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The care from the staff. The hairdressing salon, the products were not good and tghe hairdresser overdried my hair. For 40 euros for a blow dry I expect the best.
100% Luxury ~ Look no further if you require a top class Hotel. Checking out was rather unpleasant since my visa card was not accepted and could not be resolved by the staff on hand. My bank confirmed that the funds were available and provided advice to the hotel staff on the course of action to be taken but despite this the transaction could not be completed and we had to leave without paying the bill!
A very nice an service minded personel
hotel was great room was not ready for me i had to wait 2 hours
nice room,excellent brekfest,peaceful place I booked room with balcony,but I got graundfloor room with terace,I complained and next day thay changed the room.It vas not correct that thay did not have room what I booked.
Hyggelige resepsjonister som lot oss sjekke inn før tiden. Kort avstand til nydelig strand. Greit basseng. Fin utsikt. Oppdatere standarden på møbler.
Nærheten til stranda. Møbler på terassen. Hadde bare en plast stol. Oftere skifte av håndklær.
Rimelige priser og veldig bra frokost i forhold til pris. Hadde mindre boenheter og lå i hellende terreng med mye trapper.
Veldig bra uteområde. Bodde all inclusive, veldig mye for pengene, veldig bra animation team.
God mat, om noe støy i restauranten. Fine basseng og flinke verter som hadde ulike aktiviteter. Positivt at ungene kunne være med på de fleste aktiviteter! Fint uteområde. fleksible i forhold til ekstrasenger ;) Var godt fornøyd med alt. Eneste at det kunne vært flere bord/stoler tilgjengelig under underholdningen om kveldene. Var ikke transport til og fra flyplassen. dette mener vi å ha lest på nettsiden at det var.
Fine bassengområder, hyggelig personale, all inclusive, gratis buss til stranden. Mye maur i leiligheten, fikk en spray for å ta knekken på de, men maurene ble ikke tatt bort av rengjøringspersonalet. Vasket de vekk selv, men dårlig renhold generellt. Fikk ikke sengeskift mer enn en gang i løpet av 14 netter og da ba vi om det måtte gjøres. Kunne også vært nye håndkle hver dag, onsdag og søndag fikk vi ikke nye, men dette visste vi fra før.
Good choice of food, cleanliness of rooms and overall hotel, friendly and helpfull staff, all day snacks and beverages. Single beds, complimentary toiletries, low pressure shower, lack of balcony furniture, not enough sun loungers around pool area.
Would definatley stay at this hotel again, good location, nice rooms and value for money.
Smoking, loud music, staff
clean behind beachfront poor pool good for price only stayed one night breakfast average caters more for continentals on a budget dining room on first floor location was not very good
Breakfast was ok, room need some refurbishment. Some noise at night from inside the hotel, but no big deal. Nearby a supermarket, bus, bar's, restaurants, etc. So i think it's fair for the price. Refurbishment, most certainly
The breakfast was very good, wide range of food some of the staff was not very helpfull and kind of rude
the hotel is easy to find and near bus to palma and only 5 mins from airport fab value for money
good value geared 4 german clientelle eg tv food. room more than adequate bus service good plenty of car hire firms and taxis
Fantastic hotel like for a 3 stars, we had a room at the 6th floor with the sea view as well as the hotels pool view and it was amazing; the breakfasts were excellent, everything what you need and a little bit more I would say. Hotel is maybe a little bit dated but very, very clean, in fact we have had a cleaning lady coming every day to clean the bathroom and to change the towels- every day!!! :-) Short 3 minutes walk to the beach and fantastic selection of restaurants near by, made this hotel to be in a great location away from the street noise and close to all amenities. Great over all!
There was no hair dryer or iron available which I feel is fairly standard in most hotels
the location was good and food served in restraunt was not bad either and the reception staff were helpful. There was not enough english chanels on the tv.
staff very polite room large and clean and comfortable.Pool very clean,@plenty of sunbeds. too noisy very late at night
Value for money. The rooms were large and we had a lovely view of the pool.Food was fine- lots of it! They could offer a service - we needed an iron but they didn't have one.
good value for money would stay there again good location nice and leval near beach entertainment more for the french than any other
the rooms where clean i didnt like anything, they dont like the english there, they where rude to us from the moment we walked in, the lifeguard was rubbish he was only there to get a tan and only told the english off, we would come in from a night out and they would tell us to be quite even tho we didnt make any noise, this hotal is not the the english
It's position was excellent both for the beach and the local shopping. Also it was on a bus route directly into Palma.