The food at dinertime was often cold. The employees weren't aware of each others ways of working. For example. The emloyees in the bar didn't know where you can get your towels?
Location, public areas free wi-fi , also public areas beautiful. Reception staff rude, and unhelpful. A very bad smell in room all week. Sun only shine on balcony for 10 mins a day. Requested Sea-View, tried to charge me extra, even though this was never mentioned when booking. At breakfast in restaurant, cups and glasses allowed to run out, never replaced. And surfaces not wiped.
pool area slow service at bars some staff more competent than others !
The Food was fantastic and very good value for money, so was the evening entertainment While the hotel is very new, the bath had rust in it which was very off putting so I kept covering it with a towel and the washing line outside was broken which was very unsightly
all inclusive food was great, lovely clean beach and hotel, very friendly staff Having to pay for sunbeds and parasols at the beach while being on an all inclusive holiday
Very relaxing, close to lovely beach, short walk to main resort , relaxation, relaxation!!!!
Very clean hotel, outstanding food, nice pools, good localisation (in the middle of Fuerta), nice hotel beach with lagoon, lovely and quiet garden Close to the airport so sounds of planes flying just above the hotel was little annoying especialy in the morning, beach with no waves
My fiance and I were very impressed with how well the staff spoke English, and other languages, that was a big help. We also liked that the hotel had a listing of things that we could book to go do. I would recommend the Jandia trip, and deep sea fishing. The hotel is right on the ocean and just a 10-15 minute walk up the beach to a lot of different restaurants. I think it had to do with either the weather or just what side of the island we were on, but it was very windy. It was less windy on the south side of the island.
Food popup ads, using internet connection it drove me crazy. There was no No live Euro 2008 matches shown n the hotel. I had to watch in bare outside the hotel even though they told me there will be euro2008 in the hotel when I called them before I booked.
The room has what an "apartementos" needs. If you wan't to do anything other than lying at the pool side you have go 2 km away. This even includes restaurants - at least for the time being, a lot of construction is going on at the location ("nueva horisonte").
The price, receptionist lady's smile, well equiped, It wasn't
I love the hotel.We stoped there for a fifth time, but we found that the shop that is in the hotel was almost empty, food choice was poor in the restaurant , but still good taste. It is nice hotel to stay if you want to have a very quiet holliday on your own or with family, there is nothing going around. Just bar open in the evening. Good for family with small children, staff very nice and helpfull. I would come back. Swimming pool for children was very dirty for the whole week, no one bother to clean that. Brrrrr
Met our needs for a short break to visit friends
it was easy to find hotel was good enough but we did not like the area, wont stay there again on account of that but it was very convienent for our stopover to the airport
Very nice, super price :) Good for people who do not have big demands and big money ;) But remembre, it is not ***** Hotel. I
very beautiful island...nice weather during 21.12.2007 - 01.01.2008 you need a car to go to the beaches the WEB is very bad and expensive...if you want to check the web in a daily basis forget it.... price is ok in relationship to others WEB+cleaning+pool cleaning
During my stay at these family orientated apartments I relaxed by the bar in the pool. I also enjoyed sunbathing by the three pools. I enjoyed the family entertained and the enjoyed the food. There is loads to do in these apartments. They should be ranked higher than two key. I am fussy. Staff are great and very child friendly. Kids club brilliant. Nothing bad to say about this hotel. Taxi to the centre 3 euro and the taxi service is brilliant. You only have to wait 5 mins if even. thumbs up...... The apartments were clean but the maids didnt come everyday but when they did the were good. Think they come about five days out of the seven, which is good but when you travel with kids it is nice to get clean towels and that everyday.
The only one thing was the receptionist as she was trying her best to make all be as easy as possible. The Hotel is in bad condition, doors are not closing properly to my room nor entrance. Facilities inside are like from 60'. In my few days stay they clean my room only once.
staff very helpful