Room, breakfast & free parking Internet was the worst I have ever used anywhere & not just in the room but through out the hotel. We were there for a couple of days & speeds were 0.8Mbs down & 0.02Mbs up with most pings dropped or latency above 3000ms! Terrible internet,unr
good overnight stop no
Great location, good value for money (cheap!)
close to main station we had billiard on the first floor
nothing but good location
price too old and poorly maintained
Located in city of heart,once again i would like to visit in same hotel i could not find any thing wrong, during my short visit.
Location is good, and convenient for transportation. There is no toilet and shower in room.
it is very near the central station
close to station wear and tear
Very convenient location only metres from the Central Station. Massive TV in the room with a good selection of channels. Bathroom was a little small and a little worn.
The location was fantastic, the surroundings charming and the host and hostess went out of their way to make our stay memorable.Nothing was too much trouble for them and we had a marvellous time in Antwerp.
the warmth and welcome of the owner, relaxed comfortable and homely atmosphere, very central.
The room is so romantic and quiet; you dont hear any noise of the city, while it is situated in the middle of antwerp /
A historic house, quiet location yet right in the centre of town, large room, large modernised bathroom with all facilities. Not everything was quite ready in the room when I arrived, but it was soon sorted out.
Location. Comfort. Historic building. No
accomodation, friendlyness, close to shopping and historical centre of Antwerp NA
det var midt i byen, gåavstand til alt jeg trengte. god service og god mat. rengjøringspersonalet kom veldig tidlig om morgenen
Flott hotell med veldig sentral beliggenhet, i motsetning til mange andre hoteller i byen. Stor parkeringskjeller rett ved hotellet.
Jeg likte atmosfæren og alle ansatte som jeg kom i kontakt med. De var svært vennlige, positive og hjelpsomme.
The room is great value for money When my room was cleaned they often left dirty towels and did not remove used shampoo bottles etc.
nice rooms, beautiful architecture of the rooms terrible breakfast on a sunday morning, hotel fully booked, poor service
wifi should be free
Very nice hotel, clean and centrally located. The underground parking is a plus. It costs 15EUR but it is quite recommendable if you arrive by car
Location, nice building, different environment (judish area), close to the city center. Cleanliness of the room was poor, service didn't arrive even after two warnings, staff in the restaurant was not trained (meal has arrived late and cold).
The coffiee possibility, the ensizing mirror at the toilet, good beds. My room was probably next to something that sounded very high, possible a air-condition fan? Luckely I had my earplugs so I could sleep anyway, but if I shouldn't have them I should have asked for another room -and that I feel should be no problem with the service I recived in the check in. I would like to have some more information, eg. regarding how/where to use the wireless and in the elevator some more info about the different levels - eg. here is the bar, breakfast etc.
location, comfort and good dinner if possible should include breakfast
The hotel was in a great location. The rooms were well equipped and very nicely decorated. The hotel is nice and quiet and has a peaceful atmosphere. The staff were very pleasant and helpful with our enquiries. Although the sheets on the bed were clean and freshly laundered they were stained. The bed was not a kind rather two single beds pushed together which was a little uncomfortable to sleep. The bed-side table was not very clean and I needed to clean it myself.
Brand new facility, nice furnishment. Too small and hard pillows. Too soft bed.
Cleanliness Paying for wifi
We loved staying in this hotel: it's central, beautiful, clean, great breakfast for only € 9,00, the room was big, clean and comfortable as well as the bathroom
The Plaza was excellent in every way. Spacious modern room, excellent breakfast, really nice staff, very helpful, spoke perfect English. Breakfast very good also. Oh and I only paid 45€ - not sure if that's normal but it was really good value! The only thing some people might not like is it's located just outside the city centre - probably 10-15 minutes walk to the edge of the centre. This wasn't a problem for me - I had my cycle and took less than 5 minutes!
The curtains were white but looked soo dark as though they were black. Not very comfortning to see such things Look above. Also the restaurant. Why must we pay 15 euro per person to eat a breakfast that should have been a quality of a 5 star but was that of a 2 star. Not a good thing at all to force people to pay and then serve them ....
Wifi very weak connection
Friendly staff. Decent breakfast. Hotel not too large. Easy access from airport.
comfortable hotel, relaxing stay, breackfast good selection, good deal!
very nice hotel for a good price Reservation confirmation was a bit late, so we were not aware about the fact that there was no parking space available
your buffet breakfast is excellent! my tv did not have a remote
Nice huge room
I arrived without advance warning around midnight, reception and check in is 24 hours open.
Excellent hotel, great staff, breakfast only € 9,00 per person. We had a lovely room on the 8th floor with a big terrace and a wonderfull view over the city. The easy chairs and the evening sun were perfect for a drink before dinner.
Beliggenheten er veldig bra i forhold til det mest sentrale i Antwerpen. En har gangavstand til serveridgheter og alt av butikker en kan ønske seg og mere til. Ikke noen veldig spesielle. Ingangsparitet kunne vel vært litt mer prangende, mem egentolg helt ok
Personalet var hyggelig, rask inn check. Det trenges oppyssing, spesialt sanitærannlegg.
Heilt greit hotel, for kort opphold.
Beliggenheten,midt i sentrum ,renhold utmerket,vennlig og serviseorientert betjening, frokosten må være en av byens beste hotellfrokoster,servert i koselig spisesal,det var nye flotte tepper i korridorene, hotellet var meget trivelig,dette vil bli mitt valg under mitt neste opphold i Antwerpen.
Hotellet ligger midt i gamlebyen men i en stille gate.
Hotellet ligger perfekt plassert i gamlebyen i en stille og rolig gate. fint med have til frokost. Rommet var bra med hageflekk utenfor. Der var det noe for mye trær som ga skygge. God frokost og hyggelig vertinne som kom innom ved frokosten for å snakke med gjestene.
Having a nicebed in A'pen Breakfast, to crowdy at one moment
roomservice, parking, breakfastbuffet matras of the bed
The hotel serves good breakfast. The rooms are large and clean enough.Though the hotel is situated on the outskirts of Antwerpen it is rather easy to get to the centre of the city. Just a 5-minute walk and 5 minutes by tram and you are near the Central Station. I didn't like the cheating price policy of the hotel and I would never recommend it to anybody. I booked 2 rooms, each of them was 333 euro according to booking.com confirmation. So I was very much surprised on seeing the bill comprising 888 euro. The reception did not even appologise. Just printed a new right bill which was paid. On coming home I realized that they have withdrawn 884 euro from my account on the date of our arrival. The sum of 216 euro disappeared. A friend of mine paid the room cash on arrival. The hotel asked for a 60 euro deposit that should have been given back on departure. It wasn't due to some mistake of the receptionist. These constant money problems practically spoilt the most favourable impressions of the city.
Location was not too far from the city center. Better deal than other 4 star hotels (offered on line) with breakfast The beds were comfortable and firm enough. I am very disappointed!. We were expecting a 4 star hotel but this is barley a 3 star hotel. 1) The smell or cigarette was all over our room and the staff were not very helpful !!! I went to the front desk and complained , the gentleman behind front desk was trying to help and maybe switch the room , but for some reason he is asking the lady (Emma) and she said there is nothing available and her solution was spraying the room to get rid of the smell of smoke!!!! Either they sprayed the room or not even didn't bother!!! since the smell existed until we checked out. We could not keep the door /window open at night since our room was facing the HWY and the noise was disturbing us. 2) We arrived at 9:25am for breakfast and the four trays of the warm food were gone!!! There was no staff in the restaurant and I told the front desk to send someone to the area. The fruits and other food items were also not fresh and not good quality. We were planning to stay a few more nights upon arrival but with our disappointment we decided to stay only one night. If Scandic wants to survive in Antwerp they must do something about this low quality service.
The room was very clean and cosy. The hotel has a very central location.
The room was comfortable and clean. The staff was helpfule. The lobby had enough space. Small shop.
The location staff are unprofessional, breakfast is bad specially the egg and sausage choice. Rooms are dirty. Electric plug was broken and we complained three times but nothing was done.
Breakfast The smell from the sink in the bathroom.
more than adaquate, look forward to future stays.
The breakfast buffet is fantastic.
coffee not served at table during breakfast old documentation of the city of Antwerp 1994 !!!! (in room)
I liked the luxurious atmostphere, bath, location, internet and somewhere safe to leave the car. Price
Outstanding, efficient and friendly service from the hotel staff. Breakfast buffet was very nice.
We had booked a non-smoking room and when we arrived we found our room actually had a strong smell of smoke. We were then moved to a smaller non-smoking room, which was fine.
Good facilities, helpful staff Lighting in room was too subdued
Excellent value for money at weekends. Although not central the transport links are very good indeed with a tram stop some 100 yards from the hotel.
comfort of the room nobody spoke french in the reception for an hotel with for stars it's very sad
Location for the Wezenberg Pool was excellent (across the road!!) which was what we went for. Comfort, cleanliness, large room, air-con worked well, bar, bar staff were lovely, excellent breakfast, price. I would definitely stay here again. I felt the staff on reception were a bit anti-English and I felt like I was an inconvenience to them EXCEPT for a Dutch guy called Mike Osinga. Nothing was too much trouble for him and he was very helpful and friendly even finding out which train we needed and from which platform. All hotels need more Mike Osingas!! What a lovely young man!
The breakfast/restaurant and the comfort level of the bed were the only decent part of the hotel. The rooms are well past their "use by" date - stained carpets, burns on the furniture, stained shower curtains, mold on the shower walls. The rooms are also extremely dark - I stayed in an Executive room and had to move the lamps next to the desk so as to no strain my eyes. There are very few restaurants within walking distance, particularly on Sunday nights when the hotel restaurant is closed - the hotel recommends the same restaurant to everyone but it only holds about 40 people. Also asked at reception (she was unsure where the airport was!) how far the airport was and was told it was 20kms away and would take 28 mins - in truth, it was 9 kms and took 10 mins. Also, note that they don't stock the mini-bar in the room.
Hotel restaurant, excellent food. Heating didn't work, overly squeaky doors, parking garage too small.
Nothing It was surprising that there was no english tv Channel. bbc World / bbc 2 were changed to Music and cnn was not working.
it was personalised. It was attractive and the rooms appeared to be very individula the breakfast was poor. No pot of coffee merely a machine with small cups. Noone to help with luggage. Shower in bathroom was cramped and bath was small
Second time at this hotel in Antwerp. It's an independent hotel that caters for guests who want something different. Lovely building and the decor plays on a classical style. Most importantly very clean room with little noise as its set off from the main road. Relaxed crowd typical of Antwerp, which is a positive.
Our Junior Suite was spacious, with a huge and comfortable double bed, 2-seat sofa plus armchair. The room also had an Internet corner, safe, minibar, trouser-press, small TV with dvd player, and a good bathroom with plenty of towels, bathrobes, and soaps/gels etc. The breakfast was excellent, with a coffee machine available 24 hours.The hotel is quietly situated on the corner of 2 small streets, yet just a 5-minute stroll to the Grote Markt, shops and dozens of restaurants. It would be difficult to imagine a better place to stay for a city break to Antwerp.
The excellent location in the centre of the city The room was fairly small and crowded with furniture.
Good location and friendly staff
It is in the centre of one of the best towns in Belgium. Dinner, shopping, museum and river Scheldt are all in walking distance with excellent parking facilities. Hotel was nicely decorated and breathed ambiance.
The reception staff were very very helpful, it was quiet but central location, nice design of classic building, would stay there again. Breakfast, the scrambled eggs and bacon/sausage was cold, but the breakfast lady said that it was warm. not good.
The location was very convenient. The room was very old and the window was a bit difficult to close
Location was great, but it was not a boutique hotel and the staff welcome was average. No atmosphere, poor value for money.
Location and a very quiet room 24 hour tea and coffee in reception; reception staff helpful although they did mislead us over the Brussels railway stations for Eurostar (It is midi/Zuid not Central!) Room was not that great and walls quite dirty; bathroom also old and not feeling clean. Breakfast was poor at 9 am after the other guests had taken most of it; on quieter day it was excellent. Also not easy to get taxis there - didn't bother us as we could walk.
The room and kitchen had all the furnishings needed.
Room was clean, spacious and well equiped. Quiet and never desturbed by staff. Unfortunately lack of parking, but this is the same all over Antwerp.
winkel centrum antwerpen
middle of the city
Bright, airy apartment with well resourced kitchenette and excellent bathroom. Helpful manager. Would have been nice to have a change of towels, etc after, say, 3 nights. - I stayed 6.
Convenience, good internet connection, friendly staff who checked me in. This place is a dump. Very old, shabby, desperate need for makeover. I am surprised that the comments are so positive. The room is large and has a kitchen, but I did not feel well here. Everything was old and used for ages, especially the towels. The garage is also incredibly difficult to drive in. I'm used to staying at Motel One and Best Westerns, which sometimes for the same price offer much better quality. Maybe in Belgium one gets less quality for money -don't know.
Very nice staff, good size studio, not far from Antwerp city center. Nothing to complain about.....
I like everything. Clean comfortable good furnished, helpfull people. Eveything excellent. The owner hans van der bissen he is very helpfull and he did his best for my accomodation.
Close to central station The area where the hotel is location is a bit shady.
IT was more then I expected. Clean, all comforts that could be wanted. Brilliant hotel nothing
Beautifully maintained Art Déco house, very charming and comfortable. Staff is kind and efficient. Fabulous breakfast. Great stay.
Very nice breakfast / spacious room / dog friendly location / price
The staff is very freindly. The hotel is very quite and clean. I will definitely go the Firean hotel if I go to to Antwerp, Belgium again.
Very very friendly staff.
Absolutely. We asked if breakfast was included with the room. The answer was yes. When we checked out we were billed 64 euro's for breakfast for two for two days for a slice of ham, bread and coffee. I argued with the owner but he refused to budge on anything. I was furious but was forced to pay.
Charming hotel in exqusite building. Unlike large hotels, I get personal attention from extremely friendly staff and owner.
One of the best hotel during our trip around europe, nice breakfast, nice people, and beautiful hotel. none
The personal attention of the owners. Wonderful buffet breakfast. Beautiful art decor hotel with furnishings to match. First class restaurant, the Minerva run by their son about 100 metres from the hotel. Easy to get to the centre of town via trolley bus The hotel did not have a restaurant itself and therefore meals were limited. Minerva restaurant might be considered v expensive. Arriving on a Sunday it was difficult to find a restaurant locally that was open. 'Minutes from the centre' was misleading. WIFI provided was only a local service
Hotel is great, and a verry good breakfast. City centre is 10 min with public transport. Connection verry good
extremely friendly personnel, excellent breakfast, cosy rooms location