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service, style, class, location
view from the room
The location is brilliant! It's just 10 min walk from the train station. All the attractions and restaurants of Bern are within walking distance. The staff is quite attentive. The rooms are spatious, and the view from the room is good. It was quet and clean there. There were technical problems with the TV receiver, which were not solved within 3 days of our stay there.
This hotel merits its 5 star rating with top-notch staff, beautiful accommodations with lovely lake views and excellent location within easy walking distance of most major attractions. The cost of the breakfast buffet is very expensive. Finding a place for a reasonably priced breakfast in the area was difficult.
The room and the view of Bern from the room was beautyfull The TV was without audio and the jet of water in the bathroom was poor. But probably is it not so normally.
Friendly staff , spacious rooms , beautiful design. late breakfast, close to every point in the city missed a jaquzzi for relaxing after a long walk......
We loved the view from our room, the quietness of the place, the room was spacious and tastefully arranged, the location is excellent, staff was extremely nice Not enough shampoo, bath gel and body lotion
The restaurant is wonderful. The concierge most helpful. A beautiful building, great view of the Alps It is not your fault. Switzerland is very expensive for us from the US
very comfortable luxurious hotel with easy access to the old town Bern.
The view from the terrace was really excellent and the room was worthy of 5-star. The location was unbeatable. I got the special offer which was reasonable and made me happy. But, I cannot afford the normal price.
Sentral beliggenhet. Praktiske rom hvor alt fungerte. bra Frokost. Ingen tng å klage over. Ingen støy Savnet mere grønnsaker til frokost og grovere brød
Smaklig minimalistisk innredet, mange fasiliteter, meget sentralt Nei
Midt i smørøyet med en gourmetrestaurant i kjelleretasjen. Bedre går det ikke an å bo. Enkel standard men rent og PC med nettilgang for å sjekke siste nytt fra hjemme. Hyggelig betjening. Litt provisorisk baderomsløsning. Funksjonelt, men ikke særlig vakkert.
Sentralt og trivelig beliggenhet. At det ikke var trafikkstøy. Frokostbordet kan forbedres ved å tilby flere brødsorter. Kaffen kan bli lettere tilgjendelig.
Good location, friendly and helpful staff, very clean and nice room. For the price they could offer free wi-fi in the room. Breakfast was ok, but not very exciting.
Hyggelige folk, god frokost, umulig å regulere radiatoren, små rom og meget trangt bad
Beliggenheten er meget sentralt og kort vei til alt. Rommene, spesielt mot bakgården er stille selv med helt åpent vindu.Frokostbuffeten var også tlfredstillende iforhold til prisen og betjeningen vennlig og service innstilte. Det manglet leselys over sengene.
Beliggenhet. Rommene var ok. God og variert frokost inkludert i romprisen. Kunne ha vært bedre fellesarealer. Standarden på TV-ene-.
Nice staff, clean room. Everything is reasonable It is not so easy for me to find the hotel.
Convenience to railway station No
Very central position No porters to carry luggage
it is clean and well situated the carpeting of the stairs leading down from the 1st floor