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very kind personal, very beautiful hotel
Very compact hotel and hotel staff very firendly. Room cleanliness perfect Room air con. very poor
We stayed one night in this hotel. Very comfortable, good price for the facilities on offer. It was a pity we did not have more time but we will come back in the future to spend here at least 3 days.
very comfortable, very friendly and helpful staff and great services
We have stayed in a B+ room, it's actually 2 rooms, one is decorated as a bedroom, ang the other as a living room. There are 2 22"LCD TVs in both rooms, a kettle and some tea+coffee, even a DVD player and an Espresso Machine (although the complimentary coffee capsule never arrived). The room is decorated very nicely with a rather modern touch. The common facilities are all good and clean. All staff we have encountered during our stay was very polite, and helpful. All have tags that say "I smile and help" and that's true. The buffet breakfast was enough, with some local specialties. The dinner we had was also a very good one, even the fish was cooked just right. Yet we didn't try the buffet. The movie channels on the TV are only in Turkish, that is the only negative comment I can have.
Overall, great value for money. Hotel manager and his assistant dealt in a very helpful and professional way with problems of maintenance and cleanliness. For a five star convention centre and hotel, the staff was overall not able to communicate sufficently in English. Some problems with air conditioning and details of cleanliness in the rooms.