The service was out standing and we were upgraded to a room with a pool. Keep in mind this was in October and the weather was changing and it is a slow time of the year. We ate at the blue door, an outdoor café on the beach and the food was out standing. There breakfast buffet was out standing from Champaign to custom omelets. We also took a short walk to the next town, Plaka, for dinner and it was excellent and right on the beach also.
we like location & beach, sea was on 5 *, massages & stuff in spa was good as well. Service very poor, nobody on arrival told us about brackfast area, or even facilities... lift to beach & restaraunts was terrible (hot without conditioner) and there is no other way... Spa was quite old & threadbare not for 5* hotel..
They are great Nothing
Both public/private pools were freezing. Also, I was told by mgmt that a] the pool was heated to 27degrees(and that they double checked it) and b] they only heat the pool in the "off season" - which August clearly is peak season, so this outright contradiction I found to be offensive, and I don't like being lied to like this.This is not 5 star service. After 3 days our pool warmed up some and was finally usable, but we weren't able to use it for half of our trip, which was why we selected this destination to begin with. Also, first 2 days were no service bec they were having a wedding next door and sent all the staff there, so we were with trainees and short staff - not impressed! But did get better/nice exp when pool temp & staff were back