Good friendly staff clean rooms good food No clock in room
Excellent standard, everything working within the room, superb view, great breakfast (continental),convenient location for city centre, adjacent free parking. None
Clean , modern and great view from the top floor. £7.50 for breakfast
Cleanliness, comfort, location, quality of food & value for money None
The hotel was very conveinent from The Deep. We literally walked there with no problems. The staff and service was great. Overall it was a nice hotel for a simple trip I though tthe room was a bit small for a family of 4. Also the first night we ate at the restaraunt and I felt like it was overpriced. And the food was mediocre at best. The tiramisu cake was horrible though.
Good price for B&B as at a wedding there. Rooms are in need of refirbishment. Drinks are expensive.
Had two twin rooms, one was a little on the small side the other was fine. It took a very long time to check in, either the system was very poor or the receptionist did not know what he was doing.
Used for a family wedding near by, Hotel in a central position buffett breakfast excellent
Friendliness of the staff. The disabled parking were a little bit too far away from reception. I would prefer a detachable shower head in the bathroom.
Location The bathroom hadn't been cleaned, there were no towels in the bathroom,
the use of the pool and gym was very good and the bar and restaurant area were very nice. Bathrooms were a little old fashioned and breakfast should be included in the standard price.
Quiet location friendly staff
Easy access to internet. Too expensive for what it offers.
Relaxing and staff friendliness Room service on the pricey side.
English breakfast, swimming pool The double Bed was less comfortable than expected
Very friendly staff made it feel like a family home rather than a guest house For a cheap and short stay I have no complaints
The hoast was very freindly & helpful, also very nowledgeable on the local area. The food was localy sourced & very tasty. The location was perfectly for our walking of the Way of The Vikings for that particular leg.
This is a fairly new hotel. Very nice place to stay. Room was well equipped and very clean. Usd restaurant and that was very enjoyable, with good menu and very good quality/presentation. Staff were all very polite and helpful.
Excellent stay, very good food, piping hot and prompt service. Hotel staff friendly and helpful.
Convenient location and easy parking. N/A
service from staff when booking taxi room service etc.
Breakfast was poor Location on an industrial estate Handy for city
well equipped room, location On a very warm evening, the room was hot and the window not enough to cool it. a fan might be useful in the height of summer.
Not having to drive home
Leisure facilities I was put in disabled room which seemed ok until i was having a shave in the bathroom and struggled with the sink being too low.
Professional and efficient reception, spacious room en suite, comfortable bed, good room temperature regulation (not too hot), friendly staff, excellent pool and facilities.
the swimming pool and the large beautiful room and badroom
Nice big room, comfy bed. 1) The crumbling plaster/cornice in our room. 2) The lack of a reading light on one side of the bed. The problem was that there was not even a socket there. Neither of these problems should exist even in the most basic of hotels. Fix the plaster and fit a socket & lamp, and forget the bottled water and sweeties!
Warm and cosy room lovely staff very comfortable stay Had to leave main reception and walk 3 doors down the street to our room, not a massive problem but weather very cold and icy at the time.
Very friendly staff. Clean room and excellent breakfast served by friendly member of staff. Very clean tablecloth at breakfast. No really enjoyed my stay.
Bed was really comfortable. Brilliant food and service. Shower temp wasn't consistent.
Large comfortable room, good english breakfast some of the bathhroom fittings need updating
staff were helpful and very friendly, it had free wifi; the food from the restaurant was good and obtained at short notice. Room was cold during the afternoon, and has weird notices suggesting its previous role as a lodging house for actors. I really wasnt intending to damage or steal the room furnishings! the rooms had been recently refurbished, but not the basic structure (Central heating, some bathroom fittings).
The room was excellent, a good size and comfortable bed. Huge tv with only 4 channels
Staff friendly and food good Arrived at 2.30 pm on a cold November day no heating or hot water on, at request it was switched on. rooms are big and not easy to heat
The shower wasn't great, the water pressure was low and the water temperature kept changing - freezing one minute roasting the next
Staff were friendly, facilities clean and pleasant, beds comfortable and location was idea for centre of Hull. no parking - meter out front from 0830 to 1830 max 2hrs or all day 100yds way £8.50 per day or £5.00 at weekends
staff very friendly with good local knowledge clubs shops staff at breakfast putting fingers inside of clean glasses in order to carry 4 or 5 at a time when resetting tables
Nice hotel, staff very attentive.
Always convenient for the city centre and predictable in quality.Enjoy the proximity to the Marina and view from the restaurant. Not told about the £5 charge for parking.
the breakfast was superb
Close emenities, very friendly staff, excellent breakfast Room was cold, had to complain and in the end was given an electric heater
The staff were very helpful and nothing was too much trouble. The room was very comfortable. The restaurant was delightful looking on to the marina. The evening meals were good and the breakfasts excellent.
The hotel is very central to town. The breakfast was poorly organised and when we attended at 10.00 am although the restaurant contained only 20 or so customers, there were no tables available and then no hot food available. We were not offered tea and coffee and when I asked for the hot drinks, we then had to ask for milk twice before this was brought. A truly terrible breakfast experience which could very easily have been much better.
As described pretty much - the pool in particular. Very helful bar staff when we ate evening meal. No mention of the fact that the restaurnt was undergoing major refurbishment and restaurant facilities were in the bar.
The warm welcome at Reception on arrival and when checking out. The slightly complicated breakfast menu with 2 sections. The first being uncooked and the second cooked. It didn't make it clear whether you could mix both menus or just select from one menu.
Enkelt og greit hotell veldig nære togstasjonen. Enkel, men god frokost, og meget serviceinnstilt personale. Bodde her 2 netter under en forretningsreise, og dette var helt perfekt hvis man ønsker et billig rom med god standard. Stille og rolig. Dynen var veldig varm og tett.
Friendly helpfull service Could give better value for money especially with meals when compared to other hotels in the area.
Friendly and helpfull staff. Very cheap and full english was included with cereal, toast and tea. They let you order more tea and toast for free. 5 minutes walk to a range of shops and fast food outlet and tesco express but not too close to cause any disturbance. Large map in foyee showing where you are and the rest of Hull. Room decor and furniture is all a little dated, but is kept well and clean. They tried to charge me an additional £4 for using a credit card but told them they did not state this on yell. They did not force the issue any further.
Good value for money, clean and tidy. Courteous service. Good location. I booked a single room, and got the smallest guestroom that I have ever seen! I was perhaps a little spoiled because I was given a family room on my previous visit to the same hotel. Nevertheless, I got what I paid for, so this is not a complaint.
Friendly service, good sized room, everything worked, relatively quiet location. Very efficient breakfast service. None, actually.
? hours range the breakfast was served was not wide enough (too early)
I like every thing about the hotel from the size of the rooms, general cleanliness, service and good breakfast provided Inadequate toilet and shower facilities. One has to go a floor down to use either .of the facilities
It was convenient to where I wanted to go in Hull no comments
The staff were very friendly and did everything they could to make our stay a pleasant one.
The hotel was excellent, nice and friendly staff, ecellent location, nice and quiet, yet only 10 minutes walk, to the centre, will most certainly, stay here again, have reccommended it to other, people I know, who will be staying here in the near future No bad points at all
Inclusive breakfast was very good, especially considering the price It is slightly tired looking, but don't forget, this is a budget Hotel. I would certainly stay there again.
Reception ver smart but room very basic. Bathroom was mouldy & smelled!
We got back to our room around 12.30 am and we waited outside the hotel around 10 min because no body was there to open the hotel door fo us. We were lucky because one of the maintenance guys saw us and opend the door!! clealiness,
the hotel rooms were quite tatty and my sheet on the bed had a whole in it
The breakfast was good The room was tired and scruffy and far too hot. We got very little sleep. There was a lot of noise from drunk guests coming in at 3am.
Nothing, the hotel was awful. The staff were rude, the rooms were horrible, they smelt, the walls were stained the noice from out side gave you a headache. We had 3 different room in one night, the first had a toilet which didn't flush, the second smelt, sink didn't empty and and 3 was just as bad. I have written a complaint to the hotel.
Budget accomodation with reasonable facilities and helpful staff Car parking was a joke and WIFI is only free for the first hour. If you need the internet for work you might aswell stop at a more expensive hotel with free WIFI
Friendly and helpful reception and night porter. No complaints with the staff I came into contact with The shower didn't work properly. The toilet wouldn't flush. The linen wasn't ironed properly because the hotel's industrial iron apparently wasn't working. I had to wait a while for someone to let me into the hotel at 2:30am in the morniing as there is no intercom serice or key entry. I couldn't book an alarm call for later that morning as nobody answered the supposed 24 hour reception line. I could have stayed at a far superior hotel for around 5 pounds extra
excellent staff, friendly and helpfull very poor bathroom, run down and not very clean. old television.
Very Handy Parking can be improved , more car spaces
Nothing #it was Very dirty, noisy and smelly
the bed was comfortable
Locality, good food Noisey guests!
The staff were extremely helpful and friendly, the room was clean and tidy when we arrived and the bed was amazingly comfortable! Also the room was much cheaper than advertised so i was pleasantly surprised at the end of my stay too!
Nothing was too much trouble and everyone was extremely friendly and helpful.
Terrible Value for Money. Extremely dated deco and facilities considering the price!
Good value, close to where I was working
The food was excellent and the staff were very friendly and helpful. There was something for everyone. I stayed with my husband, but had we taken the children too, there was a wacky warehouse to keep them entertained...... The bed was uncomfortable, and we both woke with backache the next morning. Neither of us drink tea and coffee, so the refreshments left in the room did not suit us. I think more people are choosing not to drink hot drinks, so a cold/soft drink alternative should be made available....
Good free internet, very local to Industrial Estate Food was average
restaurant tiny rooms
not enough sockets in the room for charging phones on plugging laptop into
There really was nothing good to say about it apart from the location which might have been equally a bonus or a burden depending on your outlook. It was cold, there was mold in the bath area there were no non-slip anything in the bathroom making showering dangerous. It was noisy and you could here everything going on in other rooms. The room was small and the breakfast adequate but not great, to be fair though we didn't have a cooked breakfast so that might have been OK. The local radio station is played far too loudly in the restaurant/ breakfast bar area.
Convenient for City Centre and major roads. Good value budget room. Best coffee I have had in a hotel for a long time.
Excellent, friendly staff
No spare 3 pin electrical socket to use laptop
The staff. The food was reasonably priced and good. The bathroom was clean and well maintained. There is no easy chair in the room, which detracts from the comfort level.
Convenient location, cosy well equipped room, adequate breakfast, good value for money.
Convenience and food - staff were helpful Rooms are now rather shabby and a lot of noise on the road side of the block
Convenient proximity to city centre Expensive bar prices. Restaurant / reception area rather drab & lacking in light.
breakfast was lovely
The b reakfast in the morning as there was a great choice. Absolutely everything!!! The hotel is a dive, and is more like student halls than a respected hotel. It smelt of smoke, the shower wasn't working properly and the only good thing was the breakfast I paid for in the morning!
Big and modern My room was connected to another room by a door. I didnt feel safe and also the tv from the 2nd room was by the door and I could hear absolutely everything over my head. So couldnt sleep !
Reasonable price for a city centre Poor food and a freezing cold romom
Friendliness of staff Decor is a bit dated
it is situated ideally for visiting my family around Beverley Road My first impressions were of a cooridor with a door open with dirty crockery on the floor and the carpet around the doors had never been hoovered, but after that the hotel redeemed itself.
Nothing Very poor quality all round
Very friendly staff.
staff very good breakfast was not hot
I booked a twin room, primarily received a key to a double room - they changed it to a large family room without any further problems.
Nære KC Stadium, bra frokost, og WIFI inkl. Jeg trenger ikke stort mer enn det og ei seng. Dårlig: Tok 5 minutter før de åpnet når jeg kom, fikk kun 6 kvm rom, kun 6 kanaler på tv, datt gjennom senga, håpløst å stille vannet i dusjen, dopapir ble ikke påfylt, og ellers slitt standard og lokaler, bortsett fra frokostsalen som er bra, der du også får servert maten.
Excellent value for money. Friendly staff. Clean and tidy Nothing to say here
Value for money, proximity to university, parking and excellent cheap good food
good location for visiting hull university busy pub restaurant, did not feel like a hotel when signing in. only stayed one night luckily because a mouse in the room chewed a plastice bag
Location, price, was clean Old, tired,
Nice rooms, cheap food and drink One of the staff little unpleasent (red head girl)
Friendly staff and excellent manager This hotel had not received your booking form. Also they say they do not deal with active hotels online. Good jo I called the day before or we would have arrived and nowhere to stay
Staff friendly and helpful. Separate room for older daughter. Tariff Some areas in need of redecoration.
The hotel was spot on for our needs, good room, value for money, good pub below for food and drinks, felt safe and close to local amenities. Excellent for gigs at the adelphi. Will go again if we want to see someone there. Unfortunately not enough staff in pub so fairly long waits, incorrect order taken and staff slightly stressed looking, but all still took the time to look after us so would not be put off by this alone.
Proximity to University No lift and too many short flights of stairs making it difficult to access rooms with luggage.
I have stayed in this hotel before. For someone visiting the university, this hotel is quite simply the right choice - just across the road from the university's main entrance. Excellent value for money too. The rooms are comfortable with all necessary facilities and the staff are very friendly. And you do not have to look for a place to eat or drink as there is a pub in the hotel. Will always stay there whenever I visit the university again. I was more than happy with everything...
Good breakfast selection at reasonable price, helpful staff, central location
rooms were pretty small and not enough bins fir rubbish
non smoking room stunk of smoke!
the room and comfort of the room.The heating was on this time The food was not as good as last time (2009). The hotel has been updated and tastefully revamped.May I say that when I rand to confirm my room with the hotel on the morning of the 19th they "said" that they had not received any info. from yourselves.
central location-ideal if arriving by train the weather
Location of the hotel was very good as it is relatively straight forward to get to and from the motorway. Also, easy to find when coming off the motorway. Good for shops. Lovely hotel with very good facilities. Gym would have been good as an added feature. The room was very hot and the temperature gauge was too tight to turn down.
Tea and coffee. Central location
The comfort, location and cleanliness of the hotel
Good welcome at reception, staff very friendly and helpful, at breakfast, they seemed to be short staffed and there was a wait for food to come out, but the staff were excellent, keeping customers informed and topped up with cups of tea!!!
location,plaque on wall about when Queen Victoria stayed,architecture stale smell in bar/lobby, bar food a bit ready mealish