The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??
Close to city centre. comfortable clean hotel.
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
Room hadn't a double bed, but two single beds.
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
The staff were very friendly and helpful.
The bed was comfortable, room was big and bathroom was great
good room and breakfast location
Hotell med meget sentral beliggenhet med gangavstand til alt, hyggelig betjening og meget fint frokostbord.
Beliggenheten er helt super, standarden god og servicen upåklagelig
Svært sentralt plassert midt i gågatene i hjertet av Bordeaux med godt utvalg av hyggelige restauranter og gateliv i umiddelbar nærhet. Kan nesten ikke få en bedre plassering i Bordeaux. Litt mer fleksibel betjening i resepsjonen på dagtid
Hotellets ansatte er effektive og hjelpsomme på alle måter. Samtlige jeg var i kontakt med var godt informert om Bordeaux og omegn og viser handlekraft når det gjelder å løse problemer knyttet tio oppholdet.
Et utmerket hotell. Flott og stort rom. Meget sentralt. Vil bo der igjen hvis jeg skal til Bordeaux. Nei!
Big, comfortable double bed and spacious bathroom. Hotel in ideal position from which to explore Bordeaux. Staff efficient and friendly. Would be sensible to include kettle and tea/coffee in room as matter of course rather than by request.
Very clean, modern and comfortable. Lovely hot shower. Staff very helpful and friendly. Excellent location. No tea or coffee making facilities!
The location was excellent. Elevators were very very slow. Lighting in the halls was bad.
The staff were exceptionally pleasant and helpful. The breakfast was somewhat expensive.
The location is ideal and the staff were very friendly
Excellent restaurants and cafes abd breakfast.
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
Location Deluxe room: Small & outdated Wall view Breakfast
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
Delightfull hotel with very nice rooms
Personlig betjening og rom i en villa - til forskjell fra et stort, anonymt hotell WiFi virket ikke. Ikke noe stort problem, men vi hadde basert oss på det for videre planlegging av turen og det var derfor litt irriterende at det ikke virket slik det var annonsert
Den sentrale beliggenheten, vennlig betjening, OK frokost, god restaurant ved siden av. Ganske treg heis, frokostserveringen sluttet litt for tidlig, manglet minibar/kjøleskap på rommet,
Greit hotell med meget sentral beliggenhet Frokosten kunne vært litt bedre
Sentralt, rent og rimelig
Trivelig hotell med god beliggenhet. Frokosten var litt uoversiktelig da både express og buffèt var på samme bord. Buffèten burde vært bedre og mer rikholdig til en pris av €8,50. Lunkent te-vann ikke så mye å skryte av!
Bra beliggenhet i sentrum, rene rom, savnet noe å sitte på (uten på sengene), hyggelige personer i resepsjonen, valuta for pengene var vi 5 damer (55 år) enige om sittegruppe / stoler på rommene (bytte ut det store bordet)
Sentral beliggenhet, rimelig ok engelsk-kunnskaper på personalet (sett ift franskmenn generelt!), rent, bra frokost - om enn litt dyr. Rent rom, fint bad, flott med et lite kjøkken. Rommene - i hvert fall det vi hadde - var svært overfylt med møbler. Heller et bord mindre og mer plass til å bevege seg.
Meget sentralt,også iforhold til buss. store fine rom med kj.krok.Nytt og rent,gode senger. fri internett og bruk av saunaavd.
Sentralt I forhold til gamlebyen. God frokost. Nytt med gode fasiliteter.
The low distance from the center of the city, the tranquillity of the room. The fact that there aren't the same services as in an hotel
The location was perfect for exploring the city of Bordeaux. I thought it was a bit overpriced especially since breakfast (which we did not opt for) was an addition 12 EUR / person. Breakfast should have been included for what we paid for the room.
Small B&B in the center of Bordeaux, it is composed of a small number of rooms, so it does not suffer from problems that are typical of bigger hotels. The rooms are clean and of decent size, the environment was quiet and relaxing and the staff was nice and helpful. Due to its nature there is no 24h7 reception and/or service.
clean,excellent bed,well located but parking and finding the location was difficult. Detailed written street directions would be helpful. Not enough toilet paper
Great location, and the grand room we had was perfect with children as it had an extra room and lots of space. This room had. Beautiful simple French decor and was very comfortable. There was no meet or greet by staff, and no reception. It is more like a b&b. There are many beautiful chateaus you can stay in which are more typical of the Bordeaux region. However you can't beat the location of this hotel, and the rooms are nice
The location is excellent. Rooms/bathrooms were very small and there were quite a lot of stairs (no lift). If we had been unfit or very large people it could have been a problem. I was also disappointed that, having booked at least 4 months ahead and requested a quiet room, we were given one overlooking the street. We were able to move to another room the second night which was quieter but the bathroom was even smaller and you couldn't move in there!
The location is perfect! The owner and his wife were very friendly and helpfull. The rooms were clean and the atmosphere was warm and cosy. We were very positive about our stay in Hotel de France!
location was great the stuff was very pleasent the room was not very clean and there was no soap in the shower
Extremely nice and helpful front desk! Location was amazing. Very well-kept hotel. Room was very small (but very clean). Hotel was within ear shot of building construction down the street that made for a somewhat restless sleep.
Simple hotel but very tasteful and clean. Small but cosy room with good bed. Location couldn't be better. Excellent and friendly service. Given the price this hotel is an excellent if not the best choice in Bordeaux.
The welcome, the location and the comfort of the rooms
This is a sweet little hotel right in the centre of town run by a wonderfully friendly couple who make it feel more like a b and b than a hotel. Unfortunately the room I had was a bit shabby and the bathroom was tiny. Really tiny. Don't expect luxury.
The owners were very friendly and informative. Very good breakfast. Excellent location
Location excellent. Staff lovely - very helpful. Nice breakfast. Relaxed atmosphere. Small rooms but fine for price and limited stay. Little noisy at night from street but typical of city centre location on a Friday night.
Welcoming classy little hotel. Well located quiet street. Clean, nice art work on the walls. Attention to detal. Pleasant breakfast room. Good value breakfast. Rooms small.
Very clean and friendly. Nice informal breakfast. Very convenient for town. Our room was on the third floor (no lift)!!!
The lady at reception was very kind and helpfull. The rooms could use a renovation, due to this it is not a real 3*. Attention the parking across the hotel closes at 20:00, gives a safe feeling but you should be on time to park the car. Perfect location.
Clean; Convenient location. Over-priced for a b&b; Garish room decor; tv not working; Reception open only from 07:30 to 12:00 and 17:00 to 19:30 in March. Self check-in by telephoning someone for front-door access code.
Quiet location near city centre Rooms are a bit on the small side
Friendly staff, great location, safe, clean and well designed. A little bit noisy
The Hotel was quite close to the restaurants, shops & town centre Do Not Stay Here !!! We arrived at 13:30 & had to wait until 15:30 to check in. There is no air-conditioning, the room was small, no hair dryer, no safe, no elevator & the breakfast was expensive. The private parking was unavailable (the reason we chose the hotel) & parking was 10 minutes away at 29.00 EUR per night. Street parking was impossible.
It was very French and I thought the breakfast was reasonable value in the context of how expensive it is to eat out in France. There was no plug in the bath and you had to drag your suitcase up the stairs
Staff consists of one, but in spite of that was very responsive as I had problems with the door to my room and was on the second floor (no elevator & slightly handicapped) so that this one staff member had to leave the reception desk each time. I appreciated their patience I did not ask as I usually do, but was disappointed there was no elevator as now I am slightly handicapped and can do stairs tho it is difficult sometimes and I can't carry my luggage, but the one person staff carried my suitcase so that was a minor problem.
Central position. It is a hotel that has been modernised but keeps its traditional French character.Provision for taking breakfast outside in the small enclosed courtyard was particularly attractive. Shared balcony to first floor bedroom, this raising questions of security.
Nice location. Freshly squeezed Orange Juice for breakfast. The hotel has no Air Conditioning. The "Garden View" consists of roof tops and a tiny piece of the garden. Bedding at least 30 years old.
Badet hadde fuktskader i gulvet ved siden av dusjkabinettet,samt på nedre del av vegg. Det luktet også fukt i spisesalen. Frokosten hadde 2 typer syltetøy og ikke ost eller annet pålegg.Innsjekking var ikke før 1430.Hotellet var veldig slitt og var dårlig vedlikeholdt. Det var dårlig med såpe/ shampo. Det var ikke rengjort under dobbeltsenga ved ankomst og heller ikke underveis. Madrassen var for dårlig, slik at en lå på rett på sengebunnen. Det var plutselig mange maur på gulvet som vi selv måtte fjerne.