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The service was second to none, the food was amazing, the hotel facillites were excellent. this hotel was an absolute dream !!, something you would see in a magazine The evening reception staff were not very helpful.
Room design, i love bathroom ^^ friendly staffs and good breakfast buffet
The hotel is absolutely beautiful, the architecture is inspiring and it has been designed so everyone can enjoy it in peace. The service was excellent, the staff were friendly and polite and couldn't do enough for us. Even though the hotel was full whilst we were there, it never felt overcrowded and there were always sun loungers available! The were many small touches which made the hotel for me and I would love to return.
Til å være et strandhotell, var det positivt med den Thailandske arkitekturen, men elefantfontener, tempelformede detaljer osv. Det var nytt og lekkert, med store rom og deilig baderom. Det som må endres er service på restaurantene. Selv om vi var eneste gjester var det 30 - 45 min ventetid på en enkel lunch. Ved ett tilfelle fikk en av oss maten først etter at alle de andre var ferdige å spise. Språkkunnskapene var også meget begrensede. Dette var langt unna de 5 stjernene de påberoper seg. Enkle, lett tilgjengelige lunchmåltider er et opplagt forbedringspotensiale.
Flott design i Lannastil. Meget hyggelig betjening. Ypperlig hotell for avstressing. Noe dyr Spa tilknyttet hotellet. Sparsomt utvalg i restauranten.
Jeg likte best bassenget og "oasen" rundt. Rommene var også bra, likte veldig godt DVD-spilleren. Har mye å klage på, skal nok sende et klagebrev.. Personalet kunne for lite engelsk og dette førte til mye problemer.
I loved the ambiance, the cleanliness, the feel of the hotel. Very efficient and convenient. They sent a driver to get us from airport and he drove well. Restaurant service and breakfast was excellent and all staff were lovely with my 2 and a half year old son. The pool was shaded and lovely. The beach is nice. It didn't seem crowded. There are no girlie bars close which I liked. All in all we loved it and will be going back in October. We had some misunderstanding when checking out. They didn't understand the booking.com form inclusive of price was actually the added up version of what they were telling me to pay. For an hour they were asking for 9000 more TBaht so that was a hassle having to go through all that at the end of the holiday. Without sounding too 'ex pat brat', really it boiled down to the fact that the reception should perhaps have a better command of English so that this wouldn't happen.
the breakfast, it including some of the European food in which you won't find in the same class hotel. too many kids, too noise, you can't find a quiet place in pool side.
This hotel is a great hotel the rooms are of a very high standard.
The rooms were spacious and comfortable. Infinity pool is a nice feature. When asked, the staff were very helpful. I didn't find the breakfast to be up to the standard of the price. The rooms should have had full toiletries in them but I had to ask for toothpaste. No razor, none of the regular items we find at the Hyatt. Although the rooms are better in the Veranda, the Hyatt seems to have more character. The staff need to make the place more fun.
Rooms well appointed and very clean Little bit remote, 10km from Hua Hin, nothing to do at night
A very friendly and helpful staff throughout the entire hotel not a single one excluded Choice over breakfast menu must be improved. 5-star most certainly overrated
I like the services and the friendliness of all staff at the Hotel. The room on the fouth floor is highly recommended for those who want privacy. I love that I can see the sunrise when I was still in bed. My room was adjacent to the stair so I could hear the noise sometime. Generally the sound proof system was acceptable though I could hear people making noise from the room upstair. However, it wasn't too bad.
Right on the beach with pleasant sea breeze most of the time. Peacefull Some noise from adjacent rooms and remote from Hua Hin with expensive transfer 300Baht.
the treatment of staff. no.
I stay here for 2 nights, the place is quiet , but service is so so so....! Very impress is my belonging left over at swim pool and was send to my room.
Bell boy service , spa packages yellow water of jacuzzi in my room
Good breakfast. Nice pools with water slide which is fantastic for kids. Rooms are big. Staff are quite helpful. We had 2 connecting rooms, the air-con of one of the room did not work, they could not fix it, so gave us another room. Quite far from Hua Hin and beach, but still ok if you plan to just laze around, swim in the swimming pool and play golf
Vi fikk en fantastisk mottakelse, og ble fulgt opp hele tiden. Rommene var flotte. Vi bodde i en "One-Pool Suite". Bassengområdet var meget flott og hadde en fin beligenhet ved stranden. Restauranten var kjempe fin og maten smakte utsøkt. Servicen på resturanten og personalet ellers var var veldig bra. Vi sitter igjen med en flott helg og vi kommer gjerne tilbake. Får vår del ble det overflødig og ha basseng ved suiten, da det var så flott ved det store bassenget at vi heller valgte å ligge der, + at uteområdet rundt bassenget ved suiten var det mye maur og bassenget var vanskelig for personalet å holde reint pga mye vekster og vegetasjon. Vi får vår del syntes det var litt dumt at kelnerne ikke var like gode i engelsk, og det oppstod endel misforståelser under bestilling av mat og drikke! Noe vi hadde forventet av ett slikt lukseriøst hotel med så mange internationale gjester. Aller priser er oppgitt uten skatter og avgifter, og ble litt overasket når vi skrev oss ut.
Beliggenhet ved stranden var utmerket.Hyggelig personale,som var veldig behjelpelig. Mye maur på badet og tildels i senga og ved gulvlist bak senga.Men personalet stod på med maur gifta så når vi reist så tror jeg at det rommet var fritt for maur.Og litt har seng etter min smak.
Atmosfaeren fra en tidligere tid. Utmerket beliggenhet. og groentanlegget var imponerende. Service og renhold slik en maaa forvente av et 5-stjerners hotell. Noe dyre priser paa drkkevarer. Hotellet kunne ikke godta mine kredttikort med chips, selv om de var valid. Maatte betale alt i kontanter .Dette virket noe antikvarisk paa meg, og hotellet maa forbedre sine rutiner her