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The decoration, the relaxing atmosphere, the rooms, the view
All woked out as expected
The excellent service and the way the hotel staff looked after our every need
Excellent service, excellent location, quite the right level of Luxury, discreet and quuite efficient staff, beautifull view over Bangkok, an excellent stay in all regards. Excellent buffet dinner (French/Thai/international), excellent management Frankly not, and I am a very experienced traveller
Great location, helpful staff. Would like to have tried the breakfast but wasn't up in time. It would have been nice to have been brought a drink while we waited for our room to be ready (we were delayed due to some maintenance on the room). Apart from that, nothing I didn't like.
Swiming pool in the roof with good views trough the Bangkok City. Good location in the center of the city. Weak choise on breakfast for the hotel category.
very friendly staff, stylish design
Staff Courtesy is good and location is very good. The cleanliness is not very good and do not give * feel. The Decor is good but get subdued due to lack of cleanliness.
Staff was very helpful and courteous. View was great, bed was comfy The room never cooled down. Hot to sleep and be in the room.
The area and the restaurant. When room stuff got into our room with no alarm.
Quality of food and rooms Dress code in V9 wine bar
i am a recurring client, going back to the hotel since it was acquired y Sofitel/Pullman. Now again good after the sofitel experience professionally run now.
absolutely wonderfull hotel especially due to a marvellous staff, centrally located, very confortable room with nice view, nice open air top roof swimming pool, very good restaurant, and Pacific floor privileges is a must to make the difference! I will come back there next time ! nothing !
Clean with nice view. No surprises. nothing.
very nice rooms. perfect location lack of free internet, stayed in much cheaper hotels in Bangkok and they had free internet. An hotel with this price for rooms should provide free wifi in the rooms
Location was perfect. Service by all staff was exceptional. One of the best hotels i have ever been to! We upgraded a room upon booking and our request was not only met but also upgraded further!
The set up of the room was nice, enjoyed a good dim sum lunch in one of the restaurants, loved the pool. That a very late checkout could be arranged without problems was very kind. Finding long hairs on the fruit plate was an unpleasant surprise. The room was still not cleaned after coming back from a day's shopping. It wasn't clear you explicily had to instruct staff by hanging the sign out on the door.
As the hotel rooms are located 25th floor and higher of the building, you will always get a room with a nice view of Bangkok city. The pool on the 24th floor was nice. Room was clean and the service was vey much personal. The location of the hotel is exceptionally convenient for both shopping in daytime and crawling around the busiest Sathorn area at night. In all, I would recommend this hotel to those who are seeking a confortable 5 star hotel in Sathorn area. As the hotel room is clean and functionally but consevatively designed, you should not expect a luxurious decoration in your room. Basically, it is a very nice business hotel.
everything is excellent, especially during this hard period at Bangkok, still my favorite !!! absolutely nothing !!!
The bed, the attitude of some staff members, the location!, The view!! Found some black hair, there were ants in the fruits that were offered, breakfast included in the price only for super expensive rooms
Fantastisk fint hotel, med ekte litt gammeldags hotel atmosfære.Veldig hyggelig og oppmerksom betjening og fine rom. Alt man kan ønske seg+en veldig sentral beliggenhet. Anbefales.
Hotellet lå flott til med hensyn til severdigheter, shopping, transport osv. Dette er et rom for røykere og teppebelagt noe som suger til seg lukt. fliser eller parkett og mulighet for utlufting.(ikke balkong og ikke mulig å åpne vinduer.
Kjempefin beliggenhet i forhold til shooping. Koselig kafe på fremsiden av hotellet. Det kunne gjerne vært flere solsenger.
Det er ikke jordet stikk på rommene for PC.
great polite staff which went out of the way for you Noice can be pretty heavy if you get a room towards the road so ask for one away from the road (depends on your sensitivity to these things- I am quite sensitive)
Good value for money Location a bit uncomfortable
The service was good, especially the housekeeping. The reception staff was also helpful and accomodated our needs as much as possible. See above.
Staff is very friendly and helpful. The hotel is perfectly located to explore the city.
Great location and atmosphere. It´s in the middle of the city but the pool roof and garden lets you escape. When I arrived, there was confusion and then I was told by the check-in person that she had personally received my call 2 days prior cancelling my reservation. She said that I had given her my reservation number and that I said I needed to cancel due to air flight problems. This was not true. I had not called to cancel and no one else had my reservation number. They had made an error or were making up story. They were nice enough to let me stay in one of their suites that night and then found a hotel in the area for the rest of my stay. However, my trip was disrupted and I lost a good ½ day re-packing and then moving hotels. I´m not sure I would trust them again.
I have stayed at the Siam Heritage several times, including for 1 month last year. It is an excellent hotel found in a very convenient location.....close to Patpong nightlife, Silom banking industry,Suan Night Market, Lumpini park and Lumpini Muay Thai kickboxing stadium, Skytrain to anyplace else in BKK. Breakfast was ok with 2 Thai and 2 Western entrees. Bedroom had excellent mattress and bathroom was excellent
Perfect location, friendly staff, nice swimming pool and bar, good breakfast. Staff with limited knowledge of english. No free internet.
Ideally located to explore Bangkok, close to the skytrain. The staff at the reception could have been more helpfull.
An excellent hotel to discover Bangkok. Good value for your money.
the location is good n the hotel service is good room is very clean also. na
The location was perfect!! Close to the night market, food vendors, and pubs. The sky train was also close if you want to take that and head to the Shopping malls. Cheap to get to as well From the airport. 500 Bahts or $15US We had a cockroach pay us a visit in our room....I wasn't scared but my wife didn't like it
I did like the location and the breakfast. Staff were friendly, especially the reception staff was very helpful. I did not like the design of the room with air conditioning pointing to the bed. The bathroom sink was blocked. The floor of the room needs some renovation. Apart from these, the hotel facilities are good. Room service food was yummy. However, I would not use this hotel again due to its comfortness.
The hotel is very well situated. The hotel is very nice and it is great to have a swimming pool (to relax after a long day of visit) The bed was really hard
Meget hyggelig og hjelpsomt personale. Lekkert rom og bad samt felles arealer. Veldig god frokost og god mat i restauranten. Meget sentral beliggenhet. Det eneste vi savnet, var svømmebasseng i selve hotellet. Å gå ut på gata og gjennom resepsjonen på Narai blir ikke helt det samme. Dessuten stod ikke det nedslitte området ved svømmebassenget på Narai i stil med alt ellers på Triple Two Silom!
Excellent location. Great breakfast.
the warm and friendly staff, good food and clean and tidy rooms
The friendly and curteous staff, a really very nice hotel, good food and excellent accommodation Hotel brochure said 24 hour medical facility but none available when required
The breakfast was exceptionally good for a hotel of this type with a wide range of fresh fruit as well as freshly prepared cooked food - excellent Thai style omlette! Poor room maintenance including a bath plug that didn't work and when reported was never fixed. The room rate is very variable so I cancelled a return visit (also booked through Booking.com) for four days later which was charged at twice the rate of my first visit
24 hour Room Service. Front desk staff very efficient during check-in and check-out. Food delicious and a wonderful experience all round. N/A
The warm and friendly staff who couldn't do enough for us, the cleanliness of the rooms and the hotel although avertised in the hotel brochure there was no 24 hour medical care when we needed it
Only tea provided in room was Jasmine tea, most English prefer Breakfast tea
The hotel is in very good location, close to an MRT station for ease of travel. The room was very clean and comfortable with a good view over Bangkok. Breakfast was very good and staff most friendly and helpful.
I have been staying at the Narai at least once a month for one or two days since year 2002, and find it convenient for me location and seervices are good. renovated recently give it a plus. only point to mention would be the shower heads need to be replaced by a classic shower head, sofiticated shower heads with various position is for sure get spoiled very fast as many guests play with them .the water mixer of the shower should have indication of hot or cold position,
Great location Increase variety and quality of breakfast menu. Put more chairs at hotel lobby. Provide seats on the Internet stations at hotel lobby. Price per night is still high; provide discounts.
You can t beat location, just in the middle of the nightscene, dj station and god, and surprinsigly quiet from outside noise. Nice design clean room and shower room, flat screen, free internet (lan cable only). Friendly staff It s just a room to sleep, no windows on my room. a bit noisy on my floor (7th) where there is breakfast coffee shop.Like many hotels, taxi shuttle prices are a real joke :)
Great location, right outside of BTS. There were lots of massage parlours downstairs and so fit our agenda of having good thai massages. Easy access to food places and supermarkets etc. Very thin walls which if you are a light sleeper, will be easily awoken by neighbor's door opening/closing etc. Temperature of water cannot be controlled and there is only lukewarm water for shower. Luckily weather was hot and so it did not matter that we only had lukewarm water.
Clean and nice rooms Too much noise from nearby bars and discotheque
The central location, affordability and the comfort and cleanness of the room.
Very comfortable and convenient location. There were no windows.
Near to bts Noisy if the room has a window
the breakfast area was nice and windy; convenient location The hot water tap for showering is either too hot or too cold. No one came to do housekeeping on my first night.
Good Location and easy to move around should improve the breakfast variety
Mr. Nutt at the reception did an excellent job of making us feel comfortable upon arrival and made sure we were taken care of well. Convenience of location is excellent. The hotel rooms are not sound proof.
Really friendly staff, convenient spa on 2nd floor, prime location to great markets with any street food you'd want. The shower didn't get warmer than just below luke warm, so it was a little chilly...but with the temperature being so hot outside it could be refreshing.