant w/ elaborate service, though a bistro also available on the premises. Reflects & enhances the atmosphere of Carcassonne. None of this comes cheap, of course. Only comparable hotel we've stayed at is the Spanish parador in Santiago de Compestila. Most parking is between the walls of the Cite, a brisk hike to the hotel. The hotel provides a livery car & driver to get you to & from the parking area.
Hotel de la Cite is beautiful and the city itsfelf is breathtaking. Only one complaint - no a la carte breakfast and the standard breakfast for one person is 29 e or about $40! Only want a croissant and a cup of coffee? Still $40! An equivalent breakfast can be had in local cafe for one third of this price. So stay at the hotel de la Cite - just don't eat there.
The room was decorated beautifully in the french country style. The front desk was very helpful and the entire experience was very lovely.
The position inside the citadel, the Barbican restaurant was fabulous, the grounds were lovely. You really could make a lot more noise about the position. The hotel is simply unmatched in the area. The shower over the bath was a problem, the glass panel was not sufficient to cope with the water pressure so it was very easy to flood the bathroom. They should sort that out.
We were so welcomed & so well received that we immediately felt at home - it was a magical stay & we enjoyed every aspect of the Hotel & it's magnificent integral part of romantic Carcassonne. We could not fault anything - except perhaps the fact that massages were not available on Sun & Mon just over our stay.
LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water in the tub Needs more electrical outlets--especially around the desk area
The staff. The restaurant- Le Barbecane. The location
Perfect location. Hotel staff pick you up from designated car park outside city wall. Well appointed hotel with restaurant and swimming pool and garden. Courteous and helpful staff. Even acknowledging the quality of the hotel and its locaition I still consider it very expensive. Also, and this is hardly the hotel's fault, the exclusive promise of the hotel is somewhat marred by the sheer crowds of people visiting Carcassonne.
At det var historisk sus over både bygning og beliggenheten. Det var en helt nydelig hage, og rom/forpleining var helt etter våre ønsker. Det var svært sentralt i Cite, og alt man behøver var i gangavstand Eneste vi savnet i Cite var en kolonialforretning./apotek
Meget pent og hyggelig hotell med flott beliggenhet i forhold til Le Cite.
Meget hyggelig betjening. Perfekt beliggenhet i fht. Le Cite. Meget pent hotel. Flotte rom (Superior) med direkte utgang til svømmebasseng. Basseng et must når det var 37 grader varmt. Meget pent bad. Aircondition kunne fungert bedre
I liked its proximity to the Cite - the old walled castle - and the deck outside the room which, alas, I didn't have an opportunity to use. I found the bathroom very constricted in space - anyone bulkier than me might have difficulty moving around in it. But it is, after all, only 2 stars.
Superb location near main entrance to citadel. Value for money Rooms too small
Friendly staff, location, swimming pool, breakfast Rooms are small
The view from the breakfast room was unbelievable. Looking out on the old Cite walls and towers..Nice clean facilities and great parking accomodations. Very helpful and friendly staff. PS:Thank you Rick Steves!!
The location was perfect and lived upto the on line details of the hotel. It would have been good to have had a restaurant at the hotel. Thought the room was a little small and access to a terrace out side the room would have made it better
Great location, clean rooms. The room we booked was too small.
good location comfortable hotel beware of the barking dog in the next door neighbour's yard - its bark is incessant at night
I thought the hotel had a nice view of the castle and staff were friendly. I was disappointed we weren't notified about the pool/jacuzzi facility being closed prior to our stay. Also I was unable to access the wireless system which was supposed to be available around the hotel. The member of staff did not know what the network name was and I was unable to detect any wireless from my room.
The excellent, helpful and kind staff in Reception who did everything they could to help us when our Ryanair flight home was cancelled We would have liked to have tea and coffee making facilities in our bedroom, as we have come to expect when paying this kind of price at home and abroad
staff where quick to react to the fact we had a baby and immediatly chnaged our room to give us more sace for our travel cot, without being asked! They also were very accomodating of our need to use the microwave to sterilise our bottles. I wasn't bowled over by the modern look of the refurbished hall. I'd recommend the traditional rooms better.
The bed was extremely comfortable, nice to have two sinks and the lighting in the room was great to read with. The most perfect thing for us was being just across the street from the Medevil city. Locked parking was another special feature
Fantastic location right by the castle walls so only 2 min walk to the old city of Carcassone. Lovely and comfortable boutique hotel with great views of the old medieval city. Private parking. Our room was quite small and dark. We also experienced the noise of the laundry service van at 5pm as the couple from Ireland!
everything......... just great......including Cherise the dog......
Good reception on arrrival & departure. Staff were generally very helpful, breakfast was good. I felt tea/coffee facility should have been made available in the room, especially for visitors using the weekend for sightseeing..
very private rooms; excellent location across the street from the old city; comfortable bed room was quite dark and a bit small
location At approximatly 5am the laundry service van arrived outside our bedroom window. The clatter of the trollies(10) on the cobblestone path outside our room would wake the dead. We complained to management and they offered us coffee to make sure we were fully awake!!
The location to medieval Carcassone was great,secure private parking ,very nice staff, and the house cat and two dogs add a home touch.
Location is fantastic, literally just outside the Cite. Gorgeous views from our room. No complaints
Great location for visiting Carcassone castle. Very modern, clean room. Room was extremely small, only glass separation between bedroom and bathroom - only limited privacy.
Our room (No1) the basic double. It was newly refurbished with modern high spec furniture, bathroom, TV etc No evening meals available
nice grounds, good bathroom much too far from town. left aftewr one day and they insiisted on charging for all four booked despite plenty of notice
Everything about the hotel was excellent except the price of breakfast! The hotel is outstanding, in a lovely setting, and we were particularly taken with the excellent tennis, golf and swimming facilities. Although the 'gastronomic' restaurant is expensive, there is a reasonably priced 'bistrot' as well, which we were very happy with. The price of breakfast was unreasonably high and we decided to miss it during our stay.
Everything, from the rooms, peace and quiet, to the excellent dinner.
Comfortable with rather large rooms and a very good and quiet location outside the city.
Good service, good food, relaxing atmosphere.
Beautiful facilities and very kind staff
Very high standard relais, the setting is terrific, staff extremely attentive, the menu and presentation is good, restaurant is on the terrace - very relaxing. We really enloyed the mixture of formality and informality at dinner - the staff were informal the guests dressed as they wished! Fun for people watching if there is an extended French family or two staying at the same time. It is complicated to find, so call the hotel first and don't trust your sat-nav.
The staff were very helpful and the restaurant was also excellent.
Great location and facilities - beautiful surroundings - hotel and rooms nice but getting a bit tired. Very poor value for money - bit snooty service and extortionate charges at times (€20 for a kir royal on the terrace, €150 for room service for my boys to get chicken and chips, a salad and a dessert each !!)
My nine year son left his camera in our room. The lady cleaning the room found it, front desk phoned me and a lovely lady delivered it to us at the airport. The honesty, friendliness and efficiency of this kind deed really impressed me and I shall recommend this hotel to all my friends. What we also loved was the way breakfast was served on the beautiful terrace in the lovely dishes, again by very friendly staff. Thanks again for a lovely stay
hotel is near to the motorway and very handy to visit the town. Our double room are small but confortable hotel staff speak only French language
Pleasant and helpful staff. Very good restaurant. Large room. Comfortable bed. Easy to find and near La Cite
It was quiet - I choose it for the location but I was fooled by your description of how far away it was from the attractions - I say to recommend below, but only for drivers. The fact that I was missled about the distance from the Cite and from the Ville Basse That made me very annoyed. I have a difficulty walking and had to walk a lot
Good hotel close to the Cite ( 15 mins walk). Very helpful staff.
the staff were friendly and helpful, the breakfast was good value for money. The bar area in the evening was pleasant. Good view from the room. The roadside signs should say both 'Brit Hotel' and 'Bosquet'.
1.The bed. I've stayed here twice, and the beds are very comfortable, better than most hotels. 2. There's a kettle in the room so an evening hot drink possible. 3. The price - staying in November I paid less than €70 for dinner bed and breakfast. 4. The location just off the main road - easy to find and very useful for a break en route. It is very much in need of redecoration. The bedroom I slept in the second time had a very noisy machine of some sort just outside (Room 14 - avoid if you can). The rooms are small - as a sole traveller for one night not a problem, but I was in a room meant for up to 3. The bedroom doors are very heavy and difficult to open. The lighting in the rooms is average hotel , which means it's not really adequate, but manageable.
The hotel has an good resturant, and the room had a quiet air conditioning unit so we were able to leave it on all night The room was a bit cramped with a double and single bed in it
The restaurant was good and reasonable priced the rooms were very clean and the staff very helpful.
Staff very friendly with a relaxed family atmosphere. Food excellent particularly for dinner. Bed was fine for a short stay but a bit too much of a camp bed,
Et veldrevet flott hotell med god service lett oversikt og det du trenger der og da... Litt mindre "syntetisk" følelse.
Personalet snakket veldig bra engelsk til å være i Frankrike. God service. Sovesofa-ikke ordentlig seng. Ikke bra hvis man har ryggproblemer.
Rolig, fint på rommene, rent vennlig betjening, meget god valuta for pengene Problemer med koder på porter, dører i forbindelse med at vi ankom etter resepsjonens stengetid. (oppgitt kode virket ikke)
Kort vei til centrum, nytt og fresht leilighetshotel med svømmebasseng. God plass til alle. At klager ble ikke tatt hensyn til.
To be honest my partner and i were very disappointed with the Hotel. The room was dark,the shower was very old,infact the room,and the hotel are in my opinion ready for a complete refirbishment.We stayed in a Hotel very close a couple of days earlier.the price was the same however there was no comparison in comfort and facilities,the other Hotel was by far superior.
Bed was ok, room was a good size. No bath, Small television, no fridge. Very basic for the price I paid.
The Hotel facilities were adequate . It was very central within walking distance of the Mediavel City j.
Its location was excellent - very convenient for the city centre, the railway station and the bus to/from the airport.
It was central to our needs, travel etc. It was clean, the staff were exremely helpful. The hotel represented good value for money and the bed was comfortable. We would be happy to stay at Hotel Bristol on any subsequent visit to the region The hotel lacked a bar. This is not a complaint, it is a comment and the parking was limited. Again we benefitted and coped but the parking was restrictive.
The best thing is location to the railway station and access to airport shuttle bus. INTERNAL room and wet room with opaque glazed windows which did not open
Stor fin resepsjon. Dårlig kjøkken. Rommene trenger sårt oppussing.
Hotellet var meget bra, alderen tatt i betraktning. Beliggenheten var utmerket.
Fin resepsjon, fine rom, bra beliggenhet, grei pris
The owners of this small hotel are fabulous nothing is too much trouble.Wonderful place to base yourselves in this region, but need a car to get around as limited tours after summer.
Domaine De Marseillens was stunning and Serge and Muryel welcomed us into their home as friends and not as paying guests. Our room was comfortable, spacious and beautifully decorated in keeping with the building which was an old winery . Breakfast was a work of art with fresh produce every morning and the table decorations changed on a daily basis. We all sat at the one long table and conversation with other guests from other countries was very interesting! The property is quite a bit out of Carcassone and you need to take a taxi into the city at 14-20 euros each time. The bus runs only at school times.
Ann and I were welcomed by Muryel and Serge and given great advice about local trips and restaurants. The room was very stylish and the breakfast was delicious!
When I asked the owner to book a taxi to Le Cite he drove us there himself. Very friendly and helpful.
You really need a car if you are going to stay at this hotel.