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The location and the parking. Our room was not very comfortable. We were in a studio on the basment floor (room 6 I think). We were two adults and a baby and the room was quite claustrophobic as the window couldnt be opened and it didn't provide any view. Furnishings were cheap and stark in appearance and the sofa was very uncomfortable. We ended up just leaving the bed pulled down as it was more comfortable than the sofa. Room could have been cleaner. There were dirty tissues behind the bed and the mirror was marked with what looked like paw prints. I would stay here again but not on the ground floor. I'd book a more expensive apartment if staying here again.
The quality of the service
This is a great hotel if travelling with children - the apartement style with 2nd bedroom and kitchen facilities are fab. The photos/description don't do it justice as the room are a lot more comfortable and cosy and the bathrooms more modern than they look. We didn't have breakfast at the hotel as there were lots of lovely pattisseries close by. The location is great, overlooking a small square/playpark, within easy reach of the old town and lake.
The proximity to the old town area The suite we booked had self catering facilities but did not include a basic welcome pack which ment that we did not use them
The new rooms are nice. The destination near to the old town ist brilliant.
Location, modern, design, clean, comfort, price, staff. Everything was very good. I have no negative remarks to do. Strongly recommended.
Central location was good. 5 minutes from train station and 5minutes to lake. In the heart of the old town-so easy to get around.
Privilodges Le Royal - Apparthotel in Annecy is the perfect place to stay. It is very affordable and has neat clean apartments. The staff is most helpful and efficient, there is a nice fitness room, and the location in the old town is ideal. no
Liked having cooking and refrigeration facilities in own room. Also access to laundry facilities and free internet access
good location with parking lots and convenient studio with kitchen facilities.
the room was confortable e clean, the staff was very gentle, the localization is excellent, very central.
The hotel has a nice ambiance, a convenient location, spacious rooms and is good value for money
Location providing outstanding lake views combined with helpful staff and superior breakfasts. N/A
Our desk clerk, Thierry, was extraordinarily helpful. His English was impeccable....and he always had a smile on his face. We thought this hotel, in it's perfect location, was unbeatable. Contemporary bathroom, perfect lounge area, gracious staff. Perhaps the beds could use a soft latex or memory pad as they were very firm. Also beware that if you get a whirlpool room, the people next to you might have one too. We were awake until 2Am while our neighbors enjoyed theirs. The next night we chose a top floor, non-whirlpool room and were much happier with the quiet and the views (403 is a perfect room for 2-5 people)
Location was very good and while room was somewhat small it was comfortable and very clean. Our view was of the "courtyard" but actually the room looked out on a window box that sat on a small ledge...no view at all
Excellent location, the renovated rooms are fine. Good breakfast. Same price for rooms that were not renovated than for renovated ones. Bathroom in the non-renovated rooms not ok for a hotel of this category/price.
It´s a good option in Annecy, especially when you consider value for money.It´s enough.
very helpful staff Braekfast had a good choice. Very well situated
Our room was very comfortable, decor was lovely. Everything was excellent. No problems or complaints
Friendly staff and location No
Friendly and helpful receptionist
in fact there is not any thing i like it in the hotel. in fact it is too bad with not any facilities at all. this is the worst hotel i had stayed .u can pay more 20 euroes for a very good hotel .
Hotel in good position near to centre, room clean and bathroom ok cleaned every day breakfast worth the money plenty to choose from, staff helpful. The only bad point it did not have a bar but apart from that no other bad points
The hotel was fine and well-located. However, we had a very difficult time finding it as the streets have been changed to one-way and many bricked over for pedestrians. We spend 40 mins. trying to get there. We just didn't realize that the streets would have been so changed since we were there 6 years ago.
If we come back to Annecy we would stay here. Nice staff, quiet hotel, close to the sncf. Un grand merci
That the windows could be opened. No fridge. No instructions that the lights had to be switched on to use a power point.
Friendly staff, good size room, good breakfast
The bed No
Staff were extremely helpful and pleasant. Good central location
Clean room, nice breakfast, welcoming staff.
Location is perfect for the old part of Annecy. We had a great view out over the canal and the Palais de L'Isle itself. Breakfast as expensive extra rather than included in room rate.
Hotel location is absolutely perfect: directly in the city center with a beautiful castle and channel views
location, and staff cant think of anything
perfect location No
Location was outstanding with parking relativel close by. Very small hotel with small but adequate room. Everything very close by and an excellent place to stay. Very small room but adequate for one night.
Nothing Dirty, small, bad stairs, noisy, bad bathroom.
Excellent, welcoming staff, good location on a canal, nice breakfast area Rooms a bit sparce, but clean and excellent value
The location was excellent. The staff were very helpful. It was quite basic but clean and had all necessary facilities.
The hotel is in a nice location near lots of stores and restaurants. We had a nice view from our room. There was not much space in the room to move around. The bed took up nearly the entire room.
The ceiling fan was help up by only one precarious screw. I dare not imagine what it would do to us if we switched it on and it dropped on us while we were sleeping or just being in the room for that matter. Staff could have been friendlier.
great welcome, very helpful, good location near the old town decor a bit dated but very French
Super helpful staff
The managers and other staff were extremely welcoming and helpful - the hotel felt like a family-run business. The location in the centre of town was excellent. The hotel was very hard to find - took us nearly 2 hours of driving about. The bathroom is a teeny bit too small.
It was near good reataurants and the center of old Annecy. We booked a canal room, which is the only reason we booked this hotel. When we checked in at noon, we were told there weren't any canal rooms available. We were put in the attic, up six flights of stairs and heard cars day and night and had no view.
Unbelievable location! A little disorganized, the Wi-Fi didn't work.