Sentral beliggenhet, rimelig ok engelsk-kunnskaper på personalet (sett ift franskmenn generelt!), rent, bra frokost - om enn litt dyr. Rent rom, fint bad, flott med et lite kjøkken. Rommene - i hvert fall det vi hadde - var svært overfylt med møbler. Heller et bord mindre og mer plass til å bevege seg.
Sentralt I forhold til gamlebyen. God frokost. Nytt med gode fasiliteter.
Meget sentralt,også iforhold til buss. store fine rom med kj.krok.Nytt og rent,gode senger. fri internett og bruk av saunaavd.
Bra beliggenhet i sentrum, rene rom, savnet noe å sitte på (uten på sengene), hyggelige personer i resepsjonen, valuta for pengene var vi 5 damer (55 år) enige om sittegruppe / stoler på rommene (bytte ut det store bordet)
Svært sentralt plassert midt i gågatene i hjertet av Bordeaux med godt utvalg av hyggelige restauranter og gateliv i umiddelbar nærhet. Kan nesten ikke få en bedre plassering i Bordeaux. Litt mer fleksibel betjening i resepsjonen på dagtid
Beliggenheten er helt super, standarden god og servicen upåklagelig
Et utmerket hotell. Flott og stort rom. Meget sentralt. Vil bo der igjen hvis jeg skal til Bordeaux. Nei!
Hotell med meget sentral beliggenhet med gangavstand til alt, hyggelig betjening og meget fint frokostbord.
Hotellets ansatte er effektive og hjelpsomme på alle måter. Samtlige jeg var i kontakt med var godt informert om Bordeaux og omegn og viser handlekraft når det gjelder å løse problemer knyttet tio oppholdet.
all went clockwork - we aked to rent a car: it arrived i ntime at the right price etc . Great hotrel - great value for money !
Staff were excellent, restaurant good WIFI was terrible, weak and kept dropping. Our room was supposed to be Superior but it was tiny with no view.
we were able to procure a bright room on the square, beautifully decorated with toile fabric. excellent bathrooms with wood and marble/granite. our initial room was very dark and overly done in dark faux-curtain wallpaper. but a good sized room!
Stayed at the hotel for three nights. The restaurant was superb, other than having a table full of Chinese next to us who had two interpreters running around the table explaining/translating. Still an enjoyable meal non-the-less, and chef Pascal Nibaudeau came and spoke with us which was nice - although only because he had to come and 'shmooze' the Chinese clients who I assume were carrying big bank books! Location is great, right next to the shopping area, opposite the opera house and two mins from the tourist centre and tour buses. Reception and concierge were very helpful. The room was well finished and luxurious, however it consisted of a very narrow hallway with the mini-bar, safe etc being right at the entry, and the bedroom at the other end - the oddest shaped hotel room I've stayed in. Virtually no room to place an open suitcase let alone two, which for the price we payed was not good enough. Unfortunately the hotel's gym and spa were still being constructed, which we were not advised when booking. The staff at the bar were not attentive at all, and on two occassions I had to get up and order drinks - not great when they are standing around chatting instead of servicing the customer. The couple beside us didn't hold back on their criticism! Not good enough for a 5 star hotel.
The location is ideal and the staff were very friendly
Location Deluxe room: Small & outdated Wall view Breakfast
Excellent restaurants and cafes abd breakfast.
The staff, especially the concierge managers, were helpful, pleasant, and went out of their way to assist, without asking. Very well trained and gracious. We enjoyed being on the main Place of the Grand Theatre; sitting outside on the terrace was delightful. Comp. bottles of gazeuse and plat water each day in the room was a nice touch. We were on the top floor, converted from attic rooms, so the ceiling was low and the windows were much smaller than those of the floors underneath. The lighting in the room did not compensate for this and it was impossible to read either a book or a newspaper. The drapes were luscious, but covered the small windows. Would have liked a coffee/tea tray in the room.
The service is excellent there - they make you feel very welcoming - effortless and unassuming. Nothing
Delightfull hotel with very nice rooms
The hotel is right in the city centre, very close to shopping area. The staff is very helpful in all our questions. The room is not too big so preferably a medium size luggage suits better. The traffic is very heavy, it took more than 1 hour to reach the hotel from the city outskirt!
Attention to details. Service. Aircon. Central location no need to use car as tram service first class also. Staff very helpfull and pleasent.Breakfast and dining very good. All in all an excellent stay! Lighting in room could be brighter bedside reading lights could be a lot more effective if the flexi arm was longer ! Bathroom hot water did not appear to be thermostatically controlled !
Mye for pengene ( halv pris av normal pris gjennom booking.com). Air-condition. Kjøleskap. Kort vei til TRAM (trikk) Dårlig renhold på badet. Sengen er bare OK.
Et greit hotell til rimelig pris. Fint å kunne lage litt mat selv som vi kunne på rommet. Litt vanskelig å finne ut hvor man skulle henvende seg når vi kom. Info på engelsk burde vært tydeligere. Savnet også dobbelseng/to senger ved siden av hverandre.
Close to city centre. comfortable clean hotel.
The hotel canceled my reservation 2 hours before I checked in as they claimed that could not charge my credit card. When I arrived they asked for a bigger rate.. Who does that??
Room hadn't a double bed, but two single beds.
The staff were very friendly and helpful.
The bed was comfortable, room was big and bathroom was great
good room and breakfast location
The room was actually quite cosy, nice and comfortable bed and sizeable bathroom with good shower. I liked the coffee/tea maker in the room. Breakfast was 15 euros and slightly lacking in choice.
Hotel location is very well.Easy to go to central part of city.Room facilities are well. There are so many group tourist. So some time , very difficult to take elevater and to get information from front desk.
modern stylish hotel, excellent room, perfectly clean, great breakfast, very fast lifts, kind staff, quiet location, easy access to hotel (but not right in down town)
Greit hotell med meget sentral beliggenhet Frokosten kunne vært litt bedre
Trivelig hotell med god beliggenhet. Frokosten var litt uoversiktelig da både express og buffèt var på samme bord. Buffèten burde vært bedre og mer rikholdig til en pris av €8,50. Lunkent te-vann ikke så mye å skryte av!
Den sentrale beliggenheten, vennlig betjening, OK frokost, god restaurant ved siden av. Ganske treg heis, frokostserveringen sluttet litt for tidlig, manglet minibar/kjøleskap på rommet,
Sentralt, rent og rimelig
The location was excellent. Elevators were very very slow. Lighting in the halls was bad.
Big, comfortable double bed and spacious bathroom. Hotel in ideal position from which to explore Bordeaux. Staff efficient and friendly. Would be sensible to include kettle and tea/coffee in room as matter of course rather than by request.
Very clean, modern and comfortable. Lovely hot shower. Staff very helpful and friendly. Excellent location. No tea or coffee making facilities!
The staff were exceptionally pleasant and helpful. The breakfast was somewhat expensive.
Good location, good price and nice area. There should not be a cover charge for leaving the luggage for a few hours. The curtains should cover the window and keep light out, but did not. The elevator was very small. Oppbevaring av bagasje burde være gratis. Gardinene! Og heisen var litt liten.
clean,excellent bed,well located but parking and finding the location was difficult. Detailed written street directions would be helpful. Not enough toilet paper
Great location, and the grand room we had was perfect with children as it had an extra room and lots of space. This room had. Beautiful simple French decor and was very comfortable. There was no meet or greet by staff, and no reception. It is more like a b&b. There are many beautiful chateaus you can stay in which are more typical of the Bordeaux region. However you can't beat the location of this hotel, and the rooms are nice
Small B&B in the center of Bordeaux, it is composed of a small number of rooms, so it does not suffer from problems that are typical of bigger hotels. The rooms are clean and of decent size, the environment was quiet and relaxing and the staff was nice and helpful. Due to its nature there is no 24h7 reception and/or service.
The location was perfect for exploring the city of Bordeaux. I thought it was a bit overpriced especially since breakfast (which we did not opt for) was an addition 12 EUR / person. Breakfast should have been included for what we paid for the room.
The low distance from the center of the city, the tranquillity of the room. The fact that there aren't the same services as in an hotel
Personlig betjening og rom i en villa - til forskjell fra et stort, anonymt hotell WiFi virket ikke. Ikke noe stort problem, men vi hadde basert oss på det for videre planlegging av turen og det var derfor litt irriterende at det ikke virket slik det var annonsert