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The entertainment team was excellent. With out them the holiday would have been boaring because it was out of season. Thank you to kadriye,farie and maytap The people from the comference made us feel intimid'ated especally having to eat in the same restarant they was rude pushing, shoving and arrogant. We could not get a drink in the lotus bar because of them. It seemed like they was more important than the holiday makers.
Huge area, tremendous number of facilities on the territory for visitors of any age, beautiful pierce with sunbeds Food and variety of drinks was a lot, but the quality was so-so. Too many girls - "professional tourists" in the hotel on May holidays
The drinks and the open buffet for al day and night long the room was mislocated and the hotel facilities were so far and you have to do a lot of walking and it was like you are in a maze. Concierge was the worst I’ve ever met he should be in plumbing business not in the hotel business he was sooooo rude and the lady in check out desk at the other building orang one did not say good bye she said ok you can go now it’s like we were in a police check point, other than that everything was cool
The hotel is excellent. Food is great, Entertainment is outstanding, and rooms are comfortable It is far away from Antalia airport
There are very delicious and a variety of restaurants. The rooms are comfortable and hotel has amazing atmosphere. Turkish bath is perfect especially after an exhaustive swimming day. During the nights they have very entertaining open disco (alara). animation team was very poor and unorganized. i was there in october and animation team told me it is different from june to september. so if you wanna join the activities of hotel, it is better to go in july or august. in october, more than half of the animation team were already left. i reserved 2 bedroom-villa but they gave me 2 bedroom family house(aile gol evi) instead of villa. but for the price that i paid, i didn't complain about it.
Guest relation manager
New building with elegant architecture; clean and well-equipped rooms; service-minded staff; excellent spa and fitness facilities; very good food. Walking distance to a lively promenade area (Işıklar Cad). The building is tightly surrounded by residential buildings: most standard rooms have only partial sea view even on higher floors. Management employs a strict advance collection policy enforced by a room locking mechanism, potentially offensive to uninformed customers.
The location and ambience was good, The Concierge, Ummut and the Red shirt Bartender was very good. - The Aircondition system is very bad without cool and also it makes lottsa noise and we had to shift our room. - The food at the Fish Inn was cooked very badly at first.. then also we found a Loong Hair in it. - The bald headed reception does not smile and also when we checked-in he asked us to find our own room which was wierd.
The Hotel is ideally situated near the old town and with side sea views of the bay. Very confortable and excellent service.
Just in front of the sea. Good location. Personneel for buffet breakfast not active distributing coffe, tea, juice. Organisation to be improved.
Good service, no need to carry your towel, well maintained facility, perfect breakfast, many good activities (spa, massage, sauna, diving, luxury club and dining, rocky swimming area, big waterpark, inner and outer swimming pool)panaromic view, easy accessible location, helpful staff, discount offers for diner, cheaper beverages compared to other 5-star hotels. Size of bathroom, not including dinner.
Vey peaceful and quiet hotel with nice view.
Food at lunch no
rooms are old. apperantly there are refurbished flats but not offered to reservations through booking.com for booking.com prices are well discounted.
The staff was very friendly all the time. They all spoke at least some English, even cleaning ladies! The hotel is very clean and service in the pool area very good. Every morning around 9 o'clock I was woken up by a lady who came to check something in the room - I never found out what. It was not the cleaning yet since she came later. Then a third person came to check the minibar. All these interruptions were not nice since I was having a holiday and wanted to sleep late.
Hotel was too good and fairly priced. Rooms are very clean and have all the necessary amenities. I have got the sea view room. Hotel was awesome waterpark and good swimming pool. Location is very claose to city centre and all public transport available near the hotel for roaming around the city cheaply. Hotel staff is very good but in one or two instances, need to be bit more courteous with guests. Make sure you have ample time before you enroll for a sight seeing trips with the hotel. I have enrolled for a rafting trip with the hotel and the hotel have promised that I will be back by a specific time. I need to catch the flight to Istanbul. But the sightseeing service provider was really bad, I nearly missed my flight. I spent extra money and took stress. Really bad experience in that sense
The view of the rooms were awesome! Hotels rooms reaaly need renovation. They maybe so stylish and pretty for mid 1990s but today they look very old and and for a place as expensive as Dedeman this fact is unbelivable. Also the disco makes it impossible to sleep.
Location and staff AC was not working
nice location but service is poor and late. they billed us for mini bar items which we did not use even after we complained they did not listen and they insisted on chrging us we think their employees on the floor housekeeping for example used these item(we do not have childern) and we had tp pay.
Excellent hotel. The price had included everything (food, beverage, facilities, ...etc). Stuff is nice.
We really enjoyed during one week stay in Delphin Diva Premier. We wish to come back again . I recommend this resort hotel to my friends. Entertainments ,food and other facilities were excellent.
Very well staffed and friendly hotel, and good food for an all-inclusive resort.
Et flott hotell for voksne med små barn. alt finnes på hotellområdet( basseng, internett, playstation, lege ...) KOrt vei til store shoppingsentre. Vennlig personal. Utrolig bra spa avdeling, flinke massører/hudteraputer. Anbefales!! Litt tungvindt å trille vogn rundt på hotellet, da der er flere nivåforskjeller og ikke noe rampe til å trille vognen opp og ned på( unntatt i spisesalen).
God mat, veldig rent og ryddigt. Høflig og serviceinnstilt personale. Absolutt et hotell som kan anbefales. Wifi tilgangen var ikke så bra som de lover i annonsen. Virket kun stort sett nede og ikke på rommene. Greit nok, men dette burde kommet bedre frem i hotell annonsen, eller fra personalet. Vi brukte unødvendig lang tid med personalet før vi fikk det avklart.
Servicen var utmerket Rommet var altfor varm pga aircondition ble slått av når man er ute, det vil si hele dagen.
maten var veldig bra.dette hotellet frister det å reise tilbake til.reinholdet var bra,og hyggelige ansatte.meget bra at hotellstranden lå for langt unna,burde vært rett under hotellet.
utrolig fint hotell, mye å finne på.Aktiviteter hele dagen for alle aldre, utrolig mange fasiliteter. Absolutt verdt pengene. ingenting å klage på!
Det var fantastisk god og velsmakende mat til alle måltider. Meget vennlig og imøtekommende personale, som gjorde alt for at man skulle få et behagelig opphold hos dem. Et meget fint bassengområde med en Spa Pool hvor man kunne slappe av i fred og ro. Vakkert parklignende område mellom hotell og strand. Fin strand.
Personalet var i særklasse, blide og glade og serviceminded. Var ikke like fornøyd med resepsjonen ved tildeling av rum. Det var rikelig med solstoler, slik at vi slapp stresset med forhåndsreservering ved de mange og flotte svømmebassengene. Høyt støynivå trekker ned. Ikke bare byggestøy fra nabohotellet, men også dårlig isolerte rum som førte til at ungeskrik forstyrret. Maten var rikelig, men ensformig
Meget bra hotell!
Kort vei fra hotelrommet til stranden. God mat, veldig bra med muligheten for drikke av vann, etc til enhver tid. Meget bra for barnefamilier.
Utrolig hyggelig personale, spesielt de som hadde med servering å gjøre. Veldig god og variert mat.
Food was excellent as always. smokers smoking in garden just in front of the rooms making noice in the night was disturbing very much.
Good food, nice personel and professional massage powered by girls from Bali.
price quality ratio and very attentive reception people lobby and restaurant service could smile a little bit more.
services prices for water sports
Staff is realy good. Meals on open buffet are very delicious and varied. There is nearly zero sound insulation between rooms.
Amazingly friendly and smiley staff. The prices of the spa... ridiculously expensive! And they resist to accept credit card payments in order to avoid paying commission. They prefer to drive you 20 km to the nearest ATM machine and let you withdraw the money... in Euros, of course!
The all inclusive terms - nothing to worry about, just relax and enjoy holidays. The so called triple room was actually a double room with additional bed, so it was kind of cheating. There was no bowling, which was advertised on the web site - another cheating. Very old, rusty and poor fitness equipment. Faulty Wi-Fi connection.
I changed my room twice. At the end I got a room with a wonderful view of the sea. The quality is below 5 star rating in my opinion. The standard rooms are small, the quality of the food is poor. It is an all inclusive hotel. Therefore a sacrifice is made from quality to get the quantity.
foods were delicious and waiters were excellent everyting was good