Veldig god standard og flott utsikt mot havet, ingen støy eller andre ubehageligheter. Servicen var noe forbeholden og smilet satt litt langt inne. Chambermaid var hyggeligst!
Ett kjempebra hotell med fantastisk utsikt og flott frokostbuffe. Flott resturang Resturangen bør åpne kl 20 00 på kvelden
Beliggenhet, ute-områdene var vakre selv om vi var der i januar. Utmerket personale, og rom. Ingenting å klage på:-)
Standarden og fasilitetene Middagsrestaurenten var god, men lunsjtilbudet var ikke bra.
Flott annlegg, super bassenger, rent og lekkert. Mange flinke medarbeidere og mange spanske gjester. Mange av de ansatte snakket for dårlig engelsk og det gjorde at servicen noen ganger ble for dårlig i forhold til at dette er et 5 stjerners hotell.
I was there for work and holiday, it was my girlfriends first time in Spain and we both had a great time. My girlfriend only drinks one hot drink and that is lemon tea which she brought with her as you do not supply it, but she was not allowed to use it within the hotel!!!!! therefore she onle had cold drinks for the whole of her stay which was not good!
Relaxed by the pool, used the gym almost everyday, it was very well equipted.Enjoyed the walks around Benidorm old town. We thought the hotel dining needed to have more selection, both breakfast and dinner, and the food wasn't always very warm.
There was a lot of things for the children, arcades,big pool, small pool, spa, nice bars, good food, well organised and well run hotel. The staff would do anything to assist you. No, we have stayed at many hotels in benidorm and this was the best all round.
It was very nice , nice room clean plenty of extras in the room very convenant for eating and intertainment, very happy with our stay at this hotel It would have been nice if we had coffee and tea making facilities in the room, also we found that the food wasent very hot that is breakfast, the facilities diddent keep the food warm enough, we had to warm it in the micro wave
Very clean and fresh looking. Not as much choice on the menu as most hotels we have stayed at, especially no black pudding for breakfast.
Everything was absolutely perfect only one minor criticism is that there were no tea and coffee making facilities in the room.
Frienly Staff Breakfast bit basic
I wasn't there long enough to answer. No handicapped room or facilities ? In this day and age you should be ashamed. Benidorm is full of handicapped visitors over 60 yrs.How do you get away with it ?
Having stayed at the Levante some years ago we were unsure if the previous high standards of the hotel would have diminished in any way, however, we were re-assured to find that standards remained at the highest level and we thoroughly enjoyed our stay. Probably a little more selection in the dining area, especially at breakfast time and for vegetarians in general
I liked the spa best. But the staff were not helpful at all. I thought the rooms were basic and too bright. The tv channels were basic. The cleaning staff did not replenish soap,shampoo etc once during my stay. The floors and shower were dirty and hair from the previous occupant was evident. The terrace doors were difficult to lock. The staff at breakfast were surly and rude,so I only ate breakfast twice. i did not risk having further meals in the hotel.
Mindre betydning for meg. Hadde vært på ferie i Madrid og arbeid i Alfaz, slik sett var det viktigest å ha ett overnattingssted.
God service, hyggelig betjening, vakkert og confortabelt hotel. Hyggelige priser, bra med parkering i underetasjen og et flott spa med dyktig betjening. Ingen sol i hage og bassengområdet. Ikke oppvarmet basseng. Fine balkonger til hotelrommene, men vi skulle likt å ha hatt rom med balkong på solsiden av hotellet.
Hotellet var rellativt nytt, og rommene med balkong var praktisk innredet. Betjeningen virket litt reservert, og kunne med fordel kunnet litt mer Engelsk. For oss med et lengre opphold var maten (middag og lunsh) litt for ensformig, kunne med fordel variert mere fra dag til dag.
Rolig beliggenhet med rom mot haven/basengområde.Bra mat/halvp. Noen mangler med elevatorer.Noe støy i spisesal,spesielt ved flytting av stoler/bord.
Hotell i særklasse, god service og god mat Lite sol på utendørsområdet vinterstid (basengområdet)
Hyggelige og veldig hjelpsomme betjening /eiere, god frokost i veldig koselige omgivelser, godt utstyrt og fint baderom
Trivelig hotel med "liv"..Dette er jo ett omgjort bakeri Frokosten holder ikke "Norsk" standard
Hyggelig, rustik stil. Stille. Alt fungerte.
Sentral og rolig beliggenhet
Vi har leilighet i Altea, og benytter selv hotellet når våre barn benytter leiligheten. Pris og beliggenhet passer oss bra for dette formål.
Flotte basseng veldig nær stranden. Fint romm med utsikt over havet. Det virket som om de aller fleste romm hadde havutsikt på en spesiell måte. De aller fleste besøkende var Spanske turister.
Vi bestilte en junior suite med havutsikt. Det var helt topp. Store dører til åpne ut mot en fin terrasse og kjempeutdsikt til havet. Vi kunne også bestille frokost på rommet kostnadsfritt, og det var frokost med egg, bacon og alt man kan ønske av pålegg. Helt topp... Vi var bare to voksne som skulle slappe av. Litt stort hotell med mye kaos i spiesal om morgenen, men med juniorsuite fikk vi mulighetten til å få frokosten på rommet. Mye musikk og underholdning på kveldstid som vi godt kunne klart oss foruten, men mange setter sikkert pris på det.
Vi hadde bestilt en junior suite og fikk et vanlig hotellrom fordi bookingen ikke var registrert. Dette ble vi selvsagt veldig lei oss for, men da vi sa i fra i reseprjonen, sa de at det var en feil ved hotellet. Vi fikk derfor første natten gratis på et "vanlig" hotellrom, deretter juniopr suiten som var nydelig med fantastisk utsikt og delikate rom. Musikken ute var ikke den beste og ganske høy, men det er ikke et stort problem. Frokosten som var vårt eneste måltid på hotellet var ikke noe å skryte av, men det var helt ok.
fine rom, stor balkong, nærhet til strand og by, fin underholdning, god mat, hjelpsom betjening, flotte utearealer. nei.
clean hotel sound travels easily through hotel
Only stayed one night so cannot really make any comments Room we stayed in was above front door and was a bit noisy through the night
The breakfast was very well presented with plenty of variety. The situation within the town was fairly good. The room was very basic with no hairdryer (had to be hired from the front desk as did the remote for the TV!)) and there were absolutely no niceties that one would expect in a 3* hotel. The room was non-smoking but there were ashtrays on the balconies and everyone smoked out there and the smoke drifted into the rooms.
Food was very good, maid service was good We were given a room that I think was staff quarters. the view from the balcony was non existant
Food was great and staff were freindly
food accomadation comfort
Breakfasts were excellent also enjoyed the entertainment Noisy neighbours guests on either side of us as the walls are paper thin.
Nice food,helpful staff. Lifts too small and too few!!
very good hotel
Convenience for shops & bars. Being a jacuzzi fan I was disappointed in the fact that it was in with the swimming pool and not a seperate heated tub.
Location, Friendly understanding staff
Spacious and clean
Room was clean and tidy and we found the included buffet breakfast very good We were only there for one night and didn't come across any bad points
very good freindly and time
The rooms are very good. Food was acceptable. The bars not up to 4 star quality.The one good quality bar was closed. Internet was out of service for the entire duration of my stay. Entertainment was poor
it wasnt a 4 star hotel very basic
Came for Benidorm Palace superb location. Reception area not up to 4 star standard needed some decoration/plants looked clinical.
Everything was great except item in next box The room for non exsistant entertainment was far too small for the purpose and only smokers would be able to see anyway, on Christmas day it was so full people were bringing in in tables and chairs from the non smoking area,i am sure that a fire and safety rule was broken with approx, 200 people in an area meant for about 120,only at the last moment was the Piano Bar opened at about 8pm
we have stayed here several times now and have never been dissapointed by this hotel
Two double beds fantastic, views from the bar and restaurant brilliant.location is excellent. The cold buffet was very good, plenty of choice but, the choice of hot food was very limited. People do not always want to eat salads and cold meats and cheese.
The views and location. No coffee available during the lunch/dinner.
The sea view and the location. The buffet food. Quite poor in quality.
Great location - pleasant enough hotel - perfect for a short break
Excellent location between the two beaches in the old town area. Taxi and buses two minutes walk away. Seafront 5 mins away. Mostly flat and easy walking. Buffet meals fresh plentiful and varied. Bar prices reasonable for this class of hotel. Free Cava at breakfast very enjoyable. Red wine we had in the restaurant good quality. Outside, plenty of Spanish cuisine to be tried and enjoyed. Great mix of Spanish and other Europeans in the hotel and locally. We were lucky with the weather which made the holiday for us. As we went out of season no stag or hen parties about. Surprised at the amount of older people enjoying themselves. Yes we would go again at about the same time of year and recommend this hotel with no hesitation. Emailed asking for a sea view and if they did a meet & greet at Alicante airport, got no reply. As it happened, all the rooms get some views of the coastline.
The rooms were comfortable, parking was on site and the a la carte restaurant was excellent the pools, while no use at the time of year we were there would be tool small
The hotel, the food, and the facilities were all excellent
good room,service was prompt and attentive its location is excellent for all that benidorm has to offer
I liked the plesent design of the hotel and I appreciated how clean the hotel was maintened in both the public araes and my room. The bar staff were particular effecient and cheerful. Not being able to take a drink from the bar into the the dinning room, when dining alone.
location opposite Benidorm Palace
decor and cleanliness of the rooms and excellent value for money
fully inclusive, good friendly staff, wine selection and food choice good, swimming pool area kept clean and tidy. bed was to hard for me!!
Staff very welcoming and helpful. Restaurant had great selection of food catering for all ages and tastes. No tea or coffee availabe for own use in bedroom.
reception staff were exallent, dining waitresses hard working and lots of smiles, brilleant. Bar staff needs changing or given lessons on customer service.Every meal very cold, no vegetarian choice. We stayed for three nights and my wife lived on pasta salad and chips. Every dish should be labled up suitable for vegetarians. No wifi we live and work in spain long queues at bar no mater how many staff on. Allways had to go back into the bar simply to ask for ashtray, never any on tables outsid and seldon inside.
beliggenhet og romservicen var meget bra maten var kun middels etter vår smak personalet var ikke av den mest smilende typen vi synes ikke 4 stjerner passet til dette hotellet. prisen sto ikke i stil til hotellets service vi synes det var veldig dyrt.
Beliggenhet, utsikt Manglet sengklær, dyne, AC virket ikke
Perfekt beliggenhet og hyggelig!
Mye for pengene. Fine rom med balkong og flott beplanting fra balkongkasser. God og variert mat både til frokost og middag. God underholdning om kveldene. Kaldt i vannet både i boblebad, på innen- og utendørs bassenget. Takbassenget var stengt for vinteren. Hotellet endret tidene både på frokost og middag iløpet av oppholdet, vi ble varslet kun ved oppslag ved døren til spisesalen den dagen endringen ble gjort
Vi var på Benedorm Palace ..så bare overnatting ..men kjempeflott frokost.. For høy musikk i \resepsjon\barområdet ....
Det var et flott hotell med alle faciliteter. Vi hadde god mat, flott rom og nydelig basseng. For en familie på 4 vare dette supert.
The friendliness of staff & the quiet situation not enough lighting in hall near room ,
Very close to the centre on Benidorm and convenient for all the night life.
we have used this hotel about 7 times and always found it quite good, this time the food was not very good,
Great location, clean and comfortable. Overall excellent value for money. The tv is tiny and the security safe didn´t work.
Really enjoyed my stay. Excellent location. Room was spacious clean and quiet especially as there was a lot of Spanish pensioners staying at the same time. Maria on reception was especially pleasant and helpful. The breakfast was not to my liking but that was a personal thing
Very close to beach! Parking facilities.
The position of the hotel was excellent. The staff were attentive and helpful. During a two week stay, the breakfastt menu was repetative, but the food was good and well presented.
The location was right on the beach front whilst being very close to the old town area
The sea view Lack of Fascilities in the room and hotel,the breakfast was poor..
First Line Location, cost, room comfort Small niggle - swimming pool needed to be cleaned
Pool and room fantastic
Beautiful setting, luxury accommodation with potential to be a very special place The 'customer service' was appalling. Rude staff at reception and a friend's request for a quiet room was not only ignored despite there being a large number of alternative rooms available but they were also very unpleasant about it. This resulted in her leaving early as she was so upset by the experience. There were one or two exceptions but this really needs addressing.
Spacious room with beautiful view.friendly helpfull staff.excellent golf
The suite we hired had a nice bathroom and balcony. Good standards. The place was deserted. Only 1 restaurant out of 8 was open and the other hotel was closed! Some facilities (as advertised) were not available.
Everything. Price for the dinner buffet a bit expensive, but excellent food and service. Best dinner buffet ever.
Pool No tea or coffee making facilities in room and breakfast was not good
The grounds are stunning and you feel like you are in a very luxurios hotel from the moment you step out of the taxi, the heated swimming pool was great and the food was really good. Would definitely return.
The setting is tremendous and the hotel is really very nice indeed. Very big rooms, good breakfast, relaxed atmosphere. We were there early Sept and the hotel was only about 10% occupied. While this made life comfortable, it also meant that several of the bars/restaurants were already closed and the place had an empty feel at times. The hotel is located outside Benidorm and getting into town is a 12-14 euros ride. There is ample parking at the hotel if you have hire-car (although, as i say, we were there off season). Minor quibble is that wi-fi is 3 euros per hour or 12 euros for 12 hours. This mounts up if you are computer-dependent.Weather was fantastic and no problem getting sunbeds. i am not a golfer but the courses looked superb. Expensive wi-fi
it is comfort and good value for money no
The excellent facilities.
This hotel was really convenient for our business trip. The hotel was absolutely delightful, the staff were friendly and informative. The buffet was gorgeous and plenty to choose from. Will definately stay here again.
The View from our hotel room Bar Staff and Buffet room Staff very rude, very hard to get served at the bar unless you were Spanish!! but yet they still expected to be tipped.
Soul-less hotel with dreadful food.
Room comfortable and clean, the food was good and there was a good choice available. Would have been nice to have tea/coffee facilities in the room.
We didn´t do much. We discovered to late what the hotel had to offer. The service of the front desk is not one expects from a 4* hotel.
The view =) A big black hair on my "clean" pillowcase; and the next day the breackfast wasnt very good, all the food was cold.
Good pools, convenient location, but it is not in Benidorm but convenient for Poniente beach at the South end. This is not a four star hotel should be classified as three star.The waiter service restaurant was closed. The pools were very cold - surprising when other pools in the area were much warmer. Lifts slow. Air conditioning in the rooms was not effective even when on full
Nothing Restaurant staff rude & unhelpfull. Reception unhelpfull.Decor and facilities in need of refurbishment. Rooms dull and uncomfortable, especially the beds. Staff in general unhelpfull and unpleasant. Would not recommend hotel.
The hotel is a landmark itself and was the highest building of Spain for 5 years... Now still, the view on the 43rd floor is impressive. Our room was on the 31st, which was a joy both by day and night. Brace yourself for mass-breakfast under tl lighting... Not really cosy. Due to bad weather we used the dinner 1 night in the hotel. Big disappointment, as all the food was overcooked in the buffet style heaters. (Outside the hotel enough better options for fresh and tasty dinner)
Beautiful pool area and very impressive background.rom balcony was stunning Impressive reception area. Room we had was small but adequate, but view f Breakfast was poor for a four star hotel