staff were very pleasant high standard in cleanliness also very friendly alround good family holiday break. just off south beach 2 min from pleasure beach and tram stops big thanks to john and jossie for a good weekend
Cleanliness of room and staff was informed on web their was a pool table, darts etc. This was not the case. Bar not manned all evening
It was nice, clean and warm and the owners was friendly and helpful. A nice hotel for a short break by the sea. I would stay there again.
a fantastic break, very clean rooms, lovely breakfast, great location near pleasure beach.
Cleanliness of the room and very accommodating Not being able to park close to the hotel
excellent breakfast, very clean rooms, friendly staff
the breakfast would have liked a glass of wine before going out to have tea
The standard of cleanliness was excellent, the staff were helpful and friendly.
Friendly staff and lovely welcome. The room was a bit small and breakfast was only served till 9am!
Warm welcome, helpful staff.Comfortable beds. Only stayed for one night but the breakfast was excellent. The bathroom was a bit on the small side.
breakfast was lovely, well served and hot the room was very cold
The hotel was cosy & had a friendly atmosphere
Staff were great, breakfast good. Hotel clean. No dinner in the evenings and had to get into town for it. But thats seasonal. Shower a bit weak and tepid. Small things.
the bedroom was lovely having a queen size room with a table and chairs also there was a lot of light let in from the street as the curtains were not lined but was definatley not a negative point!
We only stayed as bed and breakfast,room was very spacious and the breakfast was excellent
the parrot in the bar
very friendly staff. room was warm and clean. breakfast plentiful nothing!!!!!
available car parking, games room cold, even when heating was on.
the breakfast and the services
lovley amazin staff thorughly enjoyed it room was cold and we had a bit of a complaining neighbour in the room below us shouting abbusive language asking us to be quieter, when in fact we wernt that loud anyway.
owner was very laid back and friendly the only thing was that when I booked through booking.com it stated that I would not be charged anything until i got to the hotel then I would pay for my stay/deposit up front. However when I arrived I found that £60 had been debited from my account without my consent?! Little worrying.
The cleanliness of the whole hotel - it was immaculate.
the friendliness,cleanliness,great food and value for money. kass & ollie are a lovely young couple who aim to please,you are made to feel at home as soon as you arrive.this was our 2nd visit this year and have booked again for easter.would recommend them very highly.
Very friendly and helpful, good location, well presented, good food, affordable Limited parking, small room
My wife is disabled and the landlord and landlady of the hotel went out of their way to help her, and made sure that myself, my wife and son were all made welcome and comfortable.
Kass and Ollie were very friendly and welcoming and even brought our son a gift for his birthday, that was a lovely thought. Nothing, we were happy wth everything
The hosts were excellent, Breakfast was very nicely cooked (not swimming in oil like most full english). Nothing was too much trouble. The rooms were cleaned daily, towels changed if required and beds made. I particularly liked the fact that there were no same sex groups so as I expected there was no rowdiness. I would recommend this hotel for couples and families.
owners are very friendly and rooms are clean and comfortable
Everything about the Hotel was spot on i suppose the 'best' would be the personnel touch by the owners.Would definately return.
the owner was very friendly and inviting the room was a little small and the shower barely useable
nothing hotel was very shabby, room was extremely poor shabby and checking out was the best part my stay
Close proximity of amenities & attractions yet not distractive or excessively noisy car parking space Rooms in need of a facelift but not out of character with similar hotels in the area small en-suite area
the staff were approachable and friendly. the location was good for the pleasure beach and south pier. it wasnt up to the standards as shown on the internet. rooms in need of upgrading. wouldnt go back.
Room was acceptable and the welcoming from one guy was excellent and warming. Breakfast was nice. Whilst my partner and I were in our room, we could here the television from downstairs as it was too loud and kept us up in the night. Also, the evening meal that we had at the hotel on the last night of our stay was unacceptable, the service was poor as food was served at different times such as the side orders. The food looked uncooked. For the dessert the people who were serving us gave one of us the wrong order, and had to wait 15 mintues for the right one to come. And when the right dessert came it was cold like no effort had been put into it and they were not bothered about your customers. The apple pie was refused and left on the table.
The breakfast was nice and hot if you got there early Poorly decorated needs updating.ill fitting windows which rattled all night.not the most comfortable beds.
Good breakfast and pleasant breakfast staff. Old fashioned decor, rooms not clean, dirty stains on ceiling and walls in bathroom, shower tray almost overflowed when in shower due to obviously build up in the drain. Most uncomfortable bed ever slept in. Hotelier thought it more important to get payment up front (first thing he asked) than to advise us how to get to our room after giveing us the key!! Got 1 drink at hotel bar after 11 barman asked us if we wanted another drink when we said no he locked up the bar and turned off the lights left us sat in the bar lounge with only the conservatory lights on!
it was so cold we could not sleep and the breakfast was cold would never stay there again
Staff pleasant and friendly on arrival. Buffet breakfast was a bit cold which was mainly down to being served on cold plates, the warm bits were nice though.
A lady showed us to our room. She was enthusiastic and helpful. In fact, she was so good I'd be surprised if she stays at that hotel! The hotel was dirty, dingy and shabby. Due to the poor conditions and lack of cleanliness we did not stay overnight and went home. We did not want to sleep in the bed let alone eat breakfast there.
staff always spoke to you and said good morning etc. bed clean , towels new, plenty free parking spaces cutlery not clean, hash browns cold, windows need replacing, drawers in dressing table stained lined them with poly bags
The hotel was out the way of the hurley burley noise of shopping/nightlife so after our evening out we were guaranteed a good night sleep. The Bed was really comfy and I think l had the best night sleep in ages. Shower was hot and makes a change as in some hotels you only get luke warm. Breakfast was more than enough as I was full up until mid afternoon. Well worth the money in my eyes. It is a taxi ride from the train station though but thats not important as there is trams, taxis etc to take you back up towards centre and taxi we booked was here within 2 mins. Everything was fine
Its very good prices and its perfect location to Pleasure Beach Resort
Friendly Staff, good location nothing bad to report
Very friendly, good location and nice breakfast choice Breakfast from 9.00 to 9.30 is a bit late for a family stay as up much earlier and had to hang around.
Friendly staff and a good location, far enough away from the town centre to be quite peacefull. Very good location for anyone wanting to spend time in the Pleasure Beach. Fire alarm going off at 4am, probably due to a guest returning from the night clubs and having a smoke. Alarm cancelled very quickly.
None No one about to even check you in had to wait for breakfast we all felt a bit silly just sitting in the dining room till someone noticed we were there .
Good friendly staff, Lovely breakfast. Rooms abit small, View wasn't the best looking into another room.
Car parking Small room sh ower needed a very good clean. Breakfast poor.hotel also smelt of cigaretes and smoke this is not a good advert for the hotel
Welcoming friendly courteous man, happy to supply things that werent in the room. Lovely view from room. Only 1 small towel supplied. Room had litter & dust under beds.Bathroom ceiling tile loose, blind panels missing, windowsill dirty. No teaspoons. Breakfast - food not freshly cooked, orange juice very watery.
The parking! Had 3 different rooms, 1st one was wrong booking and given a double rm, second the window seal was non existent and room freezing 3rd room ok, although television not working, shower barely warm with no power, sweet wrappers on floor.
the room was good size beds comfey was ok
The hotel was very clean and the staff were extremely friendly, always on hand if you had any problems.
did not enjoy the stay never met the owner didnt have proper heating or hot water, no tv no breakfast no bar no restaurant. as above
The hotel was very friendly, comfortable and clean. It is in an ideal location for the pleasure beach. We really enjoyed our stay and will be returning.
Very friendly owners and excellent location on Blackpool prom beside south pier and very close to pleasure beach - but not noisy. Catered well for extra young children. No private parking and empty spaces on-street were difficult to find - although we did stay during Blackpool's busiest weekend of the year so probably not an issue most of the time.
Owners were lovely very helpfull and pleasent. Very clean hotel The breakfast was only small
Staff really welcoming and friendly was under the impression that there were parking facilities and there wasnt any so had to park quite far from the hotel
very friendly breakfasts lovely the parking is horrendous and we went out of season luckily the owners did let us park in their space the first day but space was taken second day and had to drive round looking for parking
thought the workers of hotel are fantastic, hotel right next to pleasure beach and 2 mile walk to centre but was nice to walk along the sea front and shops. the beds were very soft and the bath rooms were small, found the hotel cold and was kept awake during night as so cold. but did have a fantastic stay and was nice to come back to room in evening and relax and the staff made us soo welcome and bar prices there were fantastic
Landlady very helpful made you feel at home. Also very close to all the promenade. Difficult to park.
On arrival to the hotel, I was told that the £20 piund deposit we thought was taken at time of booking wasn't so we had to pay the full amount on the day. This wasnt that much of a problem however as it does state on the website that the money will be taken, it could cause other guests problems if they are having to budget there money!
There were loads of eatting places near by That there was no secure room for bagage after checking out only an area in the front lounge
everything couldnt fault it staff were brilliant no
Friendly staff, good location, excellent breakfast
Location etc Active hotels charged £54.00 pounds per night when the actual rate within the hotel was a more reasonable £28.00 - a little unfair don't you think? I would welcome your comments on this as the difference is quite a sizeable sum and I am not very happy about this, we politely paid the amount charged but ought to have refused!!!!!!!!!!!!!!!!!
Nice pleasant staff and good breakfast
very welcoming staff, nothing to much trouble for them, felt really looked after