Det var et flott hotell med alle faciliteter. Vi hadde god mat, flott rom og nydelig basseng. For en familie på 4 vare dette supert.
Mye for pengene. Fine rom med balkong og flott beplanting fra balkongkasser. God og variert mat både til frokost og middag. God underholdning om kveldene. Kaldt i vannet både i boblebad, på innen- og utendørs bassenget. Takbassenget var stengt for vinteren. Hotellet endret tidene både på frokost og middag iløpet av oppholdet, vi ble varslet kun ved oppslag ved døren til spisesalen den dagen endringen ble gjort
Vi var på Benedorm Palace ..så bare overnatting ..men kjempeflott frokost.. For høy musikk i \resepsjon\barområdet ....
decor and cleanliness of the rooms and excellent value for money
fully inclusive, good friendly staff, wine selection and food choice good, swimming pool area kept clean and tidy. bed was to hard for me!!
reception staff were exallent, dining waitresses hard working and lots of smiles, brilleant. Bar staff needs changing or given lessons on customer service.Every meal very cold, no vegetarian choice. We stayed for three nights and my wife lived on pasta salad and chips. Every dish should be labled up suitable for vegetarians. No wifi we live and work in spain long queues at bar no mater how many staff on. Allways had to go back into the bar simply to ask for ashtray, never any on tables outsid and seldon inside.
location opposite Benidorm Palace
Staff very welcoming and helpful. Restaurant had great selection of food catering for all ages and tastes. No tea or coffee availabe for own use in bedroom.
I was there for work and holiday, it was my girlfriends first time in Spain and we both had a great time. My girlfriend only drinks one hot drink and that is lemon tea which she brought with her as you do not supply it, but she was not allowed to use it within the hotel!!!!! therefore she onle had cold drinks for the whole of her stay which was not good!
Everything was absolutely perfect only one minor criticism is that there were no tea and coffee making facilities in the room.
There was a lot of things for the children, arcades,big pool, small pool, spa, nice bars, good food, well organised and well run hotel. The staff would do anything to assist you. No, we have stayed at many hotels in benidorm and this was the best all round.
I wasn't there long enough to answer. No handicapped room or facilities ? In this day and age you should be ashamed. Benidorm is full of handicapped visitors over 60 yrs.How do you get away with it ?
Relaxed by the pool, used the gym almost everyday, it was very well equipted.Enjoyed the walks around Benidorm old town. We thought the hotel dining needed to have more selection, both breakfast and dinner, and the food wasn't always very warm.
Frienly Staff Breakfast bit basic
I liked the spa best. But the staff were not helpful at all. I thought the rooms were basic and too bright. The tv channels were basic. The cleaning staff did not replenish soap,shampoo etc once during my stay. The floors and shower were dirty and hair from the previous occupant was evident. The terrace doors were difficult to lock. The staff at breakfast were surly and rude,so I only ate breakfast twice. i did not risk having further meals in the hotel.
Very clean and fresh looking. Not as much choice on the menu as most hotels we have stayed at, especially no black pudding for breakfast.
It was very nice , nice room clean plenty of extras in the room very convenant for eating and intertainment, very happy with our stay at this hotel It would have been nice if we had coffee and tea making facilities in the room, also we found that the food wasent very hot that is breakfast, the facilities diddent keep the food warm enough, we had to warm it in the micro wave
Having stayed at the Levante some years ago we were unsure if the previous high standards of the hotel would have diminished in any way, however, we were re-assured to find that standards remained at the highest level and we thoroughly enjoyed our stay. Probably a little more selection in the dining area, especially at breakfast time and for vegetarians in general