wifi internet access
nicely located in a back road of st-gilles's chaussée de charleroi, room very spacious and quiet mattress not very firm, tendency to meet each other in the middle
Good location, very nice designed rooms.
the location is good and we can get move around town with no problem nothing specialexcept for the phone was not wroking in my room
Everything is ok for this price. The only thing that I don't like is it's being a non-smoking hotel. Of course that's not a big problem, because everyone knows that smoking kills you.
This is small hotel, probably family owned, with excellent staff. There is not much fuss here - you are simply left to get on with your stay without complications.The breakfast is good, the rooms clean and comfortable and there is satellite tv in each bedroom with a good choice of channels, unfortunately not many English channels :-( but we weren't there for TV and my partner is German so she had a good few familiar channels from home to watch. Not really, perhaps directions on the website could be a little more clear in stating on which street the hotel is located and the hotel could do with a proper sign to identify it and make themselves a bit more obvious.
personel can not speak english well enough breakfast was late I could not have breakfast during my stay
We attended the nearby Bruxellensis festival and the location was ideal The double room was a good size for two people and despite being at the front of the building, noise was minimal The staff were friendly and helpful A good solid local hotel Breakfast was plain but filling In our opinion the pillows and beds were too soft The water pressure in the shower and taps was too low More options for breakfast would be better
The young man at the reception was very nice. The place was cleaned and close to tram. Ok for a night or two. There were very few TV channels that worked, most italian and french. The flow of water and the hot water did not work properly in the 3rd floor. The internet was unstable. A very modest 2 star.
Brand new we stayed on the first day. Breakfast in the price was good. Centrally located and near metro station. It seems as if the owners were new to hotel keeping. No bannisters to the narrow staircase to the third floor with dark carpets which made it difficult to see the stair edge. No glasses in the rooms for drinking water. A triumph of style over substance but no doubt experience will improve the decor and make it more practical. Paying the bill took five minutes on the computer at the desk.
Nice location, good quality. Not a luxury hotell, but very well developed concept. The room was not big, but clean.
Vintage hotel has personality. Nice atmosphere, excellent location, good breakfast
The design and the decoration in the rooms Very little space, the room was very small for its price, the absence of a small refrigerator and the lack of a decent work space inside the room. This hotel is definitely not aiming to the bussiness people in Brussels.
Inventive and creative interior design. Good value; well heated in winter. Very friendly. A degree of originality.
the breakfast , the design of the hotel , the location closed to the center of the city the weather ....
Very friendly staff, well designed hotel in a good central location.
The facility and its comfort
The hotel is central for restaurants. The rooms are spacious and clean.
nice staff, cont. breakfast ok, cheap No air conditioners or fans.
Hyggelig og behjelpelig betjening, flotte rom, nydelig frokostbuffet, koselig bar og et flott hotell generelt også utforming innendørs
Hotellet har tradisjonalistisk sjarm, samtidig om fasilitetene er gode, blant annet en utmerket frokost. Beliggenheten nær sentrum i Brussel er utmerket. Shoppinginteresserte har kort vei å gå.
Vi var svært fornøyd med hotellet og beliggenheten. Frokosten var også nydelig. Håper å komme tilbake engang.
Veldig harde senger. Jevnlig kloakklukt fra lufteluken på badet.
Meget bra hotell. Ligger sentralt til, bare 5 minutt fra T-banen. Store, flotte rom og god frokost.
Quiet rooms on the inner courtyard
The locaton is quiet yet is close to the metro system and Gare Midi. Good restaurants within walking distance and the centre of Brussels is only 20 minutes walk away on foot. Efficient service and comfortable room.
Friendly staff. Nicely made up babybed was directly brought. Good location! (near daily market on Parvis de Saint-Gilles) Breakfast, no fresh fruit, bad coffee and croissants...
Friendly and helpfull staff
Some of the fixtures and fitings are worn out and reauie replacing
clean rooms spacious rooms directly across the train station- best to get to Eurostar train nice breakfast friendy staff overall a nice place to stay.
right in front of gare midi, means direct access from airport. walking distance to all sights of Brussels. Very friendly and welcoming staff. I arrived early and was offered a coffee until room was ready. 100 % Recommendation nothing to complain, really nice stay
Convenience got euro star No where to eat in the evening. Restaurant closed.
Billig, reint, sentralt, hyggelig personale!
Rent og godt utstyrt studioleilighet. Rimelig og greit hotell med hyggelig betjening. Stille og rolig med supermarked i umiddelbar nærhet. Uterestauranter/ barer i nærheten. Gåavstander til handlegater og sentrum hvis man liker å ta bena fatt.
Fin leilighet med god plass. Veldig rimelig pris. Hyggelige folk, effektiv heis. Kort vei til metro og dagligvare. Sovesofaen kunne vært bedre. 'Et stykke' å gå hjem fra sentrum når metroen har sluttet å gå. Savnet stekeovn på kjøkkenet.
Lokalisering kunne ikke vært bedre. Kort vei til Metro. Gåavstand til sentrale kulturattraksjoner. Trygt og godt område. Dagligvareforretning rundt hjørnet. Sovesofa av dårlig kvalitet elendig, hard madrass. Mye støy fra gaten.
The hotel was clean and the staff helpful. Position is a bit further out than I realised but the tram service is good. On the second night the only food available was a three course meal. The standard menu was not available.
Room was quite large and clean. Parking entrance was very narrow.
Clean, comfortable, reasonable Food provided after restaurant closed Restaurant closed early
great bathroom! very friendly staff the location is a bit far, especially at night. we took a taxi from the center and cost 15 euros. the room had 2 single beds instead of 1 big queen or king bed.
Good service and reasonably priced room; free internet in room and lobby; only 15 - 20 minutes to most locations; overall quite good value for money in an expensive hotel town (i.e. Brussels) There was a distinct unpleasant smell from time to time, possibly from the sewage connection in the building to the toilet in my room. Also there was no Iron to use take out the wrinkles in my work clothes in the hotel or in my room. Since this is mostly a business hotel, this deficiency should be addressed (i.e Irons made available to guests) at the hotel
I'm not giving best grades lightly, but this hotel is really excellent. From staff to services, breakfast, etc, just nothing to complain. Be carefull when using garage, entrace is quite tight, especially for bigger cars.
Free internet in the room and in the public areas (unusual for Brussels), excellent value After I checked out I got billed for a colleague's room (the hotel was fully booked and he had to move out, at which point they billed me since they did not have his card details). The reception did not seem to know how to fix this. Luckily my colleague was able to reimburse me in cash.
Water pressure in the shower was excellent. Good location in nice neighborhood. Excellent breakfast (cooked to order eggs). Room was very small and a bit run down; i.e. the walls need a fresh coat of paint.
Nice area, Nice hotel Large groups of bus tourists at breakfast
privacy they do not have any real food
Veldig nær Brussels Midi stasjon. Nyoppusset og bra standard. Bra tv og kanaler. Rent og moderne til en rimlig pris. Ikke langt å gå til sentrum med kafeèr ol.
Hotellet ligger noen minuttersgange fra bussholdeplassen flybussen fra Charlroi stopper. Gode komunikasjonsmuligheter internt i Brussel. Tror det var oppgitt at frokost kostet 10 Euro, men det kostet 15
Praktisk beliggenhet ved Gare du Midi og knytepunkt for metro og trikk. Utmerkede, moderne rom. Gratis internett på rommet. God frokost.
- Sentralt og perfekt tilgang til togstasjon med Eurostar/til-fra flyplass. - Frokost buffe med godt utvalg og gode tider. - Gratis internett og aircondition. - Fint bad. Litt slitt rom, god og stor seng men veggene virket litt nedslitte.
Særdeles serviceinnstilt resepsjonist. Da jeg spurte etter Metrostasjonen, ble han med ut på gaten for å rettlede meg. Neste kveld da det regnet, tilbød han meg uoppfordrest å låne en paraply. Rommet var bra med ønskede fasiliteter. Beliggenheten av hotellet meget sentral i forhold til !"Gare Midi", men sterk trafikk i gaten utenfor.
The rooms were large enough and the elevator reached immediately your floor. The food was good and it was plenty. We had two beds, and even if we tried to unite them, we couldn't sleep very well, because they were on wheels. Also, around the windows there was some mould, because of humidity. It was cold, but only because they didn't tell us at the reception that we could start the radiators.
location , breakfast, good weekend prices
Location of the hotel, very practical for my business time. I should have appreciate to get free internet connexion in the room for that price.
Amazing staff, great room, clean and modern. Overall great stay. They really helped take care of me, and I couldn't have asked for a better experience. Excellent. And breakfast was amazing too.
Friendliness of staff; size of room and facilities; breakfast; location - near Metro, shops, variety of restaurants, within 15 minutes walk of Brussels City Centre. Not really anything we didn't like, just that we could have done with more than one teabag with the tea and coffee making facilities and, ideally, two armchairs. But in general the hotel provided everything we could have wanted.
location and price no air conditioning
Room was well equipped No air conditioning in room. Too hot and stuffy during the warm weather. Quite a lot of noise outside.
Location is excellent, close to metro and just off shopping streets. Room was good size. We got a smoking room by mistake, it was a bit strong smell of smoke in the room, even with open window.
NH Stephanie is located in the Saint Gilles area of Brussels and located close to many restaurants, fine retailers and the Louise Metro Stop. Definately a GREAT value for the money. We walked everywhere but the Metro, Uber, and Taxi cabs were available if needed. It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).
location staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.
The rooms were very comfortable We believe that €25 to park the minibus was completel;y unnecessary. We also think that €20 per breakfast was far too high. We went elsewhere for breakfast so you lost out in the end.
Very quiet and clean room, nice bathroom, friendly staff, close to tube and city centre
the fact that it is near to the train, metro and shuttle station the neighborhood
The cleaning service and reception and the staff were excellent.
Clean and well equipped room and safe lockers to leave in the luggage room. I forgot my cell phone when checking out, but I could get it back 3 hours later at the reception. The reception was busy by group departures and I had to wait some while to check in and the room I got was a bit noisy.
Location was great for a stop over in Brussels. small rooms
Great location right next to trainstation
Convenience, and ease of check in
Hotel location was superb, right next to the Bruxelles Midi station. Hotel room was large and clean. Very good value for price. Convenient store (Delhaize) two doors down.
The location is brilliant in relation to Gare du Midi. Very clean rooms. Good facilities for a drink or meal. The breakfast for 14 euros was very poor value in comparison to other hotels in Europe (where we stayed in hotels for over four weeks). The breakfast staff seemed very disinterested and did only what was necessary.
central location, close to station, fare price, not bad food room was very very hot and could not change the temperature, it was also very noisy outside
The Hotel was right across the street from the train station. Very nice!
Check in time 12.00 (it was only one hotel, the rest of them suggested 15.00) It was too noisy at night, but I was not supprised, because the main terminal was very close to hotel.
Very friendly but unobtrusive. Interesting design. Nice breakfast.
Very nice small boutique hotel with fine decorations and modern equipment in a classical Brussels building. Breakfast rather modest. Bathroom with washing tables, bath tub and shower not really separated from sleeping room (no doors). This could cause a certain feeling for lack of privacy if travelling in company. WC however in a separate room.
Metro 60 meters away. Very nice and confortable rooms. Very familiar and cozy. The room was not cleaned during my staying (2 days), what was not a problem.
The staff were extremely friendly and helpful. The room was comfortable and quiet. The location is walking distance from the center of Brussels, and very near a metro station and the Brussels Midi rail station. Trouble finding the hotel on first arrival.
this place is excellent, an absolute gem. It is stylish and individual and the owner is commited to excellent service and a comfortable stay.
The lovely breakfast, incredibly comfortable bathtub and bed and very friendly staff!
It's a very classy Bed and Breakfast. Great atmosphere, fantastic design, perfect place for a romantic getaway. The location is not perfect, but you can catch the metro or tram and get to the centre in 15 minutes. Best to avoid the morning rush-hour though
Wonderful hotel - wonderful service. Couldn't do enough for us. Highly recommended A+++++++++
Absolutely amazing hotel. Big room, very clean and great staff.
design good towel service poor