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Free internet 1. Bed was not comfortable. 2. Noisy hotel 3. Breakfast buffet was poor 4. not value for the money we paid
The suite was wonderful, very relaxing weekend and the bed was very comfortable. Lovely views over the garden and a very peaceful location. Dinner in the restuarant was excellent and the wine selection was good. One thing to note - it is not a 10 minute walk to the antiques market - it is more a 20 - 30 minute walk!!
It looks like your own beautiful mansion in a City. Very homely, luxurious. The restaurant is located in a conservatory and the hotel has small delightful garden. Some of the rooms and apartments are overlooking the garden. The shopping street Louisa is few minutes away. The old city is about 20 min walk. Right in front you will find one of the best chocolate manufacturer in the city, with small chocolate shop for degustation. If you walk in opposite direction to the centre, you will find some very good non touristic restaurants for local public. Don't miss the Quinquallery restaurant and Museum Horta
I stayed for 3 nights. The staff was very nice and helpful, the decoration and the atmosphere very warm and the buffet breakfast was excellent. Nothing.
Typical "belgian style", luxurious and with lots of personality. Classic rooms and furnishing, Very good situation in business/shopping district of Brussels. Hotel has an hamman we didn't use -but looked appealling. Booking arrangement at hotel was (very) inefficient. We had to change twice (!) before we got our room (first two were un-prepared, despite the fact that we arrived late in the evening). We got a free room upgrade in exchange.
The hotel is beautiful, totally elegant... what more could one ask for?
Everything was perfect... room, accomadations, service and food were high level
Friendly staff, quite room, breakfast on the room was at no extra cost Bathroom was a bit dated.
Excellent, rather eccentric hotel. Room included a kitchenette Bit of a walk to reach the metro
Free Wireless Internet
We came in from Amsterdam where there was no A/C during a heat wave. We took the Thalys speed train to Brussells and the Pullman is attached to the train station which was awesome. It has A/C and the room is modern and clean, the bathroom is modern and the size was enough for us. And there's a full service Haagen-Daz right to it. The hotel restaurant is also very classy. The bartenders were wonderful. The drinks, coffee, food were all good. I can't really think of anything I disliked. The elevators were a bit cramp but, not a big deal.
Amazing staff, great room, clean and modern. Overall great stay. They really helped take care of me, and I couldn't have asked for a better experience. Excellent. And breakfast was amazing too.
The rooms were large enough and the elevator reached immediately your floor. The food was good and it was plenty. We had two beds, and even if we tried to unite them, we couldn't sleep very well, because they were on wheels. Also, around the windows there was some mould, because of humidity. It was cold, but only because they didn't tell us at the reception that we could start the radiators.
Location of the hotel, very practical for my business time. I should have appreciate to get free internet connexion in the room for that price.
Location is excellent, close to metro and just off shopping streets. Room was good size. We got a smoking room by mistake, it was a bit strong smell of smoke in the room, even with open window.
NH Stephanie is located in the Saint Gilles area of Brussels and located close to many restaurants, fine retailers and the Louise Metro Stop. Definately a GREAT value for the money. We walked everywhere but the Metro, Uber, and Taxi cabs were available if needed. It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).
Very quiet and clean room, nice bathroom, friendly staff, close to tube and city centre
Room was well equipped No air conditioning in room. Too hot and stuffy during the warm weather. Quite a lot of noise outside.
The rooms were very comfortable We believe that €25 to park the minibus was completel;y unnecessary. We also think that €20 per breakfast was far too high. We went elsewhere for breakfast so you lost out in the end.
location and price no air conditioning
location , breakfast, good weekend prices
location staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.
Friendliness of staff; size of room and facilities; breakfast; location - near Metro, shops, variety of restaurants, within 15 minutes walk of Brussels City Centre. Not really anything we didn't like, just that we could have done with more than one teabag with the tea and coffee making facilities and, ideally, two armchairs. But in general the hotel provided everything we could have wanted.
Veldig harde senger. Jevnlig kloakklukt fra lufteluken på badet.
Vi var svært fornøyd med hotellet og beliggenheten. Frokosten var også nydelig. Håper å komme tilbake engang.
Meget bra hotell. Ligger sentralt til, bare 5 minutt fra T-banen. Store, flotte rom og god frokost.
Hotellet har tradisjonalistisk sjarm, samtidig om fasilitetene er gode, blant annet en utmerket frokost. Beliggenheten nær sentrum i Brussel er utmerket. Shoppinginteresserte har kort vei å gå.
Hyggelig og behjelpelig betjening, flotte rom, nydelig frokostbuffet, koselig bar og et flott hotell generelt også utforming innendørs
Some of the fixtures and fitings are worn out and reauie replacing
Friendly staff. Nicely made up babybed was directly brought. Good location! (near daily market on Parvis de Saint-Gilles) Breakfast, no fresh fruit, bad coffee and croissants...
Quiet rooms on the inner courtyard
Friendly and helpfull staff
The locaton is quiet yet is close to the metro system and Gare Midi. Good restaurants within walking distance and the centre of Brussels is only 20 minutes walk away on foot. Efficient service and comfortable room.
Very nice small boutique hotel with fine decorations and modern equipment in a classical Brussels building. Breakfast rather modest. Bathroom with washing tables, bath tub and shower not really separated from sleeping room (no doors). This could cause a certain feeling for lack of privacy if travelling in company. WC however in a separate room.
The lovely breakfast, incredibly comfortable bathtub and bed and very friendly staff!
Very friendly but unobtrusive. Interesting design. Nice breakfast.
Metro 60 meters away. Very nice and confortable rooms. Very familiar and cozy. The room was not cleaned during my staying (2 days), what was not a problem.
The staff were extremely friendly and helpful. The room was comfortable and quiet. The location is walking distance from the center of Brussels, and very near a metro station and the Brussels Midi rail station. Trouble finding the hotel on first arrival.
Wonderful hotel - wonderful service. Couldn't do enough for us. Highly recommended A+++++++++
design good towel service poor
Absolutely amazing hotel. Big room, very clean and great staff.
It's a very classy Bed and Breakfast. Great atmosphere, fantastic design, perfect place for a romantic getaway. The location is not perfect, but you can catch the metro or tram and get to the centre in 15 minutes. Best to avoid the morning rush-hour though
this place is excellent, an absolute gem. It is stylish and individual and the owner is commited to excellent service and a comfortable stay.
right in front of gare midi, means direct access from airport. walking distance to all sights of Brussels. Very friendly and welcoming staff. I arrived early and was offered a coffee until room was ready. 100 % Recommendation nothing to complain, really nice stay
Convenience got euro star No where to eat in the evening. Restaurant closed.
clean rooms spacious rooms directly across the train station- best to get to Eurostar train nice breakfast friendy staff overall a nice place to stay.
Rent og godt utstyrt studioleilighet. Rimelig og greit hotell med hyggelig betjening. Stille og rolig med supermarked i umiddelbar nærhet. Uterestauranter/ barer i nærheten. Gåavstander til handlegater og sentrum hvis man liker å ta bena fatt.
Lokalisering kunne ikke vært bedre. Kort vei til Metro. Gåavstand til sentrale kulturattraksjoner. Trygt og godt område. Dagligvareforretning rundt hjørnet. Sovesofa av dårlig kvalitet elendig, hard madrass. Mye støy fra gaten.
Billig, reint, sentralt, hyggelig personale!
Fin leilighet med god plass. Veldig rimelig pris. Hyggelige folk, effektiv heis. Kort vei til metro og dagligvare. Sovesofaen kunne vært bedre. 'Et stykke' å gå hjem fra sentrum når metroen har sluttet å gå. Savnet stekeovn på kjøkkenet.
This is small hotel, probably family owned, with excellent staff. There is not much fuss here - you are simply left to get on with your stay without complications.The breakfast is good, the rooms clean and comfortable and there is satellite tv in each bedroom with a good choice of channels, unfortunately not many English channels :-( but we weren't there for TV and my partner is German so she had a good few familiar channels from home to watch. Not really, perhaps directions on the website could be a little more clear in stating on which street the hotel is located and the hotel could do with a proper sign to identify it and make themselves a bit more obvious.
Good location, very nice designed rooms.
personel can not speak english well enough breakfast was late I could not have breakfast during my stay
wifi internet access
nicely located in a back road of st-gilles's chaussée de charleroi, room very spacious and quiet mattress not very firm, tendency to meet each other in the middle
The young man at the reception was very nice. The place was cleaned and close to tram. Ok for a night or two. There were very few TV channels that worked, most italian and french. The flow of water and the hot water did not work properly in the 3rd floor. The internet was unstable. A very modest 2 star.
the location is good and we can get move around town with no problem nothing specialexcept for the phone was not wroking in my room
Everything is ok for this price. The only thing that I don't like is it's being a non-smoking hotel. Of course that's not a big problem, because everyone knows that smoking kills you.
We attended the nearby Bruxellensis festival and the location was ideal The double room was a good size for two people and despite being at the front of the building, noise was minimal The staff were friendly and helpful A good solid local hotel Breakfast was plain but filling In our opinion the pillows and beds were too soft The water pressure in the shower and taps was too low More options for breakfast would be better
The hotel was clean and the staff helpful. Position is a bit further out than I realised but the tram service is good. On the second night the only food available was a three course meal. The standard menu was not available.
I'm not giving best grades lightly, but this hotel is really excellent. From staff to services, breakfast, etc, just nothing to complain. Be carefull when using garage, entrace is quite tight, especially for bigger cars.
Good service and reasonably priced room; free internet in room and lobby; only 15 - 20 minutes to most locations; overall quite good value for money in an expensive hotel town (i.e. Brussels) There was a distinct unpleasant smell from time to time, possibly from the sewage connection in the building to the toilet in my room. Also there was no Iron to use take out the wrinkles in my work clothes in the hotel or in my room. Since this is mostly a business hotel, this deficiency should be addressed (i.e Irons made available to guests) at the hotel
Free internet in the room and in the public areas (unusual for Brussels), excellent value After I checked out I got billed for a colleague's room (the hotel was fully booked and he had to move out, at which point they billed me since they did not have his card details). The reception did not seem to know how to fix this. Luckily my colleague was able to reimburse me in cash.
Room was quite large and clean. Parking entrance was very narrow.
Water pressure in the shower was excellent. Good location in nice neighborhood. Excellent breakfast (cooked to order eggs). Room was very small and a bit run down; i.e. the walls need a fresh coat of paint.
great bathroom! very friendly staff the location is a bit far, especially at night. we took a taxi from the center and cost 15 euros. the room had 2 single beds instead of 1 big queen or king bed.
Clean, comfortable, reasonable Food provided after restaurant closed Restaurant closed early
Nice area, Nice hotel Large groups of bus tourists at breakfast
privacy they do not have any real food
Inventive and creative interior design. Good value; well heated in winter. Very friendly. A degree of originality.
Very friendly staff, well designed hotel in a good central location.
nice staff, cont. breakfast ok, cheap No air conditioners or fans.
The design and the decoration in the rooms Very little space, the room was very small for its price, the absence of a small refrigerator and the lack of a decent work space inside the room. This hotel is definitely not aiming to the bussiness people in Brussels.
The hotel is central for restaurants. The rooms are spacious and clean.
Brand new we stayed on the first day. Breakfast in the price was good. Centrally located and near metro station. It seems as if the owners were new to hotel keeping. No bannisters to the narrow staircase to the third floor with dark carpets which made it difficult to see the stair edge. No glasses in the rooms for drinking water. A triumph of style over substance but no doubt experience will improve the decor and make it more practical. Paying the bill took five minutes on the computer at the desk.
the breakfast , the design of the hotel , the location closed to the center of the city the weather ....
The facility and its comfort
Vintage hotel has personality. Nice atmosphere, excellent location, good breakfast
Nice location, good quality. Not a luxury hotell, but very well developed concept. The room was not big, but clean.