De er veldig serviceminde Om kvelden snakker de dårlig engelsk
Behjelpelig personale med ok engelskkunnskaper. God plassering.
Et bra hotel, god valuta for pengene, meget sentralt til en rekke severdigheter i Beijing. Godt plassert i forhold til Metro systemet, noe som gjorde reise til og fra severdigheter og shoping meget lett.
The attention to detils, service and location
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
the room and the spa
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
Impressive swimming pool and gym facilities
Excellent. One pf the best hotels i have ever been in my life !
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
Good service , super location , unforgettable spa ! Super Hotel!!!!!
A fine example of an international luxury hotel. Everything is at your fingertips.
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
The room was not clean enough.
Bra hotell med meget sentral beliggenhet og med bra standard. Har meget bra restaurant i samme bygg. Har bodd der flere ganger. noe gammeldags stil
Liker hotellet godt og det er andre gang jeg bor der. Godt hotell med god pris!
Det lå sentralt til i forhold til viktige sightseeing steder som den forbudte by. Uventet dyre priser på nødvendighetsartikler på rommene. F eks ekstra vannflaske kostet tilsv 60 NOK, krav om betaling for kaffeposer ol. Utsjekkingen med gjennomgang av kostnader var uprofesjonell.
Super hotel with lots of facilities, nice room and excellent service. It's location were great with metro literary on the doorstep, short walk to several restaurants, and only a short taxi drive to Ya Show market and Sanlitun Village. Prices on breakfast and internet connection were a bit high.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
Excellent facilities. I stayed for eight nights over the Chinese New Year. The club lounge was nice and quiet, but the food variety stayed the same for all those days. The downstair restaurant was a bit noise with kids and families. Some of the doormen lacked enthusiasm for service. No one greeted me or helped with luggage, my brother did all of the loading unloading, which was a pity for a five star hotel.
They had an awesome rooftop bar.. With live guitar, fireplace outdoor deck with heaters.. Trendy but not annoyingly loud. Comfy intimate places to sit.. Can't say enough.. The room was clean, updated and comfortable. Free WiFi in the room. Was a short walk to forbidden city and T. Sq.. A couple malls nearby, McDonald's next door.. 7 11 a couple blocks away.. Get your western stuff including vodka, wine, snacks. Concierge was helpful, Front desk accomodating considering the only shocker that happened to us.. Got a confirmation number and payment withdrawal from my account. For our reservation only to arrive and was told that kayak cancelled my reservation.. Strange since they took the money. The hotel gave us last room, and settled with us after kayak returned the payment at the end of our 4 day stay. Could have been worse.. Kayak? No explaination.. No apology.. Go figure. And... Kayak got no commission.. Booked through hotel at same rate. Kayak reservation system.. Explained above Taxi in Beijing as westerner, impossible.. They want more than the meter.. If you can find one.. Hotel will get one.. Comming back.. Goodluck.. Plan to walk.
. I was shocked to know that my booking was not in hotel's system until checkout date, although I informed them that the hotel already charge my creditcard for the first night.
Nothing special. It's a standard hotel we had dinner at the hotel restaurant, it was really bad and expensive. The buffet dinner was horrible.
Everything outside of the hotel. Not much.
This hotel was so luxurious. Although it was luxurious, it was not best.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
Good value for money: very nice hotel surrounded by lots of restaurants, shops & markets, close to taxis, buses and underground (express airport train is at only one underground stop from Asia hotel). Great buffet breakfast, excellent staff, good facilities (conference rooms, fitness, swimming pool). Beautiful garden. The purpose of this night was for leasure but I stayed there late August a couple of weeks because of a diplomatic conference.
very good, but not "nice" language
Good location. After a lot of complaints we got upgraded to a better room. The managers (som levels up) that we spoke to really wanted us to be satisified This is a chinese 5-star hotel not an international 5-star hotel.They are not used to international customers and our needs , they don´t understand english. It took a lot of time and energy to get things in the way we wanted them...
Clean, friendly, beautiful rooms, big rooms, good bathroom, restaurant was good, garden superb, housekeeping 2x a day Rooms were hot (30* is too hot)
Please write at least 15 words
The staff was helpful but not intrusive. The room was a nice generous size, attractive, and had everything I needed, including a few toilet items I had forgotten to bring. One chair was a bit too deep for comfortable sitting, but when I put a pillow behind me, it was just fine.
Excellent location. Large rooms. Good, but expensive, laundry facilities. Bed was so hard it was like sleeping on concrete! Hotel currently under renovation, and drilling and hammering started at exactly 8am every day, and continued the whole day until 5pm! On check-in their credit card machine could not connect to the server, and reception staff kept me waiting there for over 30 minutes, blaming it on my credit card! Many staff have only very basic English. Expensive internet in rooms.
The Food the Staff and the conveniance of the hotel no