The front desk staff was extremely friendly and welcoming The shower was funky, the last day the water was a little bit cold. Also, when you opened the water it would come out through all the pipes, bottom pipe, shower head and fhe hand held shower head it was odd not necessarily an issue besides the cold water
Location close to our meeting in Copley Square Very dated. Old windows that don't filter street noise even on 6th floor. Worst of all is their ridiculous cancellation policy of 72 hours prior to arrival. They wouldn't waive this even though I had just reserved online 50 min before. This place is an overpriced dump!
Record player in each room. Quality nice smelling lavender shampoo/conditioners. Lovely colorful lighting. Comfy beds/sheets. Good breakfast/coffee. Beautiful view of Fenway. Friendly staff/valet. Excellent location in proximity to a ton of fun things to do in Boston. Would Stay again. I don't have any complaints.
Staff were very friendly while I was there Poor acoustics and therefore very noisy in hallways No option for heat even though the weather never got about 62 the week I I was there.
The location of the hotel. We declined room service after the first night, but nobody showed up the next day to clean the room.
Modern and comfortable with many amenities. Breakfast not offered until 7am on Saturday despite being in the Longwood medical area where hospital staff begins work at 7. Parking was $45!!!! I was given a handicap accessible room although the hotel was nearly empty! And staff was not friendly.
Room is clean, bathroom was just outside. In the past I've been in hostels all over the damn world and that's what this was to me – a hostel for adults. From other reviews I've seen people are expecting some full on BnB experience that is not, but they do offer a free continental breakfast if you're up early. If you're into documenting your luxurious accommodations to show off – this is not for you. If you're more into being in a clean place that's centrally located where you're going to sleep and refresh – 100% yes. The place was full and yet we saw no one and never waited for the bathroom. Friendly staff that got us in and out efficiently.
Convenient location. Staff was friendly and helpful. Lots of street noise made it difficult to sleep. Decor was charming if outdated. Not worth the expense.