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Location The front edge of our wash basin was covered in duct tape as a whole chunk of marble had somehow broken off. Very unhygienic. We were moved to a "business" room for the 2nd night. The check-in took ages, partly because - we were told - we'd booked through an agent on line. The reception desk was woefully slow and undermanned. There was no concierge to help with taxis etc. A 5star hotel surely would have better public services & facilities. The decor was oppressive with extraordinarily low ceilings. The general impression was that the hotel had aspirations above its station! PS I haven't seen the guest reviews about this hotel.
Very helpul staff when there were no taxis available!
It is definetly not a quality star hotel. The restaurant is not open during sundays and holidays. A lot of malfunctions with the 2 elevators and the room was done always after 2. Maybe it was a qualiy hotel before, but now not really...
Staff was nice and helped me out quickly to solve problems with the TV. there is a little too much wear and tear considering what I paid for my room. Location is not the best either.
At least one hotelbar which is not empty after 10pm ! Super ambiance
Rooms were nicely decorated Found our shower didn't work in the first room. We were then transfered and the second room had a door with a faulty lock, no security chain and a safe that didn't work. Also no shower curtain.
The hotel is in a very good location, many institutions are just around the corner; it has it's own style, staff rather helpful However, bathrooms and rooms needs some. restoration and cleaning; overall, everything is a little bit outdated
Very comfortable beds, good sized rooms tastefully furnished and could not hear the lift. We opted not to have breakfast at 27 Euro per person as we felt this was somewhat over the top.
Price for week-end. Confortable room. It would be better rated Little bit old and too dark. It would be better rated 4 stars instead of 5
your customer service About the taxi men , When they drive from the hotel to the air port?
comfort, value of money cleanliness of the room
Convenient, pleasant No dinner or bar facility in teh evenings. No room mini-bar.
breakfast all good
The guests liked the quietness, the rooms were clean. Just 1 lift serving all floors.
Desappointed Bad value for this price
Relatively low cost by Brussels standards, close to Louise commercial area and with bus connection to European Institutions area. has underground parking but not for high vehicles. Friendly helpful staff.
Pleasant, quiet and comfortable room. Very limited choice for buffet breakfast.
-safe, but dirty indoor parking available -friendly but lazy hotel staff ( I had to wait 10 minutes until they opened the car parking gate)
In house parking. Squeaking doors - when the room maid opened the door of the next room, it was as loud as if it'd benn in my room. (Need to put some WD40 on the door hinges.)
I thought the hotel was very nice, it was comfortable, cleaned every day and the breakfast was lovely.
the kitchen The hotel reception was closed in the weekennd when I arrived and nothing was said about that. I stay 2 hours waiting someone to receive me.
Easily traceble and well connected to Bus and Tram NA
Great find! Great location, close to public transportation and grocery stores. Very convenient.
My only problem staying at this hotel was problems with the internet connection. It didnt work in my room.
Quite simply the cost Very Dated
The location was good and the facilities were as advertised. The "secure" parking was anything but. The entry door was broken and open all the time. The garage has empty beer cans and othern rubbish strewn around. Looked like somebody was sleeping rough.
Comfortable, simple room at reasonable price. All the right conveniences for a few days stay, internet, microwave, fridge etc. some rooms can get a lot of noise from the street
good location noisy street outside
Studio hotel, good for short stays. Excellent price/value. Tram ride from Metro station
Clean. Convenient location No services whatsoever (self catering). very limited reception hours.