I screwed up my booking for this hotel and they kindly changed it to the right date without charging a few. They were very helpful about the sightseeing and we could leave our car while we went to see Carcassone - only .5km walk away the room was quite small - just enough for two single beds. But it worked.
1.The bed. I've stayed here twice, and the beds are very comfortable, better than most hotels. 2. There's a kettle in the room so an evening hot drink possible. 3. The price - staying in November I paid less than €70 for dinner bed and breakfast. 4. The location just off the main road - easy to find and very useful for a break en route. It is very much in need of redecoration. The bedroom I slept in the second time had a very noisy machine of some sort just outside (Room 14 - avoid if you can). The rooms are small - as a sole traveller for one night not a problem, but I was in a room meant for up to 3. The bedroom doors are very heavy and difficult to open. The lighting in the rooms is average hotel , which means it's not really adequate, but manageable.
the staff were friendly and helpful, the breakfast was good value for money. The bar area in the evening was pleasant. Good view from the room. The roadside signs should say both 'Brit Hotel' and 'Bosquet'.
The hotel has an good resturant, and the room had a quiet air conditioning unit so we were able to leave it on all night The room was a bit cramped with a double and single bed in it
Good hotel close to the Cite ( 15 mins walk). Very helpful staff.
hotel is near to the motorway and very handy to visit the town. Our double room are small but confortable hotel staff speak only French language
The restaurant was good and reasonable priced the rooms were very clean and the staff very helpful.
Staff very friendly with a relaxed family atmosphere. Food excellent particularly for dinner. Bed was fine for a short stay but a bit too much of a camp bed,
It was quiet - I choose it for the location but I was fooled by your description of how far away it was from the attractions - I say to recommend below, but only for drivers. The fact that I was missled about the distance from the Cite and from the Ville Basse That made me very annoyed. I have a difficulty walking and had to walk a lot
Pleasant and helpful staff. Very good restaurant. Large room. Comfortable bed. Easy to find and near La Cite
Meget pent og hyggelig hotell med flott beliggenhet i forhold til Le Cite.
Meget hyggelig betjening. Perfekt beliggenhet i fht. Le Cite. Meget pent hotel. Flotte rom (Superior) med direkte utgang til svømmebasseng. Basseng et must når det var 37 grader varmt. Meget pent bad. Aircondition kunne fungert bedre
Location . Rooms very clean although bath towels grey and frayed. Very good staff, polite and helpful Price of break fast why would you pay 10 euros when patisserie over the road was a small fraction of the price
Comfortable bed.Receptionist always greeted guests with a smile &extremely helptul.
I thought that the staff on reception were always very helpful, the location was good a few moments from the cite, the room was clean & comfortable although rather small, the hotel provided water for sale to the guests at the same price as the local shop. The breakfast provided at the hotel was extremely poor for the price that we were charged, it was the worst breakfast we have ever had . The hotel didn't have a hairdryer in the room, nor did it have a lift, I found it difficult to climb the two flights of stairs to our room.
Perfect location for the medieval city The rain - for 2 full days
Hotel was located outside the medieval walls, about a 5 minute walk to the main gate. Having a baby and luggage to stroll with, it was the better place to stay than in the medieval walls because of the cobble stoned roads. Rooms were clean and it had a good shower. Room was a bit on the small side though, since we had to use a baby cot. Nice hotel overall.
It was convenient to the Cite and easy walking distance to the town. Nice atmosphere and clean. Breakfast was very acceptable.
The location was excellent
Excellent position near to the Cite; very quiet; very clean; reception staff very helpful. Excellent supermarket next to hotel. The bath/shower was very slippery underfoot; the shower curtain did not fit and water went over the floor. Tea/coffee making facilities in the room would have been good.
The location to both the Castle and the city was great. Short walk into the city was charming. Great location. Very small room although comfortable and clean.
Clean & functional rooms. Friendly and accommodating staff who could offer helpful recommendations (E.g where to eat for dinner) No real luxuries, but at the price, I wasn't expecting any!
Stor fin resepsjon. Dårlig kjøkken. Rommene trenger sårt oppussing.
Fin resepsjon, fine rom, bra beliggenhet, grei pris
Hotellet var meget bra, alderen tatt i betraktning. Beliggenheten var utmerket.
The room was decorated beautifully in the french country style. The front desk was very helpful and the entire experience was very lovely.
Excellent restaurant - we ate there on two occasions. Beautiful situation, lovely room, friendly staff. No
Perfect location. Hotel staff pick you up from designated car park outside city wall. Well appointed hotel with restaurant and swimming pool and garden. Courteous and helpful staff. Even acknowledging the quality of the hotel and its locaition I still consider it very expensive. Also, and this is hardly the hotel's fault, the exclusive promise of the hotel is somewhat marred by the sheer crowds of people visiting Carcassonne.
The staff. The restaurant- Le Barbecane. The location
Hotel de la Cite is beautiful and the city itsfelf is breathtaking. Only one complaint - no a la carte breakfast and the standard breakfast for one person is 29 e or about $40! Only want a croissant and a cup of coffee? Still $40! An equivalent breakfast can be had in local cafe for one third of this price. So stay at the hotel de la Cite - just don't eat there.
perfect location, beautiful hotel
We were so welcomed & so well received that we immediately felt at home - it was a magical stay & we enjoyed every aspect of the Hotel & it's magnificent integral part of romantic Carcassonne. We could not fault anything - except perhaps the fact that massages were not available on Sun & Mon just over our stay.
The position inside the citadel, the Barbican restaurant was fabulous, the grounds were lovely. You really could make a lot more noise about the position. The hotel is simply unmatched in the area. The shower over the bath was a problem, the glass panel was not sufficient to cope with the water pressure so it was very easy to flood the bathroom. They should sort that out.
solicitous staff .... every detail considered, every comfort covered. grand hotel in the early 20th century tradition, elegant restaurant w/ elaborate service, though a bistro also available on the premises. Reflects & enhances the atmosphere of Carcassonne. None of this comes cheap, of course. Only comparable hotel we've stayed at is the Spanish parador in Santiago de Compestila. Most parking is between the walls of the Cite, a brisk hike to the hotel. The hotel provides a livery car & driver to get you to & from the parking area.
The atmosphere and the cleanliness.
At det var historisk sus over både bygning og beliggenheten. Det var en helt nydelig hage, og rom/forpleining var helt etter våre ønsker. Det var svært sentralt i Cite, og alt man behøver var i gangavstand Eneste vi savnet i Cite var en kolonialforretning./apotek
Extremely friendly and helpful staff and a funky retro look to the rooms. Location is a bit non-descript. It sits on a main road far from the Cite and about five long blocks from the main square in Carcassonne. Better for drivers than for people traveling by train.
proximity to the city
Was a great disappointment, the room smelled musty, ashtrays in a non-smoking room, the bathroom toilet placement almost under the sink ridiculous. The description of the hotel was a mis-representation, not close to anything. We left the next morning asap.
Bed was ok, room was a good size. No bath, Small television, no fridge. Very basic for the price I paid.
The best thing is location to the railway station and access to airport shuttle bus. INTERNAL room and wet room with opaque glazed windows which did not open
It was central to our needs, travel etc. It was clean, the staff were exremely helpful. The hotel represented good value for money and the bed was comfortable. We would be happy to stay at Hotel Bristol on any subsequent visit to the region The hotel lacked a bar. This is not a complaint, it is a comment and the parking was limited. Again we benefitted and coped but the parking was restrictive.
The Hotel facilities were adequate . It was very central within walking distance of the Mediavel City j.
To be honest my partner and i were very disappointed with the Hotel. The room was dark,the shower was very old,infact the room,and the hotel are in my opinion ready for a complete refirbishment.We stayed in a Hotel very close a couple of days earlier.the price was the same however there was no comparison in comfort and facilities,the other Hotel was by far superior.
Its location was excellent - very convenient for the city centre, the railway station and the bus to/from the airport.
The design is wonderfully minimal and distinctive, the bathroom has to be the biggest in France, indeed it was about the size of France Nothing to dislike, staff friendly and helpful.
Brilliant design. Lovely staff. Very good food None
great breakfasts and shower, accommodating staff nothing
The rooms were simply and very stylishly furnished, the proprietors very helpful and friendly, and the breakfast was outstanding.
Perfectly located within easy walking distance between city and medieval village. Strikingly modern for such a historical location. Service is superb.
the staff were friendly and very helpful. lounge with open log fire was very relaxing. as we stayed one night we have no dislikes.
Sophie and Sarah are perfect hosts - always helpful if you asked questions about the area or needed to book taxi etc. Relaxed ambience. Good location. Excellent hotel design and excellent cuisine
Good service, good food, relaxing atmosphere.
Comfortable with rather large rooms and a very good and quiet location outside the city.
Beautiful facilities and very kind staff
My nine year son left his camera in our room. The lady cleaning the room found it, front desk phoned me and a lovely lady delivered it to us at the airport. The honesty, friendliness and efficiency of this kind deed really impressed me and I shall recommend this hotel to all my friends. What we also loved was the way breakfast was served on the beautiful terrace in the lovely dishes, again by very friendly staff. Thanks again for a lovely stay
Very high standard relais, the setting is terrific, staff extremely attentive, the menu and presentation is good, restaurant is on the terrace - very relaxing. We really enloyed the mixture of formality and informality at dinner - the staff were informal the guests dressed as they wished! Fun for people watching if there is an extended French family or two staying at the same time. It is complicated to find, so call the hotel first and don't trust your sat-nav.
Everything, from the rooms, peace and quiet, to the excellent dinner.
nice grounds, good bathroom much too far from town. left aftewr one day and they insiisted on charging for all four booked despite plenty of notice
The staff were very helpful and the restaurant was also excellent.
Everything about the hotel was excellent except the price of breakfast! The hotel is outstanding, in a lovely setting, and we were particularly taken with the excellent tennis, golf and swimming facilities. Although the 'gastronomic' restaurant is expensive, there is a reasonably priced 'bistrot' as well, which we were very happy with. The price of breakfast was unreasonably high and we decided to miss it during our stay.
Great location and facilities - beautiful surroundings - hotel and rooms nice but getting a bit tired. Very poor value for money - bit snooty service and extortionate charges at times (€20 for a kir royal on the terrace, €150 for room service for my boys to get chicken and chips, a salad and a dessert each !!)
The Rooms and En-suites are small and compact. They would not suit a large person.
The room was nice, as was the staff. The bed was very comfortable. It was within walking distance of the walled city of Carcassonne. The air conditioning did not cool the room off (the thermostat was set too high, and there was no individual control in the room). Even with the window open at night, the room was hot and stuffy. The immediate area surrounding the hotel was commercial.
Good accommodation and good meals. To have an English language TV channel a plus point. Could not provide a town plan and this was a disadvange given the location of the hotel.
Convenient for visiting Carcassonne. Not luxurious but clean and comfortable and friendly staff. Room small but comfortable.
the hotel was quiet and the room was clean and well laid out for a compact size.Staff were helpful.The hotel is well positioned for access and egress for the city. Road access signage was poor on the direction we approached form but much clearer from other directions.
The price of the hotel is equal to the amenities of the hotel. It's nothing super comfortable or recommended for longer than 1 night stays but as a budget hotel it was very clean and all I needed for 1 night. The bed was comfortable and the rooms very clean. The bathroom was like that of an airplane but at least it was clean; which is all I ask for. Be prepared to use an automated check in system if you check in past a certain time in the evening. The staff all go home around 10ish. This was confusing to us at first when we pulled up to the gate which was locked and we couldn't drive in.
the room was very warm and bed comfortable not being able to pay with cash after 6 pm
it was efficently run
Low cost. Very difficult to find.
very close to the cité. very low price. it looks like a bunker. very small toilet. not very kind staff. entry from outside.
Price & adjacent to airport
Proximity to airport Too far from city centre and nothing to do in evening as it is in an industrial estate
This hotel is very convenient to the airporet I suppose the fact that I didnt speak French and the staff did not have a good command of English - I found that a bit of a problem
Convenient for the airport.Good value for money.Secure parking.Rooms cleaned well. Bathroom much to small.Quite noisy from adjoining rooms and nearby road and industry.
Nothing really! Everything