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The location is good and the room is clean & tidy.
The staff was courteous and helpful and responsive to special requests. The rooms were renovated and had wall TV and internet connections.
The room was spacious and clean and the design was modern. Free internet and staff that was generally helpful.
Location / Staff / Breakfast served from 06.30am until 12 noon Have stayed before second visit.
An excellent, clean, well run hotel with some nice touches close to everything!
Helpful staff. Free off-street parking. Caramel candies at the front desk. Free internet access.Free soft drinks in the minibar. Design of the lobby and guestroom. I thought the 19-euro price for breakfast was high, so we did not eat there.
The hotel staff were very helpful and extremely friendly in a relaxed natural manner. We had a boiler breakdown (no0 hot water) one morning and they were very apologetic and provided breakfast without charge. The rooms are a little tired - clean but carpet stains and chpped paintwork let them down.
A real find. An excellent hotel.
The facilities were excellent, staff very friendly and helpful and the location very handy to the historic centre, restaurants and shops. A very comfortable hotel, modern and well-thought out rooms.
This is a great place as a home base for touring around the South of France. It is clean and confortable and unique. It is within walking distance to Cours Mirabeau and provides free parking if you reserve it in advance. We were relieved as parking in Aix en Provence is a challenge.
Rent, romslig. Personale høflig og hjelpsom En god stol å sitte i på rommet. Burde opplyses hvilke rom som har balkong. Burde være informasjonsark på engelsk i tillegg til fransk. Litt uklart hva hotellet holder av toalettpapir, oppvaskmidler etc. Alle i resepsjonen burde beherske engelsk.
Det var bra beliggenhet - veldig nært butikker, shopping, utesteder og restauranter. Utrolig serviceinnstilte og hyggelige ansatte - spesielt de nattlige resepsjonistene :) Vi hadde leilighet på hotellet, og det var et utrolig romslig og fint rom. Stort bad med bla. badekar. Vi leide riktignok leiligheten kun i én uke, men syntes det var dårlig at det ikke ble skiftet håndklær, sengetøy eller fylt på med toalettpapir av seg selv. Da vi gikk tom for toalettpapir måtte man gå til resepsjonen å be om mer. Dette syntes jeg var litt dårlig i og med at vi hadde betalt såpass mye for å bo der en uke. Selv om det var leilighet, forventer jeg allikevel såpass service. Det var også et minus at det ikke fantes en hårføner på værelset, jeg tok ikke med meg pga at jeg forventet at det ville være en hårføner der slik som på de fleste andre hoteller.
Rommet var stort og velutstyrt, og hotellet lå forholdsvis sentralt i byen.. Rommet hadde ikke aircondition, noe som burde være obligatorisk i en så sommervarm by som Aix.
Meget bra beliggenhet ift sentrum av Aix en Provence. Praktisk med et eget lite kjøkken på rommet. Ikke aircondition på alle rommene.
Sentralt og rolig. Gåavstand til severdigheter som Paul Cezannes atelier og Museum Granet. Restauranten Deux Garcon er også et besøk verdt. Ligger rett rundt hjørnet. Harde senger.
The hotel has recently been renovated and was very clean and comfortable. The staff was generally good to excellent. There were not enough personnel at Reception when checking in and checking out. Epsecially when there are tour groups at the hotel, it is essential to increase taffing at the Reception desk.
Efficient and pleasant service. Nice swimming pool. Good, if slightly expensive, breakfast. Comfortable bed and bathroom.
no bath although one was requested-room smelt of smoke ,although non smoking requested-when mentioned to reception told that they were full and nothing could be done
Staff were very friendly and helpful
Conveniently located for visiting Aix. The staff was very gracious and our request for a quiet room was fulfilled. The room seemed small for a 'luxe' hotel and the window was also small and placed high which contributed to the claustiphoic feel.
cleanliness and comfort
Very clean and comfortable. The facility is good and good location. It's convenient to reach the downtown area. No.
The location Did not like the restaurant staff. One waitress was very, very rude.
1.) Good quality breakfast buffet. (but the most expensikve one of all 4 star hotels I know). 2.) Komfortble parking facilities. No, nothing that could not be taken care of at the desk.
Comfort, location, free internet.
Excellent location (if a little difficult to find) and if you want a genuine Provencal experience (in other words if you hate Hilton style country anonymous hotels) this is a great choice. Donlt be put off by lack of parking as there is loads of new parking (follow signs to Rotunda parking) within an easy 3 minutes walk of the hotel. It is very noisy outside all day and all night but well worth it for the setting and for being the heart of what is happening. Bring ear plugs and enjoy it.
Location of hotel was excellent in a small square just off the Cours de Mirabeau. Hotel is currently being renovated so a lot of restorative work. Our room was perhaps a little "tired". Parking in Aix is rather expensive
The location was good and the staff were friendly and helpful. The overall look and feel of the hotel is dingy. The window in the room provided very little light, and there was no window in the bathroom. The shower had a brown spot on the floor and we didn't feel comfortable using it.
Location, location, location. Located steps from the main street, Cours Mirabeau, but on a little plaza with wonderful restaurants and night life. Windows were modern and closed out all sound when needing to rest. Staff was most helpful. Air conditioning malfunctioned while I was there, was unable to cool room during fairly warm weather. Notified front desk, but unit was not repaired in the week I was there. Other coworkers attending the same conference had no such problems, however.
Location in the center of Aix. The room should have a safe.
the stuff was very nice and friendly.
The location was perfect to explore te old part of Aix-en-Provence Time allocated for breakfast was very limiting
At the heart of the city therefore great location. Good hotel for the price we paid. Double glazing so you don't hear a sound on the street which is hard to find in central hotels
this hotel is not up to your usual standards difficult to find, facilities not good and not value for money
Wonderfully located old hotel with a charm of its own; a gem in the most "happening" place at Rue Espariat in Aix. Within walking distance to historical sites, markets, tourist information centre and eateries. Thank you to the reception and hotel staff who were very helpful, friendly and obliging. As I was visiting Aix with my mother, the location of the hotel is exceptionally good for those who can't walk the distance. I will definitely come back for another stay. Don't expect much of the interior of the hotel and the rooms-basic comfort as this is an old hotel,soak up the old charm. The location and wonderful hotel staff makes up for everything.
Et billig hotell som gir et godt opphold. Frokosten bør passes på bedre.
Lå veldig sentral og fin og lett og komme seg rundt i Aix .God frokost .Fint og stort rom.
Beliggenheten,stillheten. Fikk ikke air-condition til å virke,dårlig dørlås.
Jeg likte godt beliggenheten midt i sentrum. Hotellet var også sjarmerende og hyggelig.
Nice and clean, reasonable value for money. only stayed one night and no complaints, it was perhaps a little noisy in our room next to the street, but it really wasn't that bad
The hotel staff was particularly very nice and the location is great.
Room was to a very high standard, very centrally located and although on a busy road, the two windows with double glazing kept the sound out. Some of the staff were a bit rude but all staff provided the service they are meant to.
Excellent location, V. short walk to the Cours Mirabeau and the main sights. Friendly receptionist, and nice big rooms for the price. Decent value for money. Nothing to major, if being picky the bathroom could have done with a shower curtain.
location and large room entrance to hotel - stairs are very tired and stained
Excellent in every way. On arrival receptionist was wonderful - happy and helpful. Very comfortable hotel and in such a great location - couldnt be better. We stayed on for a fourth night because we liked it so much We honestly couldnt find any bad points. However, we think your website does not do justice to your hotel. It was because of guest reviews that made us decide to book the hotel
Location Poor sound insulation
Great location and good sized room overlooking the amphitheatre. We decided to change the room, which the staff were very accomodating in doing so. Good breakfast and hotel facilities.
Perfect location for us: close to the thermal spa, not far from the Cours Mirabeau and tourist office, delicious restaurant 5 minutes away (Le Petit Verdot). Friendly and helpful front desk staff.
It's located center of the vill and close to bus stop of T.G.V.,,,but calm. When I reserved this hotel , I noticed that there is under renovation. Because you said so. First night It's old room, we were not comfortable. So, next day I asked so. They changed to new one. We are very appreciate .
Very friendly staff and the central location. 1) No single hook in the bathroom. 2) We got exactly the same breakfast during the 5 days of our stay which was served on a tray (no buffet). 3) No lift. 4) No single English TV channel (minor disadvantage)
Hyggelig atmosfære. Rent og velstelt. Sentral beliggenhet. Grei frokost.LitL Informasjon på flere språk enn Fransk. Litt mer farge på rommene.
Lett å finne frem med bil. Gangavstand til sentrum og aktuelle mål. Siden airconditionen ikke virket likte vi dårlig ekstrem varme på natten, og veldig mye trafikkstøy fordi vindu måtte stå åpent. Likte ikke at ikke takterrassen ble profilert bedre for gjestebruk, og at den ikke var finere rigget for bruk.
Beliggenhet, hyggelig personale Kunne ha frisket opp gangene
Hotellet lå sentralt i forhold til gamlebyen, lite, men komfortabelt. - Rom med balkong - bra! Meget rent og ordentlig. God valuta for pengene! Behjelpelig og hyggelig betjening. Hårføner på rommet
Hyggelig og vennlig, enkelt og greit. Ikke noe jeg ikke likte.
The staff was delightful, helpful in finding the best restaurants, suggesting the best route to our next location, overall for 2 non French speaking tourist just wonderful. Also loved our room! They need to explain on the web how to access the hotel by car if you're driving as the road is accessible of you know to ask to enter and also how to call for access to the side road, barriers do lower to allow for access.
Everything is set up to provide total comfort. The private spa is beautiful, the kitchen is amazing, and the whole house feels just like that--like a house, not a hotel.We will be talking about our experience at Maison d'Aix for years to come.
A totally unique experience. Amazing modern design interior of a 300 year old building. Superb public room and only 4 guest suites.
Everything from the location, to the staff, to the breakfast, to the kitchen, to the room, to the modern amenities, to the free WiFi, to the compact but well-equipped spa were great. Highly recommended. There should be a small sign outside the building with the name of the hotel
Amazing experience! Rooms are huge and really cutting edge design. Great living room to use and spa facilities. only 4 rooms so very intimate. Breakfast a great experience. I would go back in a second. location cannot be beat. No kleenex in room. There was Wifi throughout but no computer to use.
Beliggenhet er absolutt fantastik. Selv bygget er mer enn 200 år gammelt, med nydelige salonger i 2. etasje.Terrassen, hvor alt skjer, er full av folk hele dagen lang, og service er utmerket. Valetparkering av bilen er også en stor plus i en by som Aix. Ingenting.
Friendly & accomodating staff, nice breakfast room, very good location, parking worked out well; updated bath room was fine. Floor rug was stained and dirty; room and simple but adequate furniture needed painting; furniture and drapery actually needed a good cleanng; bath linens were "washed out".With some effort,not even great expense, this could be a very good place.
Small hotel, quiet neighborhood, friendly staff. Easy walk from train and bus station. Stayed 7 days. Small room but OK if you havn't a lot of luggage and stuff.... No elevator, but staff available to help if needed.
It is very close to the centre of town. The bathroom was excellent. The room was clean althought the floor is very old and doesn't look very good. The bed cover was dirty along the bottom, and the bedding seemed really old.
Very nice classic French style decoration. Nice bedroom floor plan. No elevator. The new bathroom is modern style, not classic style like the bedroom and hotel. So, it should have the same style.
I had a basic single room, buyt it had fresh furnishings, with wall TV. Clean bathroom, good value breakfast, great location - 20 mins from bus; 10 mins from railway; 5 mins from township. Only one minor issue - the bed needs a new mattress.
Location excellent, close to train and bus stations as well as historic sites, restaurants and shopping. Price very reasonable, given location. Room was small in comparison to those in other two star hotels and walls of room needed re-painting or cleaning.
The Bathroom was very modern compared to the room. The room was basically a bed. Comfortable but tiny.