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Fine service from caring hotel staff and english speaking.
Very comfortable bed, great shower, wonderful breakfast The receptionist at the frontdesk was on the phone for much too long both at check in & check out.
(1) very convenient location (2) room is spacious (3) a selection of fruit available at the reception (4) staff are helpful and responsive nil.
Better than many 4 stars hotels.
We liked all the small efforts they had made in order to make everyone welcome such as keeping fruit baskets for those who stayed there and free internet facilities. Would have liked to have had some hot food for breakfast.
It was in a good location. We had a corner room overlooking the city gate, so the view was pretty, but a bit noisy. The hotel was comfortable and the staff very welcoming. The only thing that needs upgrading are the towels. They were very thin and scratchy. Theven old town area was very charming, especially since we were there during the holidays. I would stay at this hotel again if in the area.
staff were very helpful and very polite
excellent quality and low price Very slow for checking out
Its proximity to the town. The good breakfasts. Comfortable beds. On a busy road junction and therefore noise from traffic unavoidable.
Everything was first class with superb customer service. shower curtain faulty
Meget sentral beliggenhet i Basel. Rolig sidegate.
Flott frokostsal og utmerket frokost. Pent rom om enn i trangeste laget.Ganske sentral beliggenhet. Bra hotell
Very nice family room with AC. Clean and big rooms. Breakfast is very good, and the hotel is within walking distance to shops and restaurants. The booked parking space was very limited in space for our SUV.
Very helpful and courteous staff, good location
the location of the hotel the bed - too small - and we had to order the tv
the room was extremely simply furnished, extremely hot and facing the court where customers of the restaurant could be heard ! until after 1am and the staff started to prepare the tables for breakfast at 5 am. A lot of money for no sleep at all
It's central location, spacey room and friendliness of the staff (also towards our youngest member).
Well designed. Original.
The hotel was not a typical chain hotel - it had individual character and warmth and provided a relaxing atmosphere very close to the centre of Basel.
Hotel very well located in central Basel. Restaurant pleasant and food OK Restaurant slightly overpriced for what it is
The ambience and closeness to the hisoric area, river and city. The 92 stairs to the top but without them, you miss so much.
Rooms were spacious for European standards and very nice bathroom. Comfortable beds. I guess beinging an American and addicted to tv. I missed it. We did not spend that much timein the room so it turned out ok. Funny how you become additiced to something minor.
Very simplistic. Cheap furniture