Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
Everything outside of the hotel. Not much.
This hotel was so luxurious. Although it was luxurious, it was not best.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Super hotel with lots of facilities, nice room and excellent service. It's location were great with metro literary on the doorstep, short walk to several restaurants, and only a short taxi drive to Ya Show market and Sanlitun Village. Prices on breakfast and internet connection were a bit high.
Det lå sentralt til i forhold til viktige sightseeing steder som den forbudte by. Uventet dyre priser på nødvendighetsartikler på rommene. F eks ekstra vannflaske kostet tilsv 60 NOK, krav om betaling for kaffeposer ol. Utsjekkingen med gjennomgang av kostnader var uprofesjonell.
Liker hotellet godt og det er andre gang jeg bor der. Godt hotell med god pris!
Bra hotell med meget sentral beliggenhet og med bra standard. Har meget bra restaurant i samme bygg. Har bodd der flere ganger. noe gammeldags stil
Meget god service av personalet.
Lobbyen, stor og luftig med café. Restaurantene. Store rom. Viktigst: Sentral beliggenhet. Svært dyr frokost - 21 US dollars.Likte ikke 15% skatt! Hotellet og Booking.com bør endre måten å prise på!
Kort vei til en del severdigheter, hjelpsomhet fra personale på hotellet Altfor harde senger, det var bedre å ligge på gulvet. Tidsangivelser til noen severdigheter bør forlenges, å gå til den forbudte byen tar faktisk 30 min ikke 10.
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
Impressive swimming pool and gym facilities
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
the room and the spa
The room was not clean enough.
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
The attention to detils, service and location
A fine example of an international luxury hotel. Everything is at your fingertips.
Excellent. One pf the best hotels i have ever been in my life !
Good service , super location , unforgettable spa ! Super Hotel!!!!!
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
Ble tatt godt i mot av personalet, og alle var veldig hjelpsomme. Flotte og store rom. Frokosten var veldig innholdsrik og god. Den var vært pengene. Hotellet lå igangavstand til shopping, Himmelske fredsplass og Forbudte by. Vi absolutt anbefale dette hotellet til andre.
Et veldig fint hotell. Fantastisk beliggenhet, kort vei til alt av interesse.Vi bodde på et standardrom. Rommet var stort og fint. Hele hotellet fremstår som nytt, og personallet er veldig hjelpsomme og ikke minst blide. Engelsken er kanskje ikke helt på topp, men alle prøver hvertfall, til og med vaskedamene.Det er 2 restauranter på hotellet. Prøvde ingen av disse, da det er masse billige og bra restauranter i området.Bestilte room-service en kveld, og det var veldig bra. Metroen ligger omtrent i kjelleren, så det er ikke noe problem å komme seg rundt. Taxi er selvfølgelig også et godt alternativ, men må regne med ganske mye tid i kø. Metroen koster 2 kroner og er en veldig bra måte å komme seg rundt på. Mye hotell for pengene
Jeg likte veldig godt at det var sentralt i Bejing. Rommene var fine. Prisen var ok Det kunne kanskje vært noen flere treningsapparater.
Location, staff and facilities were super.
awesome location, great ambience, great service
Very comfortable hotel, excellent staff. We enjoyed the great quality of the rooms and the cocktail bar The sushi restaurant
They had a gentleman, who has worked at the hotel for 37 years, serve as Ambassador to English-speaking guests. He greets arrivals, offers them tea and acts as intermediary with Chinese concierges. Very welcoming. The lobby is gorgeous, location excellent, breakfast buffet amazing. We found the beds hard, though the pillows were comfortable and the room in the originial building was lovely. Concierge command of English could have been better.
Free wireless throughout the hotel. Free bottles of water.
Felt that we were treated like we were the only people staying in the hotel. Position is excellent to get around Beijing The Concierge were not able to solve simple questions easily, not what I would expect from this type of service or this type of hotel
The ambassor was very helpful in sorting out places to go and problems with myroom They allocated me the wrong room which was worth less than I had paid - no explanation was ever offered as to why
The location of the hotel close to the forbidden city and Tianmen Square as well as to exquisite shopping malls makes is an excellent choice for tourists, but the equipment of the business rooms and the attentive staff also makes a stay as a business traveller comfortable I brought my own laptop and benefitted from the wireless acess in the hotel rooms which was free. But the prices of the services offered by the business center and in the executive lounge (prices for copying, use of internet) are totally out of proportion.
Location and ease of getting around main tourist spots, good service and attentive staff.
Central location, right at luxury fashion street of Beijing. European design of facility. Lucurious service and setup.Very good.
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
I loved the space and the environment at the Courtyard 7. Staff was very friendly and helpful. The location in the Hutong area is very close to alternative shops, cafes and bars. When at the hotel we bought tickets to the Beijing Opera. Sincerely I consider to pricey for the value, since it was a touristy, short imitation of the real one.
Beautiful atmosphere in old part of Beijing in restored traditional house. Staff extremely helpful, organising train tickets, taxis etc. and advice on area. Good breakfast buffet provided Not really a "don't like", but, being located in the alleyways of the old town, it is difficult to find and taxi drivers are not aware of it. Worth the trouble, though, once you get there! The owner (or manager) has two dogs which appear to have the run of the premises, including, sometimes, the restaurant. Not so good, particulalry if you don't like dogs.
Very helpful staff When we arrived we were told we would have to stay at another hotel for the night as the guest in our room could not move until the following day as they had a bad leg and were elderly. This wasn't a real problem and the hotel paid for our transport from the airport and gave us a free dinner. When we did get our room in Courtyard 7 we spoke to some fellow guests who were told the very same thing and also had to stay elsewhere the same night as us. This made me wonder if they were telling the truth or had just double booked us. Having said that, everything else was fantastic.
The staff at Courtyard 7 were some of the most helpful that I have come across. They arranged day trips and onward travel arrangements, and went out of their way to make sure we had a delicious evening meal on our late arrival. This was an oasis in the middle of busy Beijing; a peaceful courtyard where you would find it hard to believe that the bustle of Beijing daily life is going on just outside the door. It was a little hard to find, and the hotel had to talk the taxi driver in.
the room is clean and quiet. above of all, the staffs were awesome!
Beautiful place, feel like at home, nice staff, convenient location. Have to walk a little bit from the taxi since that Hutong is very narrow. Hope that 15% service fee will be added inton room rate directly instead of find it when checking out.
Amasing design in chinese style, small number of rooms, money exchange at the reception, good breakfast (but not too good for the european taste), good and big room with tv and stereo, comfortable bed. Good private car service (we used it for the whole day to get to Great Wall an Ming tombs), nice and not very expencive. The hotel is located in hutong, that's mean that it looks danger to get there in the night, even taxi didn't want to go there when you show them hotel's card, it is very hard to find the hotel for the first time. So we had to came back to the hotel before dark. By the way, due to the map it is located in the heart of the town. Hotel staff couldn't decide very simple questions by themselfes, usually they call manager.
very good service, nice traditional chinese hotel not the case
The building is just fantastic.Beautifully restored,it feels like you are China 200 years ago but with comfortable beds and modern plumbing! The staff were all very friendly, especially Kent and Sherry who were also very helpful and knowledgeable about Beijing.The location is perfect as it is in a Hutong just two minutes walk from an area with bars and gift shops
Staff is very friendly and helpful and they try to make the most of your stay. The hotel is very nicely decorated and rooms are very comfortable. Overall a perfect experience! I would definitely recommend this hotel!! Breakfast is good, could be much better for a hotel of this category.
This place is stylish and the staff are very helpful and smile lots. The Fashion Room is a great value and while it's only 30 sq meters, it's has hardwood floors, flat screen tvs, sound proofed walls, a refrigerator, good closets, and a stylish bathroom. We were on the 3rd floor overlooking the front street and it is more quiet than you would imagine. Sometime though in the morning you can here car horns but you will wake up early anyway to get on with seeing Beijing. The bed was a little hard but we asked for an extra featherbed and all was well. Loved the colors, design, and cleanliness. The staff were so helpful and friendly. Really close to the Forbidden City and Tianamen and Wangfuging - super centrally located. We would stay here again.
I travel for a living; so stay in a lot of hotels around the world and would rank this as one of my \nfavorites. I didn't use many of the hotel amenities, but the rooms were clean, comfortable and \nvery modern. I stayed there twice in 2 weeks--my first room was a little more expensive, but had\na computer/internet, view of some Forbidden City Buildings and a huge bathtub. Breakfast was \nthe only meal I had there, but was good and decent variety. Staff was friendly and helpful, \nbut not overly so. Location was great--easy walk to the Forbidden City, Tian an men Square,\nand subways. A boutique hotel; so smaller and a bit more personal. Would highly recommend.
I dont think you can get a hotel that is closer to the Forbidden City (eight-minute walk to the main cashier) as well as the main shopping strip, Wangfujing (same distance). Located in a nevertheless quiet side street. Two 24h convenience stores within 100 yards from entrance so you can save on expensive mini-bar stuff. Also two ATMs nearby, one from a Chinese bank (directly adjacent to the hotel, worked fine with my US-issued debit card) and a Citibank ATM on the street corner west of the hotel (located inside a restaurant lobby). A hotel with a post-modernist façade and an interior design that makes for an interesting cross-breed between IKEA and Feng Shui. Built around a mini-courtyard, but I think all rooms are either facing the street or the backstreets. Interesting features like a movie theatre adjacent to the lobby and a small library (Chinese books only). Bed a little hard. There is no real working area in your room, just a console to put your computer on and a simple stool...
This is the most modern, cutting edge hotel I've stayed at. We were upgraded (at no extra charge) to a suite, which was like a nice sized, big-city studio apartment. The room had all the things you'd expect in a modern hotel (no iron, though), plus a full-sized PC with internet access, free in-room wireless, two sofas, a full-sized desk, flat screen TV, gigantic bathtub for two, and bedside lighting control for the whole ''apartment.'' The only issue was the bed, which was very firm, even with an extra mattress pad they provided. The location is great -- walking distance to the Forbidden City and Tiananmen Square in one direction, and modern shopping malls in the other. Only one block away is one of the famous ''night markets'' where you can get scorpion on a stick! If you're in the mood for finer fare, the hotel's restaurant is excellent and has reasonable prices. The buffet breakfast was very complete, though it's a little pricey if the room price doesn't include it already (around $...
I was very satisfied. The room was quiet, it had free high speed wireless internet (which I used a lot when I was in my room), it had a television, and it was very very clean, and had everything nice about it. Also, the hotel was in a centralized location where one could easily reach places like Tiananment Square and other great Chinese sites.
Hotel Kapok Beijing was a very comfortable hotel for a first time traveler to China. It is within easy walking distance to the Fobidden City and Tienamen Square. The English-speaking front desk staff helped arrange transportation for non-native speakers - a VERY IMPORTANT detail as most of the Beijingers do not understand English.The tree shaded streets on the way to the Forbidden City gave glimpses of the hutong (inner courtyard) lives of the Beijing people. Withing a half of a block from the hotel are several restaurants with excellent local cuisine and the hotel restaurant was excellent as well. Tours to other attractions could be arranged through a tourist office in the lower level of the hotel. We used it to book a visit to the Great Wall. The guide was knowledgeable. The outdoor market nearby offered local delicacies and a large modern mall had a foodcourt with Western comfort food.
I didn't like this hotel. The place is convenient for the forbidden city, and the price is low.
My sister and I only had a long weekend to explore Beijing and touch the great wall of China. We couldn't have picked a better hotel. It was affordable, great breakfast included in the price, the staff was wonderful and we would recommend this hotel to anyone. The night market is right around the corner with lots of fun, we went every night. The Staff bent over backwards to make us comfortable.
I highly recommed Hotel Kapok. However, it didn't seem to be very kid friendly.
Beliggenheten er helt topp, koselig betjening, god pris og grei frokost. Super valuta for pengene. Vi hadde to rom, og i det ene (rom 2222) var det markert kloakklukt fra sluket. Det kunne man også merke andre steder på hotellet i nærheten av sluker. Ofte vanskelig å få taxisjåførerer til å kjøre til hotellet - antar pga av litt uklar beskrivelse av beliggenhet i materiale (kort / brosjyre) fra hotellet. Et annet problem var at det var bestilt 4 rom og ikke 2 som jeg faktisk hadde bestilt.
Det at vi ikke fikk noen problemer med å sjekke ut tidligere enn avtalt var bra, for vi ønsket virkelig ikke å bo der en hel uke. Bedre senger, renere gulvteppe, reparere dusjen, bedre airconditioning. Vi skiftet hotell etter en natt, til et som lå omtrent rett over gata- betalte drøye hundrelappen mer per natt, men fikk en helt annen standard- HELT annen standard. Days Inn skuffet oss, altfor dårlig standard til at man kunne slappe av og nyte en koselig ferie sammen.
Beliggeheten, hotellets utforming, rommene (de lux), personalet, tilgangen til restaurant - kort sagt: Svært fornøyd
. I was shocked to know that my booking was not in hotel's system until checkout date, although I informed them that the hotel already charge my creditcard for the first night.
Nothing special. It's a standard hotel we had dinner at the hotel restaurant, it was really bad and expensive. The buffet dinner was horrible.
Det var i nærheten av Den forbudte by. Lyspæren var gått på skrivebordet når vi kom. Det var også forholdsvis dårlig standard på rommet. Vi trodde vi hadde forhåndsbetalt alt, men fikk beskjed om at vi ikke hadde betalt for en av nettene. Når søstera mi og mannen kom, fikk de beskjed om at hotellet var fullt, selv om de hadde forhåndsbetalt. De måtte tilbringe den første natten på ett hotell i nærheten.
Sentralt, rent og ryddig. Rett ved den forbudte by. Stille område. Hyggelig betjening.
hadde forventet at det lå mer sentralt.
Vi ble dårlig behandlet. Når vi ankom hotellet var det ikke ledig rom til oss, enda vi hadde forhåndsbetalt for 8 netter 3 mnd i forveien. Vi ble flyttet på, og lovt ting, som senere ble trukket tilbake. Vi ble truet med å måtte betale 1500,- ekstra pr natt fordi de ga oss et dyrere rom på et annet hotell, og måtte bytte hotell 2 ganger.
God aircondition, tilgang til safe, gratis internett, elektronisk system der nøkkelkortets bruk på hotellrommet (for å få strøm) skapte et "ikke forstyrr"-lys utenfor rommet: slik kunne vaskepersonalet vite om det var folk på rommet eller ikke. Innpåslitne pikkoloer; for opptatt av å gjøre unødvendige tjenester for å få tips. Behov for å betale depositum på minst 300 RMB pga tilstedeværelsen av minibar på rommet - dette var ikke opplyst om. Slitne møbler, ekkelt golvteppe, skitne vinduer, mye trafikkstøy.
Despite low quality of the room, beds are very comfortable, so that I could sleep very soundly... Ceiling was too low, water was not drained well, reception people don't speak english, room was small. Smoking odor in the corridor, small elevator, Room was not soundproof. I heard a lot of voices from other rooms....
. Took about half an hour to check in, reservation information seemed to be paper based now computer based. We were then told we only had paid for one night and had to pay a deposit for the second night, however when I booked online I was told I did not have to pay anything till checking out. Also wanted a deposit for room keys which seems a bit excessive.Other than that the hotel met all my requirements.
Good hotel, rooms were clean, staff were helpful. Also very well located, only 3 mins walk from Wangfujing. Walking distance from the forbidden city and Tian An Men.
Sunworld Hotel Beijing is just about the best location in the city for visitors, and it offers comfortable rooms at a bargain price.