The views are stunning. The receptionists (except one) were excellent and very courteous. One could hardly communicate with us.In the main, staff were very friendly. Lacks human warmth ! The 'atmosphere' was 'cold' and somewhat empty.The distance from local amenities was too far away. One needed a hire car or taxi. The taxi was no less than 20 euros one way. Taxis in general you should avoid. Pool area off limits.
A nice hotel as well for business events as for holidays. We got a special price for the weekend and what we got for was great. A big room, nice and big bathroom. The furniture in the room is a bit old-fashioned but in a good condition. The breakfast was outstanding. They offer loads of sparetime activities!!
The location was fantastic The rooms need to be updated and the bar and restaurant are poor.
We had a good week in July / August 2010, the hotel is about an hour from Pisa. The hotel is up a steep drive about a mile long but has splendid views.
The room was nice and clean Although there seemed to be plenty of free rooms, we first got a room that looked out on a dirty place and some rocks and where there was a constant noise of a machine. Only after complaining we got a better room.
sunbathed, dined, enjoyed the spectacular views. kids club spoiled the ambience of dinner on the terrace. The pplants along the connecting walkway were very dusty: it looked dirty and neglected.
Location There was no conditioner in my room, just bad ventilation. Sum funiture is broken.
The hotel is gorgeous and is in a perfect location in the mountains of Tuscany. The nearby city of Barga is fascinating to explore, as are all the small villages dotted around the hills. And there's plenty to see and do at Il Ciocco itself. All in all, an ideal holiday spot. The hotel doesn't have an iron for the use of the guests, and for the price of having a garment ironed, I could have bought new clothing. I'll bring my own iron next time I visit.
Location is excellent Spa is very nice
it was a little to old